On-Demand Webcast: From Legacy to Digital - How to Streamline Government Licensing and Permitting with Modern Tools and AI Support

State and local governments are under growing pressure to modernize their licensing and permitting operations—but many are still working within outdated, paper-based systems. Manual processes, siloed data, and limited visibility create delays for staff and frustration for citizens. As expectations for digital government services rise, organizations are struggling to deliver streamlined, transparent, and compliant experiences. At the same time, fragmented payment systems and rigid legacy platforms make it difficult to track progress, adapt to regulatory changes, or ensure data security and consistency.

Join us for an on-demand webcast, part of Microsoft’s Partner Solution Showcase series, to explore how HSO’s approach to licensing and permitting helps governments address these challenges head-on. Built on Microsoft Dynamics 365 and the Power Platform, this scalable, low-code solution enables digital transformation while improving efficiency, compliance, and citizen satisfaction.

You'll learn how to:

• Digitize and automate the licensing and permitting processes
• Unify citizen data for faster, more accurate service delivery
• Streamline payment processing and improve reconciliation
• Increase transparency and reduce applicant inquiries with real-time updates
• Adapt quickly to policy and regulatory changes using low-code and AI tools
• Move away from rigid legacy platforms with a flexible, Microsoft-based solution

If your government is looking to improve how it manages licensing and permitting—while delivering faster, more transparent service to citizens and businesses—this session will show you a practical path forward. Don’t miss the opportunity to explore a scalable, future-ready solution built specifically for public sector needs.