What will you walk away with

When
August 4
Time
8:30 AM - 2:00 PM AEST
Location
4 Freshwater Pl, Southbank VIC 3006
Costs
Free
Language
English
HSO Advance is an exclusive half-day for senior leaders ready to move beyond AI pilots and proofs of concept and turn ambition into measurable business outcomes.
The event focuses on how your business operates as a whole, where applications, data, systems, operations and AI work together to drive real results, helping you cut through the noise and focus on what matters next.
You'll hear how organisations like yours are putting this into practice, connecting platforms, data and operations to drive impact, understanding what's working (and where it stalls), and leaving with a clear, practical next step for your business.
- 1
AI readiness
Where your organisation genuinely sits on AI readiness, and the smartest next step rather than the loudest one.
- 2
A practical plan beyond pilots
How to move from pilots that stall to solutions that scale, and sidestep the data, integration and adoption traps that derail most projects before they deliver.
- 3
Evaluating ERP and CRM with AI
A practical blueprint for elevating ERP and CRM with AI, shaped around how your industry actually sells, delivers and serves.
- 4
Your Copilot agent
What Copilot and agents do in day-to-day work, and where they earn their place in weeks, not years.
- 5
Trustworthy AI
How to keep AI trustworthy as it scales, with governance, security and responsible AI by design.
- 6
Advisory session
A potential platform to explore in an advisory-led session aligned to your priorities.
The day at a Glance
8:30 AM — Registration
Arrive over breakfast and informal networking.
9:00 AM — Welcome & Framing
The HSO Managing Director opens the day and sets the scene for turning AI ambition into impact.
Speaker: Ajay Singh, Managing Director, Australia and New Zealand, HSO
9:10 AM — Joint keynote
HSO and Microsoft joint keynote:
The path to the Frontier Firm, turning AI opportunity into business outcomes.
A shared view of how leading organisations are becoming AI-first, and what it takes to get there.
Speaker: Ajay Singh, Managing Director, ANZ, HSO.
9:40 AM — Innovation Showcase
Get ahead of the market with an early look at innovation from Microsoft and HSO.
We showcase Microsoft's latest products and the solutions HSO has built, giving customers and prospects hands-on access to what's next.
10:10 AM — Customer Panel
Senior leaders share what they built, what worked, and what it delivered.
10:35 AM — Break
An afternoon break with demo stations to explore up close with our specialists.
11:05 AM — Breakout Sessions
Parallel industry tracks, each following the Enable, Extend, Transform path:
AI in CRM
AI in ERP
Copilot and Agents
Choose your track and go deeper into the area that matters most to your business.
11:55 AM — Executive Advisory
A one-to-one session with an HSO and Microsoft pair to draft your 90-day action plan.
12:25 PM — Innovator of the Year Award
The Innovator of the Year, a customer transformation story told on stage.
12:45 PM — Closing the day
Commitments and next steps to close the day.
We draw the day together with clear, practical actions to take back to your team.
12:55 PM — Networking Lunch
A networking lunch running to 2:00 PM.
Reserve your seat now
Seats are limited and by invitation, so secure your place before they fill. Register below and we will be in touch to confirm.
