A Closer Look at the Microsoft Cloud for Nonprofit

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We support Non-Profits by modernizing applications, automating processes, and providing insight. Through technology, we nourish successful relationship management and enable greater impact.
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Join HSO
Our workforce is a growing dynamic, unique, and diverse global community that is quality and performance-driven. For every stage in your career, we offer challenging opportunities. We look forward to meeting you!
Life at HSO
We are a global community of people with an entrepreneurial spirit, in an environment where you can really make a difference and have your voice heard. We constantly challenge ourselves to be better. Come join the journey with us!
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Skyrocket your career with our graduate programs and accredited certification opportunities at HSO around the world!
HSO Academy
From technical skills, soft skills, mentorships, leadership coaching, masterclasses, informal knowledge sharing and globally recognised certifications - HSO Academy is your personal and professional knowledge accelerator.
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Find opportunities in Consultancy & Technology, Project Management, Leadership, Sales and Business Development, Marketing, Legal and HR.
How the Microsoft Cloud for Nonprofit Can Empower Your Organization to More Effectively Advance its Mission
Explore the transformative impact of the Microsoft Cloud for Nonprofit, a platform purpose-built for the non-profit sector that addresses its unique challenges. This comprehensive suite integrates Microsoft 365, Power Platform, Dynamics 365, Azure, and LinkedIn, providing robust and AI-enhanced solutions for donor and volunteer management, fundraising, and operational efficiency.
In an ever-evolving world, non-profit organizations like yours face a spectrum of unique challenges. These range from engaging a diverse donor base and managing volunteer coordination to doing more with less amid limited government funding and economic uncertainty. The struggle to attract and retain talent, leverage technology efficiently, and ensure donor retention further intensifies these complexities. With every dollar needing to make a tangible impact, the pressure on non-profits has never been greater. This landscape necessitates innovative solutions specifically designed to address the distinct challenges of the non-profit sector, highlighting the critical need for adaptability and strategic resource management to sustain their invaluable contributions to society.
Microsoft Cloud for Nonprofit: A Connected, AI-Enhanced Solution Purpose Built for Non-Profits
The Microsoft Cloud for Nonprofit is designed to address these challenges head-on. It’s a connected, AI-enhanced solution that breaks down data silos, aligning the capabilities of Microsoft 365, Power Platform, Dynamics 365, Azure, and LinkedIn. This integration addresses common non-profit scenarios, including constituent and supporter management, award management, fundraising, volunteer management, program design and delivery, operations, and data management.
Additionally, as part of the larger Microsoft solution stack, Microsoft Cloud for Nonprofit can seamlessly connect to other Microsoft systems. This capability distinguishes it as a unified platform that tackles operational, engagement, and impact challenges, helping non-profits advance their missions more effectively.
Children International Continues the Fight Against Generational Poverty with Microsoft and HSO
In this video, discover how Children International is embracing technology to enhance their operations and make a greater impact. It explores their shift from outdated systems to cutting-edge solutions, including the Microsoft Cloud for Nonprofit, highlighting how these advancements are helping them serve communities more effectively.
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A Closer Look at the Microsoft Cloud for Nonprofit
Modernize donor and constituent engagement to help you increase your impact with a constituent relationship management platform powered by Microsoft Dynamics 365 Sales. AI is seamlessly integrated to provide predictive analytics for donor behavior, helping you tailor your fundraising strategies.
Harness diverse data through the Nonprofit Common Data Model. Track donor engagement and donation trends with the Fundraising Performance Dashboard, while leveraging AI to derive actionable insights from the Program Impact Dashboard to accelerate mission outcomes. Both dashboards are supported by Microsoft Power BI, offering advanced visualization tools tailored for non-profits.
Personalize outreach to donors and volunteers with prebuilt, customizable marketing segments, email templates, and constituent journeys. AI enhances personalization by learning from past interactions and preferences, powered by Microsoft Dynamics 365 Customer Insights - Journeys.
Empower staff and volunteers to deliver measurable and responsive programs based on community needs. AI-driven insights, powered by Microsoft Power Platform, help optimize volunteer scheduling and task allocation.
Additional Demos & Resources
Customer Stories
Demo: Microsoft D365 Customer Insights & Power Platform Portal
This demo showcases two applications aimed at helping non-profit organizations manage and engage donors and volunteers effectively. The Microsoft Dynamics 365 Customer Insights - Data application allows for real-time data collection and unification of multiple sources to create detailed customer profiles and actionable insights. The Microsoft Dynamics 365 Customer Insights - Journeys application, part of the Microsoft Cloud for Nonprofit, enables personalized marketing strategies, utilizing AI for optimized outreach and real-time interactions. Additionally, a custom portal built with the Microsoft Power Platform integrates directly with these tools, allowing constituents to interact, manage their profiles, and participate in organizational activities seamlessly.
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Additional Demos & Resources
Customer Stories
Demo: Volunteer Management & Volunteer Engagement
This Microsoft-produced demo of Volunteer Management and Volunteer Engagement, parts of the Microsoft Cloud for Nonprofit and powered by the Microsoft Power Platform, demonstrate how the solutions aid in managing volunteer activities. It showcases features like a dashboard for tracking volunteer engagements, automated messaging for communication, and a public-facing portal for volunteers to find and manage opportunities. The systems also support customization of engagement details and post-event follow-ups, seamlessly integrating volunteer management with other non-profit functionalities to facilitate a comprehensive volunteer to donor transition, streamlining the non-profit operational process.
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Additional Demos & Resources
Enhancing Non-Profit Operations with Microsoft Copilot and Copilot Studio
Within the Microsoft Cloud for Nonprofit ecosystem, the integration and utility of Microsoft Copilot in Microsoft 365 and Dynamics 365, coupled with the innovative capabilities of Copilot Studio, stand out as pivotal in transforming the way non-profit organizations operate. These tools are engineered to operate seamlessly with Microsoft's solutions, aiding non-profits in overcoming operational challenges and breaking down data silos.
Demo: Improving Team Productivity with Copilot for Microsoft 365
In this Microsoft-produced demo, Copilot for Microsoft 365 is highlighted for boosting productivity in non-profit organizations. It shows an Executive Director's Assistant at a non-profit called Contoso using Copilot to prepare for the annual board meeting. Integrated with Microsoft 365 apps, Copilot helps in compiling the annual report, generating a presentation, and managing meeting communications efficiently. This demo illustrates how Copilot streamlines complex tasks and enhances organizational efficiency.
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On-Demand Webcast: Decoding AI for Non-Profits - A Strategic Approach with Microsoft Copilot Studio
Hosted by HSO and Microsoft, this on-demand webcast aims to demystify AI, with a focus on Microsoft Copilot Studio and standalone chat bots. Watch to learn how these tools can amplify your impact on the communities you serve.
Explore Microsoft Copilot & Copilot Studio
AI Briefing for Non-Profits
At HSO, we specialize in helping non-profits harness the power of AI to enhance their operations and outreach. Our AI Briefing demystifies AI adoption, showing how it can improve fundraising, engagement, and program effectiveness.
Even More Resources for Non-Profits
Commit Partnership transformed their database with the help of Microsoft, HSO, and DataKind
Discover how Commit Partnership collaborates with HSO, Microsoft, and DataKind to leverage vital, data-driven insights that influence legislation and funding decisions.
Learn how BronxConnect is driving change in its community with the help of Microsoft’s Nonprofit Tech Acceleration for Black and African American Communities Program
Support a client-first focus to advance your mission
Finance and accounting solutions that help you protect your funding with financial responsibility and transparency
Maximize your relationships with donors, volunteers, and participants to secure their confidence and ongoing support
A coalition of more than 200 partners, Commit Partnership is a Dallas, TX community navigator and connector that works collaboratively to help solve the region’s biggest systemic challenges, including improving early childhood education, preparing and retaining effective educators, and increasing post-secondary completion rates.
Ensure accountability and compliance with standards without compromising on service levels
Ensure accountability and compliance with standards without compromising on service levels
LifeWorks Austin selected Microsoft and HSO to implement a transformative case management solution
Learn how your non-profit can improve outcomes with a connected, flexible platform that lets you decide what functionality you want based on your requirements, time frame, and budget
Attract and retain more donors with fundraising and engagement solutions from Microsoft and HSO
HSO’s Case Management Accelerator for Non-Profit Organizations is powered by the Microsoft Cloud and built with Microsoft Dynamics 365 and the Microsoft Power Platform
Fundraising Planning, Execution, and Assessment
Membership Recruitment and Retention
Budgeting and Forecasting
How to manage resources, funding, and reporting to better support those you serve
Using Data for More Effective Fundraising and Member Recruitment
Program Effectiveness and Performance
Understanding Program Participants
Empower your non-profit with Microsoft Power Pages (portals) – the solution to your case management challenges
In this blog, learn more about HSO's on-demand webcast series on using data to help non-profits recruit and retain donors, allocate funds, and measure the effectiveness of their programs.
A story of how modernizing technology kept critical processes flowing—starting with donations
Learn how Microsoft Dynamics 365 Customer Insights - Journeys (formerly called Microsoft Dynamics 365 Marketing) empowers non-profits to enhance donor engagement with AI-enhanced segmentation and communication
In this engaging conversation, Andrew Welch, CTO of Cloud Services at HSO, joined non-profit industry experts to explore the exciting world of AI
Asad Mahmood, VP of Data & Analytics at HSO, joins non-profit industry experts for an educational conversation
Engage with industry experts to shape an AI journey that will bring your mission into focus
Unlock the potential of AI to amplify your non-profit's impact with practical insights and tools
Join us for an on-demand, inspiring conversation on how Children International is leveraging Microsoft technology and AI to empower change and optimize their mission-driven work
In these Microsoft-produced demos, see how Copilot for Microsoft 365 and Copilot in Bing can significantly and securely enhance operational efficiency for non-profits
Unlock new possibilities for your non-profit with the power of technology
Identify challenges, align budgets with benefits, and create a strategic solution blueprint for improved impact
In this panel, learn essential strategies for ensuring your non-profit's financial sustainability, with expert insights on navigating financial challenges and future planning
Modernize and streamline donor and constituent engagement to increase mission impact
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