Industries
- Manufacturing
  Manufacturing
  The advantages of automation, AI, and machine learning have caused a shift toward smart factories and data-driven manufacturers. We help you to become competitive, innovative, and resilient.
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  Energy
  Discrete Manufacturing
  Life Sciences
  Process Manufacturing
- Financial Services
  Financial Services
  How to navigate intense competition, stay in compliance with ever-changing regulations and leverage commercial opportunities. We help you create an IT landscape that enables efficient operations and connects processes and data.
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  Asset Management
  Banks
  Credit Unions
  Insurance
  Private Equity
  Wealth Management
- Professional Services
  Professional Services
  People-centered, client-focused and project-driven: that’s professional services in a nutshell. We design and implement technology solutions that enable better decision-making and effective working.
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  Accounting
  Architecture & Engineering
  Construction
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  Consulting Services
  Software & Technology
- Retail & Distribution
  Retail & Distribution
  We modernize the retail workplace, bringing previously unseen insights to the business, implementing intelligent order management and get you closer to your customer.
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  Retail
  Distribution
- Public Sector
  Public Sector
  HSO helps public and government organizations to meet and leverage increasing expectations for digital service, responsiveness and transparency.
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  Central and State Government
  Housing
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- Non-Profit
  Non-Profit
  We support Non-Profits by modernizing applications, automating processes, and providing insight. Through technology, we nourish successful relationship management and enable greater impact.
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Solutions
Solutions
HSO develops industry-specific solutions that leverage the latest cloud and AI technologies from Microsoft, accelerating our customers' digital transformation.
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Capabilities
- What we do
  What we do
  HSO is one of the world’s top business solution and implementation partners, large enough to serve, small enough to care. Through our services, we help companies transform the way they work and improve business performance.
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  Plan & design
  Build & implement
  Run & optimize
  Global deployments
- Business Applications
  Business Applications
  Microsoft Dynamics 365 Business Applications for ERP and CRM are leading in the industry. But their real strength is in the integration. Combined, they deliver even more value.
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  Commerce
  Customer Insights
  Customer Service
  Field Service
  Finance
  Project Operations
  Human Resources
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- Cloud Services
  Cloud Services
  HSO has a proven track record in supporting our customers in their cloud journey. With your business in mind, we offer a comprehensive suite of services to help you gain value from the cloud.
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  Cloud Strategy & Architecture
  Cloud Integration
  Cloud Infrastructure & Security
  Low Code Development
  Managed Cloud Services
  Modern Workplace
- Data & AI
  Data & AI
  We help customers build an operational and future-proof data platform, ready to realize business value from AI and machine learning technologies.
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  Artificial Intelligence
  Data & Analytics
Knowledge
Why HSO
Careers
- Join HSO
  Join HSO
  Our workforce is a growing dynamic, unique, and diverse global community that is quality and performance-driven. For every stage in your career, we offer challenging opportunities. We look forward to meeting you!
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  Experienced Professional
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- Life at HSO
  Life at HSO
  We are a global community of people with an entrepreneurial spirit, in an environment where you can really make a difference and have your voice heard. We constantly challenge ourselves to be better. Come join the journey with us!
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  Graduate Programs
  Skyrocket your career with our graduate programs and accredited certification opportunities at HSO around the world!
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  Masterclass (NL)
  Graduate Program (UK)
  Associate Consulting Training (US)
  Young Professional Program (NL)
- HSO Academy
  HSO Academy
  From technical skills, soft skills, mentorships, leadership coaching, masterclasses, informal knowledge sharing and globally recognised certifications - HSO Academy is your personal and professional knowledge accelerator.
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  HSO Academy
- Vacancies
  Vacancies
  Find opportunities in Consultancy & Technology, Project Management, Leadership, Sales and Business Development, Marketing, Legal and HR.
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  All Vacancies

Careers
- Join HSO
  Join HSO
  Our workforce is a growing dynamic, unique, and diverse global community that is quality and performance-driven. For every stage in your career, we offer challenging opportunities. We look forward to meeting you!
  Learn more
  Entry Level
  Experienced Professional
  Career Transitioner
- Life at HSO
  Life at HSO
  We are a global community of people with an entrepreneurial spirit, in an environment where you can really make a difference and have your voice heard. We constantly challenge ourselves to be better. Come join the journey with us!
  Learn more
  Benefits
  Culture & Values
  Diversity & Inclusion
- Graduate Programs
  Graduate Programs
  Skyrocket your career with our graduate programs and accredited certification opportunities at HSO around the world!
  Learn more
  Masterclass (NL)
  Graduate Program (UK)
  Associate Consulting Training (US)
  Young Professional Program (NL)
- HSO Academy
  HSO Academy
  From technical skills, soft skills, mentorships, leadership coaching, masterclasses, informal knowledge sharing and globally recognised certifications - HSO Academy is your personal and professional knowledge accelerator.
  Learn more
  HSO Academy
- Vacancies
  Vacancies
  Find opportunities in Consultancy & Technology, Project Management, Leadership, Sales and Business Development, Marketing, Legal and HR.
  Learn more
  All Vacancies

mfg360: Gain a 360-degree view of your manufacturing business

Helping manufacturing companies stay competitive, innovative and resilient. Any time, from any location, on any device.

Schedule a demo

Made for Manufacturing, Powered by Microsoft

mfg360:

Built on the industry-leading Microsoft Dynamics 365 cloud platform, mfg360 by HSO is the industry’s most modern and comprehensive demand planning, warehousing and fulfillment, operations, quality and regulatory, planning, and finance management solution purpose-built for the Manufacturing sector.

With industry-specific solutions that span the entire value chain, mfg360 can help your business efficiently deliver and drive results.

Schedule a demo

Gain a 360-degree view

Streamline & Optimize Your Supply Chain

Advanced Supply Chain Management: Enhance your supply chain operations with cutting-edge management tools.
Business Insights: Gain valuable insights to drive strategic decisions and improve fulfillment processes.
Industry Blueprint: Implement industry-specific best practices to optimize warehousing and fulfillment.

Enhance Operational Efficiency

Graphical Planning & Scheduling: Visualize and optimize your operational processes.
Production & Projects: Manage all workflows seamlessly.
Efficient Operations: Ensure smooth operations with strategic planning tools.

Deliver Exceptional Services & Solutions

Repair Center: Optimize service management and repair processes for enhanced efficiency and customer satisfaction.
Advanced Field Service: Leverage advanced field service solutions to streamline operations and improve service delivery.
Rental Management: Efficiently manage rental operations with comprehensive tools designed for the industry.

Driving Customer Engagement

Empowering Your Sales and Marketing Strategies

Dynamics 365 for Sales, Marketing & Customer Service: Enhance your sales, marketing, and customer service operations with the powerful Dynamics 365 platform.
Relationship Intelligence: Utilize relationship intelligence to build stronger customer connections and drive sales growth.
Low Code Services: Implement low code solutions to quickly adapt and innovate your sales and marketing processes.

Meet Industry Standards with Excellence

Regulatory Compliance: Ensure your operations meet industry regulations and standards with robust compliance tools.
Quality Management: Implement advanced quality management systems to maintain high product standards and customer satisfaction.
Risk Mitigation: Identify and mitigate risks effectively to safeguard your business and ensure regulatory adherence.

Implement Sustainable Manufacturing

Microsoft Sustainability Manager: Monitor and manage sustainability initiatives effectively.
Industry Accelerators: Implement tailored solutions for industry-specific sustainability challenges.
Data & Analytics Services: Utilize data insights to optimize operations and enhance sustainability.

Implement Strategic Financial Decisions

Financial Management: Optimize your financial operations with advanced tools to enhance profitability and efficiency.
Business Analytics: Leverage powerful analytics to gain deep insights into your business performance and make data-driven decisions.
Strategic Planning: Implement strategic planning solutions to align your financial goals with business objectives and drive growth.

Enhancing Supplier Lifecycle & Relationships

Supplier Relationship Management: Improve supplier relationships and decision-making with end-to-end management of your entire supplier lifecycle
Advanced Supply Chain Tools: Leverage advanced tools to enhance supply chain resilience and adaptability
Data Integration: Unify global supplier data and enhance business intelligence for strategic procurement decisions

The Power of Microsoft

mfg360 extends the power of the Microsoft cloud platform with pre-built industry solutions for your unique requirements. With AI-enhanced apps, deep data & analytics capabilities and modern workplace tools, you can harness the power of Microsoft to drive automation, real-time actionable insights and deliver results.

The Complete Manufacturing Solution Suite

mfg360 Solutions:

mfg360 Customers

Smarter Workflows, Less Manual Effort

AI-Powered Agents for Manufacturing Companies

AI-powered Agents transform work by automating routine processes, reducing errors, and freeing time for higher-value activities. Built on Microsoft Copilot, they streamline billing, vendor communication, time capture, and order management to deliver accuracy, efficiency, and a scalable foundation for growth.

Copilot-driven automation built to accelerate the Order-to-Cash process.

The HSO Order Management Agent automates order intake, validation, and creation across email, EDI, and other channels. Powered by Azure OpenAI and fully integrated with Dynamics 365, it eliminates manual entry, reduces errors, and accelerates fulfillment freeing your teams to focus on customer service and growth.

AI-powered automation designed to boost accuracy and efficiency.

The PayFlow Agent streamlines vendor payment inquiries by analyzing emails, pulling real-time data from Dynamics 365 Finance, and sending instant, accurate replies. It clears inbox backlogs, reduces manual effort, and strengthens vendor relationships with faster, more consistent communication.

HSO PayFlow Agent

Copilot-driven automation designed to enhance every customer interaction.

The HSO Customer Service Agent is an AI-powered digital assistant that streamlines customer support across channels. From handling routine inquiries to routing complex cases, it delivers accurate, consistent, and compliant responses improving satisfaction, reducing costs, and freeing teams to focus on high-value interactions.

Customer Service Agent

Copilot-driven automation designed to simplify and accelerate expense submission.

The Expense Entry Agent by HSO transforms how employees capture and submit expenses directly within Microsoft Teams. Using AI and natural language, it extracts receipt data, auto-fills expense lines, and ensures compliance cutting submission time in half while improving accuracy and user satisfaction.

Expense Entry Agent

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