Meet the Presenters
On-Demand Webcast: AI-Powered Knowledge Management - How Healthcare and Research Non-Profits Can Turn Data into Decisions
In this on-demand webcast, learn how non-profits can use AI to improve knowledge management and turn complex data into confident decisions

Watch Now
Video Navigation
- 00:06 - Introduction & Housekeeping
- 02:00 - Opening Remarks & Context
- 03:42 - How EPRI is Using AI to Power Knowledge Management
- 22:38 - Technical Solution Overview
- 32:54 - Demo: AI-Powered Knowledge Management
- 36:42 - Recap & Next Steps
- 39:54 - Questions & Answers
- 52:54 - Closing
To watch the recording in full screen mode, click on the icon in the lower right corner of the presentation after the video begins.
About the Session
Healthcare and research-focused non-profits generate vast amounts of documents and data—from study findings to patient care insights—but managing and accessing this information efficiently remains a challenge. AI-powered knowledge management solutions can help organizations enhance searchability, improve decision-making, and streamline operations.
Join HSO and Microsoft for an on-demand webcast to explore how Microsoft’s Azure AI solutions can transform knowledge management for research and healthcare-focused non-profits. Learn from real examples and discover how your organization can leverage AI-driven solutions to unlock valuable insights.
In this on-demand webcast, you will:
- Hear how a research-focused non-profit built a secure, AI-powered knowledge assistant
- Learn how to turn decades of documents into instant answers with AI
- Discover how AI can respect access controls and compliance requirements
- Explore a practical RAG architecture that delivers accurate, source-backed responses
- Get details on how to kick off your own solution with a Microsoft-funded workshop
David Caron | Senior Manager | Energy Power Research Institute
An experienced senior IT leader, David Caron specializes in building Digital and AI-driven solutions. With a strong background in cloud architecture and enterprise applications, He has been leading integration, secure data orchestration and advanced compliance filtering in the energy domain.
Kacie Shapiro | Senior Data and AI Specialist | Microsoft
Kacie Shapiro is a passionate, driven, and hardworking Senior Data and AI Digital Specialist on Microsoft's Tech for Social Impact team. With a proven track record of overachieving challenging goals and developing long-lasting relationships with clients, Kacie has been instrumental in increasing revenue and retention for her sales organizations.
JT Tripple | Cloud Specialty Sales Executive | HSO
JT is a Microsoft cloud sales specialist at HSO. He is passionate to see nonprofit organizations successfully adopt cloud technologies, including data analytics and AI workloads, in order to drive successful business outcomes and further advance their missions.
Ken Heiman | Senior Technical Solution Architect | HSO
Ken Heiman is a highly skilled and solutions-driven Senior Technical Solution Architect at HSO, experienced in Microsoft’s Azure AI ecosystem. His focus on leveraging AI to drive innovation, enhance efficiency, and maximize ROI has made him a trusted advisor for businesses looking to transform their strategies and processes.
Explore More Resources for Non-Profits