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The Dynamics Matters Podcast by HSO
This is your regular sonic dive into the work of Microsoft technology related matters and much more.
The Local Government Reorgansation (LGR) dilemma
Dynamics Matters Podcast Ep 127.
Is Local Government Reorganisation a disruptive challenge or a golden opportunity? In this episode, I explore both sides with Microsoft's Robin Denton, Director of Local Public Services.
We dive into the reality of merging technology, processes, and cultures across multiple councils - and why bringing people along on the journey might be the biggest hurdle of all.
But there's a flip side: LGR offers a rare chance to reset, refocus on resident priorities, and build something better from the ground up.
As Robin puts it: "Perhaps it's an opportunity to be better than you were."
Listen now to explore how local authorities can navigate this fine line between disruption and transformation.
So, grab a brew, click the link, sit back, relax, and enjoy the show.
Technology that serves the mission
Dynamics Matters Podcast Ep 126. In the latest episode, we sat down with Paul Smith, CIO of Amnesty International, for a conversation that reveals the unique challenges facing leaders today.
And Paul offers his own unique insight and advice for success, including:
Technology isn't just a tool - it's a bridge to deeper connections and new possibilities
The question isn't "what CAN you do?" but "what SHOULD you do?" - always anchor back to your values
Become an "expert in disruption management" by fostering continuous learning over having all the answers
So, if you're navigating constant change, Paul's insights on building a learning culture and leading with purpose offer valuable guidance.
So, grab a brew, click the link, sit back, relax, and enjoy the show.
An entrepreneurial approach to AI
Dynamics Matters Podcast Ep 125. In the latest episode we sit down with Maryam Yaqub, Cabinet Member Digital & Data at Basildon at Borough Council.
To run any organisation you need flexibility. Become to rigid, and you're left with little room to respond to changes or embrace new thinking. And this is the same with AI.
It is not a single technology that solves a single problem. Its dynamism opens possibilities to adapt quickly, embrace new ideas, and solve problems you may not have encountered yet. And it's with this entrepreneurial mindset that Basildon Council began it's AI journey.
It's a matter of life and death - with RNLI
In episode 122, Michael Lonnon, our host, chats with RNLI's Senior Leader in Architecture, Data and Governance, Ryan Preece.
What’s the point of working with some of the brightest minds in technology and business if we don’t share their knowledge with people like you?
That’s why we created the HSO Dynamics Matters podcast. Our goal is to bring you valuable insights and actionable wisdom from industry leaders and technology experts. You can then use these pearls of wisdom to inform your decisions, inspire your thinking, and help you tackle challenges, so you can increase the value of your investments in Microsoft technology.
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Latest episodes
How technology helps organisations achieve bold goals
Dynamics Matters Podcast Ep 124. New technology is not just functional, it could also be the difference between life and death.
This is one of the points picked up in our latest podcast edition with HSO Enterprise Architect, Mike Stanbridge, as we chat about the impact modern technology has beyond a business context.
How AI will improve the lives of Basildon residents
Dynamics Matters Podcast Ep 123. In the latest episode we sit down with Shanna Chandiwana, Assistant Director for Digital, Customer, and Transformation at Basildon Council.
Shanna shares how Basildon Council is using AI to make a difference in the lives of its residents. Her approach? It’s not about chasing tech trends—it’s about solving real problems and addressing real needs.
A key takeaway: "Know your why." Shanna reminds us that every AI project should start with a clear purpose and focus on delivering meaningful benefits.
If you’re curious about how AI can add value, grab a brew, sit back, relax, and be prepared to be AI inspired.
Introducing Microsoft's new Dynamics 365 Contact Centre
Dynamics Matters Podcast Ep. 121 - Recently Microsoft released Dynamics 365 Contact Centre. A solution designed to make it easier for customers to get answers to their questions regardless of the channel they use.
We interviewed HSO's Head of Public Sector, Andrew Clough, to discover more about how it can help give you happy staff and happier customers.
Embracing change and technology
Dynamics Matters Podcast Ep. 120 - With special guest Stuart Branch, Head of People and Digital at Weetabix. In this episode, we discuss maintaining leadership in the market, a visionary approach to sustained excellence, and leadership and vision for the future.
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