2023 Law Firm CRM Software Report

HSO were recently included in a comprehensive 54-page report published by Legal IT Insider which features eight of the leading global law firm CRM vendors and systems.

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The report – an industry first – includes coverage of the history of the development of both generic and dedicated legal CRM systems, and analysis of more recently developed functionality, which has galvanised the software capabilities of modern professional CRM systems and their adoption by law firms.

Learn more about the current trends of the migration of modern CRM systems from traditional client/server architecture to Cloud computing, together with the benefits and consequences.

The report considers the trend of the migration of modern CRM systems from traditional client/server architecture to Cloud computing, together with the benefits and consequences – such as where these Cloud system vendors store sensitive personal client and contact data.

The report has been developed and compiled by our lead analyst and legal technology expert Neil Cameron who has advised law firms; corporate legal departments; legal technology vendors and public sector legal bodies on all aspects of legal technology for over 35 years.

“CRM systems have come an astonishingly long way over the last 25 years, in ways that mean that they enable firms to build increasingly accurate (as opposed to increasingly inaccurate) data repositories. They also have a range of new functionality, some of which provides analysis of who-knows-whom, and some of which have transformed the management of contacts and new business opportunities.”

Neil Cameron Lead Analyst and Legal Technology Expert, Legal IT Insider

Get full access to learn about HSO and the leading global law firm CRM vendors and systems.