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On-Demand AI Consortium Discussion Group: From Adoption to Impact - Overcoming Barriers, Enhancing Decision-Making, and Scaling AI in Healthcare Non-Profits
A real-world conversation about advancing AI adoption and driving meaningful outcomes in mission-driven care
For many healthcare-focused non-profits, moving from early AI exploration to real impact can feel out of reach. Barriers like limited capacity, unclear ROI, and difficulty scaling across programs often stall progress—especially when decisions involve sensitive data, complex operations, or constrained resources.
This discussion-based session offers a chance to connect with peers and explore how to navigate the path from experimentation to implementation. Facilitators from Microsoft and HSO guide an open conversation where we:
- Share where organizations are in their AI journey—and what’s holding them back
- Discuss how AI could support better decision-making and scale across programs
- Identify what’s needed to move from pilot efforts to sustainable outcomes
This is a conversation—not a presentation. You’ll leave with insights from peers, practical considerations, and opportunities to continue exploring what comes next.
Connect Around What Comes Next
As healthcare-focused non-profits move from AI adoption to measurable impact, many are asking the same questions: How do we scale? What’s standing in the way? How can AI actually support better decision-making? Join the conversation to share your experience and hear how others are navigating the path forward.
Meet the Facilitators
Amy Berk | Industry Executive, Healthcare; Director, Population Health & Value-Based Care | Microsoft
Amy is Director of Population Health and Industry Executive at Microsoft, where she helps payors and providers around the world use technology and data to advance population health, health equity, and value-based care. With deep expertise in care delivery design, clinical transformation, and strategic innovation, she brings a human-centered approach to improving health outcomes at scale.
Carson Heady | Managing Director, Americas | Microsoft Tech for Social Impact
Carson V. Heady is Managing Director for the Americas at Microsoft Tech for Social Impact, where he helps non-profits advance their missions through technology, including AI. With a 20-year career spanning Microsoft, AT&T, and Verizon, he’s led high-performing sales teams and driven over $1 billion in revenue. Carson is also the author of the Birth of a Salesman series and host of the Mastering Modern Selling podcast. He frequently speaks and writes on sales leadership, personal branding, and the evolving role of AI in modern selling. Carson lives in St. Louis with his wife and three daughters.
JT Tripple | Cloud Specialty Sales Executive | HSO US
JT is a Microsoft cloud sales specialist at HSO. He is passionate to see nonprofit organizations successfully adopt cloud technologies, including data analytics and AI workloads, in order to drive successful business outcomes and further advance their missions.
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