Youth and Community Development Solutions for Government

Engage and deliver programming while effectively reporting on participation and outcomes

Government departments that provide funding to community-based organizations (CBOs) for youth and family programming must be able to monitor, analyze, and report on their progress and outcomes. Likewise, the CBOs need to effectively engage the community through outreach, encourage continued participation, coordinate with multiple external providers, and ensure the success of participants.

Yet, both government departments and CBOs are faced with similar challenges. Regardless of the program—employment, literacy, after-school, or other initiative—limited resources and outdated technology can hinder the delivery of quality services as well as the ability to appropriately monitor and measure their efficacy. This could result in failed programs or loss of funding.

HSO’s DynamicsAdvantage for Youth and Community Development supports the goals of government departments and CBOs giving them the tools, automation, and access to data they need. The result: programs provide services more effectively and produce better outcomes, and funding authorities get the information they require to continue supporting these programs.

For community based organizations: Better programs from outreach to outcome

By centralizing data with a single point of entry and automating critical activities, everyone in the organization has access to the tools and information they need. With consistent, standardized data capture, participant information is more accurate, and the entire lifecycle of their engagement can be thoroughly tracked.

Reduced paper-driven processes and improved communication through social engagement and mobile apps increase the ability to reach more potential participants and increase service quality. This all leads to better outcomes and participant satisfaction.

Administrators can work towards making their programs more effective through tracking and analysis of metrics, as well as through a participant portal. Predictive analytics and robust reporting make it easier to convey important data to government agencies.

Participants can even take advantage of the solution with a convenient mobile app that allows them to book classes and change their demographic data.

Improve the quality of service through better coordination with community based organizations through:

  • Campaigns and other outreach
  • Social media monitoring
  • Feedback surveys
  • Mobile
  • Participant recruitment
  • Event management
  • Assessment/determining eligibility
  • Intake
  • Scheduling and tracking appointments, meetings, and counseling
  • Planning service and education programs

For governments: Easier monitoring and reporting to keep programs on track and funding in place

DynamicsAdvantage for Youth and Community Development also helps governments aid in their providers’ success while providing critical data up the chain to ensure continued funding. Overseeing, auditing, and reporting up to state and federal grant funding providers is more efficient, ensuring consistency and quality of services, outcomes, and overall performance:

  • Easier monitoring and evaluating CBO performance
  • Real-time tracking of services and outcomes
  • More efficient site visits and evaluations/audits

The solution also provides users with the ability to use mobile devices to perform site inspections and capture survey data on-site and in real-time

Ready for growth and changing needs

A community is an ever-evolving, ever-changing landscape, and the programs and services that support them must stay in step. Microsoft Dynamics 365 is the perfect platform for Youth and Community Development because it is flexible, scalable, reliable, and secure. The solution is easy to configure, making it ideal for accommodating changes in requirements and growth without disrupting operations.

Learn More About How We Can Help Your Government

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