• Ondemand
  • Webcast: Unlocking Efficiency - How Alabama Department of Revenue Automated Tax Processes with the Microsoft Power Platform

On-Demand Webcast: Unlocking Efficiency - How the Alabama Department of Revenue (ALDOR) Automated Tax Processes with the Microsoft Power Platform

Discover how ALDOR modernized state government operations with an innovative, Microsoft Power Platform-based solution in less than 2 months

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Video Navigation

  • 00:00 – Kick-Off & Housekeeping
  • 01:56 – Project Introduction & Initial Approach
  • 04:45 – Alabama Department of Revenue’s Tax Form Process Evolution
  • 08:07 – Deeper Dive & Demo: Complex Challenges & the Microsoft Power Platform
  • 22:17 – Benefits Realized by & Projected for the Alabama Department of Revenue
  • 25:39 – Questions & Answers
  • 47:57 – Closing

To watch the recording in full screen mode, click on the icon in the lower right corner of the presentation after the video begins.

State and local governments face numerous challenges, many of which involve complex, often paper-based processes that urgently need modernization. The Alabama Department of Revenue (ALDOR) was no exception. They were consistently grappling with cumbersome methodologies, especially in tax management, leading to unnecessary delays and costs.

To address these issues, ALDOR entered into a strategic partnership with Microsoft and HSO, a global, award-winning Microsoft partner. Together, they developed a groundbreaking solution using the Microsoft Power Platform. This collaboration not only automated manual processes but also delivered real-time visibility into their operations, directly addressing one of the challenges faced by many government entities.

We invite you to watch the on-demand webcast, where Virginia Neslein, IT Project Manager at ALDOR, Bernie Thibeault, Lead Consultant at HSO, and Robert Washington, Power Platform Specialist at Microsoft presented insights into how ALDOR revolutionized its operations with the Microsoft Power Platform.

During this on-demand webcast, you will:

  • Discover how automation streamlined previously time-consuming manual tasks.
  • Learn about the improved process tracking that enables effective monitoring of form submissions.
  • Understand the benefits of standardized communication with vendors, enhancing efficiency and consistency.
  • See how ALDOR achieved greater accuracy, particularly in the processing of tax forms.
  • Explore the significant time and cost savings resulting from a more efficient, streamlined manual process.
  • Find out how the new processes allowed ALDOR to meet tight project deadlines, ensuring readiness for the upcoming tax year.

These benefits exemplify the positive impact of the Microsoft Power Platform on ALDOR's processes, leading to increased efficiency, accuracy, and cost savings. Watch this on-demand webcast to discover how the Microsoft Power Platform can benefit your government.

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