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Customer Cases in Retail
Trespass forges a trail to success with HSO and Microsoft Dynamics 365
HSO, a leading business transformation partner with deep industry expertise and global reach, today announced that Trespass has chosen Microsoft Dynamics 365 as the firm’s new cloud-based business management platform to optimise operations and accelerate growth.

Headquartered in Glasgow, Scotland, Trespass is one of the UK’s most successful outdoor clothing retailers, selling internationally and exporting to more than 60 countries. Established in 1938 under Jacobs & Turner Ltd, Trespass has evolved into an iconic global brand with over 300 stores worldwide, an expanding network of wholesale clients, and a thriving e-commerce platform.
With in-house designers and product experts, Trespass is constantly pushing the boundaries of innovation, demonstrated by its exclusive range of high-performance technical materials, including Tres-Tex®, Tres-Shield™️ , and Tres-Tex® 3 Layer fabric.
“Today’s retail landscape demands that companies become more responsive and connected."
Denise McConnell, Head of IT at Trespass explains: "At Trespass, we recognise the need to constantly evolve to optimise our operations and deliver memorable, frictionless buying experiences."
"The integration of Dynamics 365 will unify our systems into a single, comprehensive cloud-based platform, providing a singular source of truth. This will enable us to execute tasks more efficiently, take a more dynamic approach to innovation, and further enhance our already leading customer value proposition.”


Moving our IT infrastructure to the cloud has been a game-changer
Denise continues, "Dynamics 365 is Microsoft’s next-generation business application suite, built to leverage the power of the Microsoft Cloud, Office 365 (now Microsoft 365), the Power Platform, and Microsoft’s advanced intelligence tools."
“Moving our IT infrastructure to the cloud has been a game-changer for us,” Denise added. “The benefits are evident, not just in terms of speed but the resiliency and peace of mind it offers. It aligns perfectly with our vision of a more agile and efficient organisation.”
Dynamics 365 uniquely provides the scalability and flexibility we need, and working with HSO on this project has been a truly positive experience.
Their knowledge and guidance have proven instrumental. The right mix of encouragement and challenging our assumptions have paved the way for a successful collaboration and I’m excited for what comes next.

“The combination of Microsoft’s world-leading solutions and HSO’s deep technology expertise provides an unrivalled combination that will enable Trespass to forge a trail to success. We look forward to helping them complete this transformation project and gain a technology foundation that supports their future growth and expansion,” says Hector Hickmott, Director of Sales, HSO
We are thrilled to welcome Trespass to the Dynamics 365 and HSO family and join them on their growth journey, Just as Trespass equips its customers with everything they need for their next adventure, HSO is eager to provide the support and expertise needed for this transformative integration with Dynamics 365.



About Trespass
At Trespass, we believe no matter where you reside in the world or what age you are, you should always be able to embrace the great outdoors.
Established in 1938 under the name Jacobs & Turner Ltd, Trespass has grown to become one of the UK’s most successful outdoor clothing retailers providing a wide range of products from walking boots to outdoor furniture, selling internationally and exporting to over 60 countries.
We currently have more than 300 stores worldwide and a global network of wholesale clients as well as a thriving e-commerce website which is being constantly updated and improved.
About HSO
HSO is a Business Transformation Partner with deep industry expertise and global reach. HSO leverages the full power of the Microsoft Cloud to transform how people work and engage customers, ultimately accelerating the impact of cloud transformation and improving overall business performance.
HSO helps companies innovate faster by modernising business operations, adopting data-driven intelligent automation, delivering real-time insights, and connecting the enterprise.
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Customer Cases in Retail
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