Meeting the needs of the modern consumer requires retail management systems that are seamless, cost effective, fast, flexible and 100% customer orientated.

Manage and control your enterprise retail business with robust and proven Microsoft technology from global leader and Microsoft Gold Partner, HSO – The Results Company.

HSO’s smart & connected, secure, and flexible retail software applications are trusted by many well-known names in the industry and work seamlessly across organisations to power omnichannel businesses and exceed customer expectations, enabling them to respond quickly to change, grow and control their business with Microsoft Dynamics 365.

Microsoft’s view on the future of retail

It’s a consumer let retail world. Customers expect to find the products they want when they want them. They expect to be able locate and buy those products when is convenient for them. On any platform. They expect retailers to know enough about them to make buying a seamless experience. So what technology is coming that will make it easier for retailers to meet these expectations? Find out from Microsoft’s Martin Shave in this short podcast.

A Complete Retail ERP & CRM Solution

HSO delivers the answer – complete enterprise retail management capabilities, with Microsoft Dynamics 365 as its foundation. For all channels to market, HSO Retail provides the backbone that brings critical functions together – fully integrated into a single, comprehensive cloud solution.

Microsoft Dynamics 365 is a highly scalable, multi-site, multi-currency retail ERP & CRM platform. Integrated with other Microsoft products you use every day, it leverages Windows, Office and Server platforms like no other package – giving you easy to use applications and lower total cost of ownership.

Customer Voice: Boden talk digital transformation

The focus of Digital transformation is to enable companies to benefit from modern technology to meet customer needs in more ways, more efficiently. In this edition of the Dynamics Matters podcast, we had a chat with the Chief Technology Officer of global retailer, and HSO customer, Boden, to find out what Digital Transformation looks like in practice, and the positive impact it has for businesses and the customers they serve.

Reduce operating costs with a data-driven supply chain

Harness historical data and real-time insights to anticipate customer demand, reduce time to market and improve stock management to maximise sales and profitability.
Reduce costs by optimising your stock supply decisions for your stores and distribution centres with advanced analytics and machine learning.

An interview with Sally Salon Services

Discovery Guide

Microsoft Power Apps for Retail

Easily build the business apps you need and extend or customise the apps you already use.

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Man And Women Standing Together With Laptop

Retail References

Free one-day HSO Retail Workshops

What are HSO workshops?

HSO can take you through a step-by-step journey to reflect on your key workloads and re-imagine them with your key stakeholder’s experience in mind.

Together we will ideate the future to equip you to engage your customers in new and innovate ways. Move from reactive to proactive and
help unlock your ability to deliver new products and services. Find the transformation strategy that’s right for you.

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HSO OmniChannel Commerce

Takes all product descriptions, pricing to market quickly and efficiently online.

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HSO Store, Stock & Ship

Addresses overstocking issues and improves customer service by using store POS and Teams to ship stock directly to customers. Triggers emails in background to keep customers informed.

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HSO Store Compliance

This app controls the assignment, undertaking & delivery of regular tasks provided by your workforce when managing store or warehouse procedures, daily, weekly etc.

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