Demo: Microsoft Solutions for Government Inspections - Part 3: Resource Manager/Dispatch

In part 3 of this 4-part demo series, the work order created in part 2 now enters the system and can be seen on the schedule board by the resource manager or dispatcher. The schedule board in Microsoft Dynamics 365 Field Service allows the dispatcher to filter a list of resources, including people, vehicles, equipment, and crews, and view their real-time location on a map. The dispatcher can search for a resource with a particular skill set, such as a specific certification, and assign them to the work order by dragging and dropping onto their work order calendar. The schedule board also provides real-time insights into the status of work orders, including scheduled, in progress, traveling, and canceled.