Deliver exceptional customer experiences with intelligent retail software from Microsoft

Meeting the needs of the modern consumer requires retail management systems that are seamless, cost effective, fast, flexible and 100% customer orientated. That’s where HSO, a Microsoft Dynamics Retail Partner, and Microsoft Dynamics 365 for Retail come in.

Managing the sourcing and timely supply of goods to customers across multiple channels and responding to their feedback, requires a complex range of functions operating in harmony. Many businesses simply don’t have the IT systems and capabilities to handle these demands adequately. Traditional retail software vendors address various individual disciplines, but not the full end-to-end process.

A Complete Retail ERP & CRM Solution

HSO delivers the answer – complete enterprise retail management capabilities, with Microsoft Dynamics 365 as its foundation. For all channels to market, HSO Retail provides the backbone that brings critical functions together – fully integrated into a single, comprehensive cloud solution.

Microsoft Dynamics 365 is a highly scalable, multi-site, multi-currency retail ERP & CRM platform. Integrated with other Microsoft products you use every day, it leverages Windows, Office and Server platforms like no other package – giving you easy to use applications and lower total cost of ownership.

Reduce operating costs with a data-driven supply chain

Harness historical data and real-time insights to anticipate customer demand, reduce time to market and improve stock management to maximise sales and profitability.
Reduce costs by optimising your stock supply decisions for your stores and distribution centres with advanced analytics and machine learning.

An interview with Sally Salon Services

Free one-day HSO Retail Workshops

What are HSO workshops?

HSO can take you through a step-by-step journey to reflect on your key workloads and re-imagine them with your key stakeholder’s experience in mind.

Together we will ideate the future to equip you to engage your customers in new and innovate ways. Move from reactive to proactive and
help unlock your ability to deliver new products and services. Find the transformation strategy that’s right for you.


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Discovery Guide

Microsoft Power Apps for Retail

Easily build the business apps you need and extend or customise the apps you already use.

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Retail References

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