Facing challenges with customer expectations, fragmented systems, or volatile supply chains? Learn how industry leaders in wholesale, distribution, and manufacturing are transforming complexity into opportunity with Advanced Supply Chain Management by HSO, a robust solution built on Microsoft Dynamics 365.
Innovation in Supply Chain Management
Supply chains are changing every day, demanding agile applications with real-time insights. Built on the Microsoft cloud, HSO's innovative supply chain solutions help companies to adopt new business models, unlock new revenue potential and operate sustainably.

Overcoming pain points in the modern supply chain
Expanding your business across borders while effectively managing your suppliers comes with growing pains. As global supply chains become increasingly complex, companies must juggle data, quality standards, and vendor communications to stay competitive. Yet many organizations still rely on outdated systems, leaving them vulnerable to inefficiencies that impact their bottom line.
Industry leaders grapple with the following challenges:
- Inaccurate Product Information: Leads to production delays and customer dissatisfaction.
- Delayed Supplier Updates: Missed opportunities and poor decision-making.
- Fragmented ERP Data: Limits visibility and creates inefficiencies.
- Manual Processes: Wastes time and increases the risk of human error.
- Disruptions in the supply chain: Ultimately harms customer trust.
There’s a growing need for solutions that can tackle these challenges in a scalable manner while fitting seamlessly with existing data infrastructure and business processes.
Gartner reports only 29% of supply chain organisations are ready for the future, with key challenges ahead in resilience, agility and regionalisation. (SOURCE)
New Era of Supply Chain
Unify global supplier data, enhance business intelligence, and drive strategic procurement decisions—all with seamless integration into your Dynamics 365 ERP platform.

A platform that’s as powerful as its strongest link
Microsoft's Supplier Engagement solution redefines supplier relationship management by unifying systemwide data and streamlining every aspect of the vendor lifecycle.
Designed for businesses with a global footprint, this SRM solution can be easily adapted to your specific business needs. Its intuitive user interface ensures smooth adoption, while its robust features help you unlock powerful insights and operational efficiencies.
From onboarding suppliers to maintaining critical product and quality information, HSO can help you leverage D365 Supplier Engagement to strengthen every link in your supply chain by standardizing your data across your entire supplier digital ecosystem.
A Smarter Way to Handle Vendor Inquiries
Let’s be honest—no one goes into finance to spend their day replying to “Where’s my payment?” emails. But for many finance teams, that’s the reality: a constant influx of vendor inquiries that clog inboxes, pull attention from strategic work, and slow down the entire operation.
That’s where PayFlow Agent by HSO steps in.
How does Dynamics 365 Supply Chain work in practice?
What is Dynamics 365 Supply Chain by Microsoft?
Improve your supply chain speed while exceeding customer expectations and improving profitability, with Dynamics 365 Supply Chain Management. Streamline management and oversight of the supply chain from end to end, from the order to the warehouse to shipping and delivery–while delivering intelligent insights all along the way. Everything is connected to provide full visibility throughout to improve operational efficiency, reduce costs, and enhance customer satisfaction through effective supply chain management.
What are the benefits of D365 Supply Chains?
- Improve warehouse operations by creating and maintaining efficient processes.
- Take control of returns by tracking every return and the reason for return, with insights that help reduce returns.
- Keep quality high by adhering to product standards at every stage, all the way to the end customer.
- Execute on shipping by managing containers, loads, vehicles, and routes ensure deadlines are met.
- Tighten up costing by effectively evaluating the dollar implications of all your products, components, and manufacturing costs up front.
Advanced Supply Chain Management
Advanced Supply Chain Management is not merely a product; it provides a competitive advantage. Designed to empower teams in operations, finance, and customer service, this integrated suite addresses the real-world challenges of your industry, enabling smarter decisions, greater agility, and rapid value delivery.

Be among the first to get ahead of the wave
With decades of experience and a proven track record, HSO is the trusted partner for businesses looking to modernize their supplier relationship management. Recognized as Microsoft’s 2024 Global Partner of the Year for Supply Chain Management, HSO brings unparalleled expertise to every implementation.

21
Years HSO has been part of the Microsoft Inner Circle
This puts us in the top 1% of Microsoft partners worldwide.
26
Partner of the Year Awards
Including 5 Microsoft Eagle Awards
2500+
Projects delivered
Around the world for almost 2,000 clients.
30+
Years of experience
Dedicated 100% to the Microsoft platform.
Ready to add a robust supply chain management?
Take the next step toward optimizing your global supply chain management.
Get in touch with us today for a 1:1 consultation with one of our supply chain experts.
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