HSO Insights Webinar
The most important new features of Microsoft Release Wave 1/2025
In our webinar, our experts will give you a compact, high-level overview of all the innovations from the Microsoft universe, divided into thematic blocks. Find out what's new and watch the recording now!
Why you should take a look
With each new release wave, Microsoft adds numerous exciting functions to the Dynamics 365 world. But the question is: which of these are really relevant for your company?
In our compact webinars, you will learn:
- Relevant classification instead of feature lists: we filter the most important new features from over 200 planned updates, explain their impact with a view to their practical implementation and strategic added value.
- Impulses for your system strategy: Whether automation, AI-supported work or integration - you will learn where it is worth starting or expanding.
- Tips for implementation: We discuss how you can activate new functions in a meaningful way, identify pilot areas and increase internal acceptance.
In short: you save time because you don't have to work your way through the multitude of new functions yourself - and still retain an overview. So you know exactly how to create real added value for your company with Release Wave 1 2025.
Session 1: Dynamics 365 CRM - AI-supported work in marketing, sales and service
AVAILABLE FROM 14 ARPIL
Focus: Sales, Customer Insights - Journeys, Customer Service, Field Service
Discover how AI-supported tools such as the Sales Qualification Agent optimize your pipeline, how Copilot in Outlook provides mobile support and how new functions in Customer Service & Field Service ensure greater efficiency. Highlights:
- Lead qualification with AI
- Email communication in your own "tone of voice"
- Heatmap analytics for customer journeys
- Automated case processing with Copilot
- Optimized resource planning in field service
Session 2: Dynamics 365 ERP - More efficiency in finance, SCM & project business
AVAILABLE SOON
Focus: Finance, SCM, Project Operations, Commerce
We will show you how to automate your finance and supply chain processes, use role-based authorization management and reduce your system costs with the latest functions from the Release Wave. Highlights:
- Automated foreign currency valuations for AR/AP
- New evaluations and reports in system administration
- Improved bank reconciliation and budget control
- Project controlling and billing at the next level
They will guide you through the webinars
Jan Timphaus
Senior Consultant Microsoft Dynamics 365, Blackbelt Microsoft BizApps
As a Black Belt, Jan supports the sales process. With his expertise and in-depth process knowledge, he is able to quickly understand customer situations. With the help of his in-depth Microsoft knowledge of Dynamics 365 and Power Platform, he always finds a solution to our customers' challenges.
Marco Gercken
Senior Consultant Power Platform
Marco has extensive experience with the low-code products of the Power Platform. He specializes in establishing the Power Platform as part of the IT strategy and supports companies with the introduction, governance and further development. Marco has successfully supported numerous projects and has always found practical solutions that have made his customers' day-to-day work noticeably easier.
Paulina Stein
Sales Manager Microsoft Dynamics 365, Blackbelt Microsoft BizApps
Paulina has many years of Dynamics 365 experience and, as a former Microsoft employee, brings a wealth of Microsoft know-how to the table. With her in-depth technical knowledge and positive attitude, she has already successfully brought many customer projects to a successful conclusion.
Florian Jung
Consultant Microsoft Dynamics 365, Blackbelt Microsoft BizApps
As a Black Belt for Microsoft Business Applications, he has in-depth experience in D365 Finance & Operations with a focus on the retail sector. His focus is on carrying out diagnoses and analyses. Florian's strength in discovering and optimizing new processes regularly helps him to offer customers tailor-made solutions.
Register now for the next sessions and don't miss a thing
Register now for the other webinar on-demand sessions on Microsoft Release Wave 1 2025. As soon as these are available, you will receive the link by e-mail - specifically for the sessions you have selected.