Meet Your Speakers
HSO Customer Mini-Summit: Unlocking Value with AI
An exclusive, full-day event for HSO customers
When
November 26
Time
9:30 AM - 6:00 PM EST
Location
Microsoft Canada HQ 4400-81 Bay St Toronto, ON
Why Attend
Join us in-person for the HSO Customer Mini-Summit: Unlocking Value with AI. This is a dedicated day for our customer community to explore how AI and Copilot can deliver measurable business value.
Hosted at Microsoft’s Canadian headquarters, this summit will bring together HSO clients, leadership, and Microsoft experts for a day of learning, collaboration, and connection. Discover how to turn AI and Copilot into ROI, explore real-world customer stories, and shape the future of innovation with us.
Agenda:
- 9:30 – 10:00 AM | Registration & Welcome Breakfast
- 10:00 – 10:15 AM | Opening Remarks - Welcome and context-setting: why we’re here, what you’ll gain, and how to make the most of the day.
- 10:15 – 10:35 AM | Microsoft Keynote: Becoming a Frontier Firm - Discover Microsoft’s vision for the future of work and how organizations are harnessing Copilot and AI agents to drive innovation and productivity.
- 10:35 - 11:00 AM | HSO’s AI Story – Discover HSO’s vision, strategy, and future outlook for AI in business transformation.
- 11:00 – 11:45 AM | AI Readiness - Explore how to build a secure, responsible foundation for AI innovation and address key concerns around data, privacy, and trust.
- 11:45 – 12:30 PM | Customer Panel - Hear directly from HSO clients in an engaging panel discussion as they share real-world results and experiences with Microsoft Copilot and AI.
- 12:30 – 1:00 PM | Lunch - Enjoy a catered lunch and connect with peers.
- 1:00 – 2:30 PM | Agentic AI Workshop - Explore HSO’s pre-built AI agents, and participate in an interactive workshop on creating practical, high-impact agent use cases. Plus explore where agent technology is headed next.
- 2:30 – 2:45 PM | Afternoon Coffee Break
- 2:45 – 3:45 PM | Driving AI Adoption Workshop - Turn strategy into execution in this interactive session focused on proven approaches to AI adoption and measurable ROI.
- 3:45 – 4:00 PM | Closing Remarks - Reflections, key takeaways, and what’s next.
- 4:00 – 6:00 PM | Networking Happy Hour & Innovation Hub Tour - Wrap up the day with refreshments, conversation, and a guided tour of Microsoft’s Innovation Hub.
Wim Kana
Managing Director, HSO
Cheyenne Russell
Senior Presales Consultant, HSO
Daryl Novak
Security and AI Lead Architect, HSO
Celine de Regt
VP Change Management, HSO
Mike Vidas
VP AI Business Solutions, HSO
Jonathan Wright
Manager of Customer Service, City of St. Catharines
Mo Kowatly
Director, Partner Solution Sales, Canada - Microsoft
Save Your Spot!
Space is limited to keep this summit highly interactive. Request your invitation today to join us for the HSO Customer Mini-Summit and explore how AI can deliver real ROI for your organization.
Date: November 26th, 2025
Time: 9:30 AM – 4:00 PM EST (Happy Hour 4:00 PM - 6:00 PM)
Venue: Microsoft Canada HQ, 4400-81 Bay St, Toronto, ON