Delivering the best citizen services with the right technology approach

We've interviewed HSO customer, Kent County Council's Automation Lead, Fil Kamps, to talk about the challenges facing local authorities today and how Microsoft's Power Platform is helping them help shape and deliver citizen services.

Supporting the needs of people relying on Public Sector services is not easy because of declining budgets, resources, and skills. But this paints only part of the picture. An internal one.

Outside the control of Public Sector organisations is the changing demographics of their communities. A growing and aging population is changing the demands and types of service need. And evolving technology also shapes how people interact with those services, and the organisations providing them.

This means that local authorities, such as Kent County Council, must find new and agile ways of delivering services to keep up with the pace of change.

In this short video, Kent County Council’s Automation Lead, Fil Kamps, explains how work with HSO is helping steer their adoption and use of Microsoft’s Power Platform. Enabling Kent to keep pace with changing demands so they continue to deliver the best services possible, so Kent remains a great place to live.


Delivering the best citizen services with the right technology approach


What can HSO technology do for your organisation

Did you like this video? Watch another one from the series "The Value of the Right Microsoft partner".

In the previous episode we interviewed Microsoft's Head of Public Sector, Paul McPherson and we talked about what can Microsoft technology do to face the challenges in Public Sector organisations.


Watch more episode from this series below...

The Value of the Right Microsoft Partner

This is an exclusive video series where industry experts detail their technology journey and offer insight and advice to help guide other organisations to success.

Learn more

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