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Webinar Series: Microsoft AI in Government - 15-Minute Sprints from Idea to Impact
Practical AI Solutions for Government—Fast, Focused, and Actionable
When
December 18 - February 4
Time
2:00 PM EST
Location
Online
State and local governments face mounting pressure to deliver better citizen services, improve operational efficiency, and do more with limited resources—all while ensuring security, compliance, and trust. Emerging AI tools promise transformative impact, but the challenge is knowing where to start, what’s possible, and how to implement quickly without disruption.
This series of 4 webinars is designed to help government leaders and IT decision-makers move from ideas to action in short, practical bursts. Each 15-20-minute session focuses on a real-world scenario, showing how Microsoft AI solutions can solve common challenges and accelerate outcomes.
Session 1: Foundations — M365 Copilot vs. Copilot Studio + Agents 101
Thursday, December 16 at 11 AM PST/2 PM EST
Start with the basics. Understand the differences between Microsoft 365 Copilot and Copilot Studio, and learn how to choose the right approach for your team. We’ll also introduce the concept of agents and how they fit into your AI strategy.
What You’ll Learn:
- When to use Microsoft 365 Copilot vs. Copilot Studio
- How Azure AI Foundry supports large-scale document processing and orchestration
- The role of agents: input → action → result → audit
- Integration essentials: connectors, APIs, and standards
- Why Model Context Protocol matters for cross-channel reuse
Session 2: Civic Engagement — AI Chatbots for Citizen Services
Tuesday, January 6 at 11 AM PST/2 PM EST
Citizens expect fast, accurate answers. Hear how AI-powered chatbots can provide first-line support and guided intake, reducing wait times and improving satisfaction.
What You’ll Learn:
- How to scope FAQ and intake bots using curated content
- Best practices for escalation to support tickets and live agents
- Using connectors/APIs for real-time status checks
- Real-world example: Alabama Department of Revenue's tax form support
- When and how to expose reusable actions for broader use
Session 3: Administrative Efficiency — From Documents to Decisions
Tuesday, January 20 at 11 AM PST/2 PM EST
Manual document processing slows everything down. Discover how AI can automate extraction, validation, and routing—turning documents into decisions faster.
What You’ll Learn:
- The blueprint for document intelligence: capture → extract → validate → route → act
- Setting confidence thresholds and human-in-the-loop review
- Comparing Power Platform + AI Builder vs. Azure AI Foundry
- Practical examples: county liens, board packet summaries
- How standardized tool contracts enable reuse across agents
Session 4: Under the Hood — Platform & Integrations
Wednesday, February 4 at 11 AM PST/2 PM EST
Behind every great AI experience is a solid platform. Learn how Power Platform, Azure AI Foundry, and Model Context Protocol work together to create a secure, reusable integration layer.
What You’ll Learn:
- Building with Power Platform connectors, Dataverse, and REST APIs
- Identity, authorization, and data boundaries for SLG environments
- Defining actions once and calling them from multiple experiences
- Why standards-based approaches matter for scalability and security
Ready to Transform Government Services?
Join us for this practical, fast-paced series and see how Microsoft AI can help you deliver better citizen experiences, streamline operations, and unlock new efficiencies—all in just 15-20 minutes per session.