Field Service Management Software to drive performance in your company.

2019 Microsoft Partner Of The Year Awards Field Service

Customer satisfaction, team productivity and profitability are at the centre of any successful Field Service organisation – and the bar for excellence is set high.

The question is how to get the right field technician, with the right knowledge and the right equipment, to the right place at the right time. The solution? Microsoft Dynamics 365 for Field Service – powerful end-to-end field service management software with integrated CRM functionality that makes it easy to stay on top of all aspects of the field service process, benefiting planners, technicians, and service managers alike.

BAM delivers service excellence with its new Field Service platform

Want to know how you keep an 800,000 m3, including over 17,000 assets from climate control installations and sliding doors to escalators and baggage conveyors – operating at peak performance around the clock? Watch our short video about our customer BAM who were awarded the tender for the maintenance of Terminal 3 at Schiphol Airport in 2018 and why they decided to use HSO’s Field Service solution.


A Day in the Life of a Field Service Engineer

Today’s service organisations are faced with increased competition, advancing technology, and an ever-evolving workforce. In order to maintain competitive advantage, streamlining operations is key. HSO Advanced Field Service can help achieve these objectives, no matter what your industry or what you’re servicing. Let’s take a look at a day in the life of a Field Service engineer to see how.

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Female Field Service Worker

Customers successfully using Dynamics 365


Dynamics Advanced Field Service for Microsoft Dynamics 365 for Field Service

For professional service organisations, managing every aspect of the end-to-end cycle of field service management is critical. In an ever-changing world with a growing focus on servitisation field service organisations must adapt.

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Field service engineer fixing a windmill