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  Learn more
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  Learn more
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  Graduate Program (UK)
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  Young Professional Program (NL)
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AI-Powered Marketing Journeys for Nonprofits: Driving Donor Engagement with Microsoft Dynamics 365

Save Your Spot!

When

September 24

Time

11:00 AM - 11:45 AM EDT

Location

Online

Did you know that 56% of nonprofits still don’t have a donor engagement strategy? In today’s environment, where donor acquisition is costly and retention directly impacts long-term sustainability this gap can mean missed opportunities, reduced donor loyalty, and unpredictable revenue. Yet many organizations are still working with outdated systems, siloed data, and manual processes that make it difficult to deliver timely, relevant, and personalized outreach.

The result:

Missed opportunities when outreach is not targeted or timely
Donor disengagement when communications feel generic or repetitive
Poor campaign performance when results cannot be measured or optimized

Join Microsoft Elevate and HSO to learn how AI and Microsoft Dynamics 365 Customer Insights can help overcome these challenges. Discover how to turn fragmented data into actionable insights and create automated, personalized donor journeys that keep supporters engaged.

You'll see how to:

Build and automate marketing journeys in minutes with Microsoft Copilot, tailored to each donor’s behavior.
Enrich donor profiles with data from multiple external sources.
Engage donors across email and SMS with AI-driven recommendations for timing and content.
Track and optimize campaigns with built-in analytics for continuous improvement.
Create marketing emails quickly with AI-powered content suggestions.
Research prospects with Copilot and integrate insights directly into the donor timeline.

You're Invited

This 45-minute session will feature a conversational demo showing how you can unify donor data, personalize outreach at scale, and free your team to focus on what matters most, advancing your mission and strengthening donor relationships.

Who Should Attend

Fundraising & Development Leaders
Nonprofit Marketing Teams
Executives looking to modernize donor engagement strategies

Save Your Spot!

Meet the Presenters

Cheyenne Russell | Senior Presales Consultant | HSO
Cheyenne Russell is a Senior Presales Consultant at HSO with over six years of marketing industry experience in retail and IT. She has led projects across multiple Dynamics 365 applications, including Customer Insights (Data & Journeys), Sales, and Customer Service.
Hasan Javed | Sr Digital Specialist | Microsoft
Hasan is a Senior Solution Specialist at Microsoft, specializing in Dynamics 365, Power Platform, and Copilot Studio for nonprofits.

Resources & Insights

Explore More Resources for Nonprofits

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