Explore the Possibilities with HSO at Community Summit North America 2026

Booth #1018

• Monday, October 12 | 6:00 PM – 8:00 PM ET 

• Tuesday October 13 12:00 PM – 6:30 PM ET 

• Wednesday, October 14 | 12:00 PM - 5:00 PM ET

(Session dates and times go live on the Summit schedule July 7 — check back for the full lineup.)

1. DDMRP in Dynamics 365: Reducing Stockouts and Overstocks with Demand-Driven Planning Traditional planning approaches often struggle to keep up with demand volatility, leading to excess inventory or frequent stockouts. Demand Driven Material Requirements Planning (DDMRP) addresses this by decoupling supply and demand through strategically placed buffers. We'll explain how DDMRP works in Dynamics 365, how decoupling point items are defined, and how buffer management improves responsiveness without adding complexity. Attendees will learn how organizations use DDMRP to stabilize planning, improve service levels, and respond faster to changing market conditions.

2. Dynamics 365 and MES: Integrating F&O with Third-Party Manufacturing Execution Systems While Dynamics 365 Supply Chain Management offers strong native manufacturing capabilities, many organizations rely on specialized Manufacturing Execution Systems (MES) for advanced or industry-specific requirements. This session explores how Dynamics 365 integrates with third-party MES solutions to create a cohesive manufacturing ecosystem. We'll cover common integration patterns, near-real-time data exchange, and how automated synchronization keeps production, inventory, and operational data aligned — without manual intervention.

3. Fine Print at Scale: How AI Is Transforming Legal and Compliance Document Review In financial services, the answer to "can we invest in this?" is often buried somewhere in a 200-page limited partnership agreement. Finding it manually costs time, money, and — occasionally — compliance violations. This session explores how AI agents are deployed to search and interpret large volumes of legal and regulatory documents: investor restriction letters, fund agreements, compliance filings, and more. We'll share a real-world case study of an investment management firm using AI to automate investor due diligence, and discuss how the same approach applies anywhere complex documents govern high-stakes decisions.

4. Let's See What's Broken: The CE Quick Scan That Finds the Problems You Didn't Know You Had CE issues rarely come out of nowhere — most leave clues long before the helpdesk ticket arrives. In this fast, practical session, we'll walk through a 30-minute health check you can run in any CE environment to reveal the problems behind most outages, errors, and slowdowns: unmanaged layers hiding on your forms, failing flows and plug-ins, missing objects from recent updates, security role drift, bad environment variable setups, and the tell-tale signs of a poorly cloned environment. You'll leave with a simple, repeatable checklist to run monthly (or before every release) to catch issues early and keep your CE org stable.

5. The Hidden Cost of Standing Still: Making the Business Case for AI Investment You've heard the AI pitch a hundred times. This isn't that. This session flips the conversation and asks a question most organizations haven't sat with long enough: what is it actually costing you not to adopt AI? We'll walk through an opportunity-cost framework that has sparked genuine urgency in boardrooms — quantifying the competitive risk, operational drag, and talent friction that accumulate while organizations stay on the sideline. Whether you're trying to get budget approved, align a skeptical leadership team, or sharpen your own thinking, you'll leave with the language and logic to make standing still feel a lot more expensive than moving forward.

6. Your CRM Is Costing You More Than You Think — Here's the Fix Dynamics 365 Customer Engagement is a powerful platform — until it's bloated with attachments, bogged down by performance issues, and so expensive to store data in that your team starts working around it. Most CE implementations treat the CRM as a dumping ground for everything. This session challenges that assumption and shows how an integrated data platform strategy can dramatically reduce storage costs, improve CE performance, and unlock richer analytics — with real client examples of the savings organizations have achieved.