Business IQ for Supply Chain: Turn operational complexity into clarity.
What is Business IQ?
Business IQ for Supply Chain is a business intelligence platform that leverages agentic automation and the best of the Microsoft stack to improve efficiency and help you operate with confidence.
The Challenge:
They experience:
The result is slow decisions, inconsistent data, and missed opportunities.
As supply chains expand across more partners and channels, these challenges lead to poor OTIF performance, rising chargebacks, margin leakage, and unpredictable cash flow.
The Solution:
Unified Intelligence + Agentic Automation for Microsoft Dynamics 365
Business IQ for Supply Chain unifies data across CRM, ERP, WMS/TMS, and EDI into a trusted Microsoft Fabric gold layer, then activates that intelligence through M365‑native agents.
HSO agents provide operational insight, decision support, and confident execution. This closes the loop from insight → decision → action, enabling reliable, autonomous operations across the entire order‑to‑cash process.
The Impact
Manufacturers and distributors worldwide are delivering measurable results with HSO’s intelligent agents. Across the supply chain, customers are improving order accuracy, accelerating fulfillment, reducing lead times, and increasing operational reliability—turning complexity into consistent performance.
With same‑day order readiness
Across customer service, logistics, and finance
& less rework in order creation and shipping
& visibility across the O2C value chain
With fewer retailer and distributor chargebacks
Through pricing and compliance guardrails
& a more predictable cash position
30–50%
2–5 days
+3–8 pts
AI Agents Automate and Orchestrate Workflow Complexity
Supply Chain Agents Included
Turns email/PDF/Excel orders into clean, validated D365 sales orders.
Processes and validates inbound EDI orders automatically, ensuring compliance and accuracy.
Provides context rich order insights and proactive exception alerts so teams resolve issues quickly and confidently.
Automates shipping execution, label creation, and ASN processing for speed and compliance.
Automates invoicing, payment matching, and deductions handling to speed cash application and reduce AR workload.
Controls and monitors end to end workflows with built in retries, exception handling, and full auditability.
What’s Included
Industry specific, accelerator powered supply chain models spanning order intake, fulfillment, logistics, inventory, invoicing, and AR, delivered through Power BI and M365.
Automated order creation, pricing/ATP checks, shipping execution, invoice generation, deduction classification, and collections prioritization, all orchestrated and fully auditable.
Dashboards for: Order intake & backlog, OTIF & fill rate, Warehouse & logistics performance, Margin & pricing integrity, AR, DSO, deductions, and cash forecasting, Customer compliance & retailer scorecards
Why HSO
HSO brings together industry‑specific data models, Microsoft Fabric, Dynamics 365, and M365 Copilot into a single, scalable solution that grows with your business.
Manufacturers and distributors worldwide trust Business IQ for Supply Chain to reduce operational friction, strengthen service levels, and unlock the next generation of autonomous supply‑chain performance.
See Business IQ for Supply Chain in action - Book a Demo Now
