Who We Serve
HSO's experts understand the public sector
Public Sector: Transformative Solutions that Put Your Citizens First
With our AI-driven, citizen-centric solutions, you can enhance transparency, improve services, meet rising demands, ensure accountability, and drive better outcomes for the communities you serve.
Who We Serve
HSO's experts understand the public sector
Data and AI are the catalysts for smarter, faster, and more responsive government. From improving citizen services to optimizing budgets, coordinating care, and ensuring regulatory compliance, HSO’s solutions for the public sector help you harness data and AI to unlock insights, automate processes, and deliver better outcomes across every agency and department—so you can serve your communities with greater efficiency, equity, and impact.
Responsive, connected, and citizen-first—that’s what modern public service should be. With solutions for Citizen Services, you can deliver personalized, timely support by gaining a 360-degree view of every citizen through the effective use of data and AI.
From service requests to benefits and case management, you’ll improve communication, streamline response times, and empower your teams to do more with less—connecting people, data, and departments to meet growing demands while staying within budget.
Drive financial accountability, transparency, and compliance with modern solutions built for the public sector. With AI- and data-driven solutions for Public Finance, you get the tools you need to manage budgets, vendors, and funding sources with precision—minimizing risk and cost while ensuring every dollar is tracked, reported, and aligned with regulatory requirements and public priorities.
Transform how you serve your community with connected, data-driven solutions for Health & Human Services. Move from reactive to proactive care—centralizing data and leveraging AI to streamline processes and improve coordination across agencies.
Everyone is empowered to deliver more responsive, efficient, and effective services and achieve better outcomes for those who need them the most—even with limited resources—while guiding them through life’s most challenging moments with greater clarity, compassion, and efficiency.
Stay ahead of shifting regulations and reporting standards with compliance-driven solutions. With AI-powered tools, you can automate compliance processes, centralize documentation, demonstrate transparency, and ensure accountability at every level—reducing risk while freeing up resources to focus on serving the public.
Secure your citizen data and infrastructure with Microsoft’s intelligent security framework—designed to detect and respond to threats in real time, ensure regulatory compliance, and build public trust through resilient, AI-driven protection.
industry expertise, technology & knowledge
Explore Resources for Public Sector
Exploring AI and Digital Transformation with Microsoft Technologies
Discover how integrating your data and AI platforms can drive smarter, faster innovation.
Artificial Intelligence (AI) is no longer a concept of the future—it is a competitive imperative for today’s enterprises. From finance to manufacturing, retail to healthcare, AI is embedded in business applications to solve industry-specific challenges, unlock data-driven decision-making, and deliver measurable business outcomes.
Student and stakeholder expectations are evolving, and higher education institutions need modern tools to meet them.
Join us for a 30-minute live Lunch & Learn session to learn how to secure your organisation from rising security threats.
Selection of Our Clients
We help public sector organizations empower citizens and streamline processes
The HSO Approach
Our team has deep knowledge of the public sector, ensuring that our solutions are tailored to your specific needs.
We leverage the latest advancements to provide you with cutting-edge tools and platforms.
Access our extensive library of events, blogs, and on-demand videos to stay informed and ahead of the curve.
Fill out the form below to show your interest in learning more or contact HSO directly.
We, and third parties, use cookies on our website. We use cookies to keep statistics, to save your preferences, but also for marketing purposes (for example, tailoring advertisements). By clicking on 'Settings' you can read more about our cookies and adjust your preferences. By clicking 'Accept all', you agree to the use of all cookies as described in our privacy and cookie policy.
Purpose
This cookie is used to store your preferences regarding cookies. The history is stored in your local storage.
Cookies
Location of Processing
European Union
Technologies Used
Cookies
Expiration date
1 year
Why required?
Required web technologies and cookies make our website technically accessible to and usable for you. This applies to essential base functionalities such as navigation on the website, correct display in your internet browser or requesting your consent. Without these web technologies and cookies our website does not work.
Purpose
These cookies are stored to keep you logged into the website.
Cookies
Location of Processing
European Union
Technologies Used
Cookies
Expiration date
1 year
Why required?
Required web technologies and cookies make our website technically accessible to and usable for you. This applies to essential base functionalities such as navigation on the website, correct display in your internet browser or requesting your consent. Without these web technologies and cookies our website does not work.
Purpose
This cookie is used to submit forms to us in a safe way.
Cookies
Location of Processing
European Union
Technologies Used
Cookies
Expiration date
1 year
Why required?
Required web technologies and cookies make our website technically accessible to and usable for you. This applies to essential base functionalities such as navigation on the website, correct display in your internet browser or requesting your consent. Without these web technologies and cookies our website does not work.
Purpose
This service provided by Google is used to load specific tags (or trackers) based on your preferences and location.
Why required?
This web technology enables us to insert tags based on your preferences. It is required but adheres to your settings and will not load any tags if you do not consent to them.
Purpose
This cookie is used to store your preferences regarding language.
Cookies
Why required?
We use your browser language to determine which language to show on our website. When you change the default language, this cookie makes sure your language preference is persistent.
Purpose
This service provided by uMarketingSuite is used to track anonymized analytics on the HSO.com application. We find it very important that your privacy is protected. Therefore, we collect and store this data anonymously on our own servers. This cookie helps us collect data from HSO.com so that we can improve the website. Examples of this are: it allows us to track engagement by page, measuring various events like scroll-depth, time on page and clicks.
Cookie
Purpose
With your consent, this website will load Google Analytics to track behavior across the site.
Cookies
Purpose
With your consent, this website will load the Google Advertising tag which enables HSO to report user activity from HSO.com to Google. This enables HSO to track conversions and create remarketing lists based on user activity on HSO.com.
Possible cookies
Please refer to the below page for an updated view of all possible cookies that the Google Ads tag may set.
Cookie information for Google's ad products (safety.google)
Technologies Used
Cookies
Purpose
With your consent, we use IPGeoLocation to retrieve a country code based on your IP address. We use this service to be able to trigger the right web technologies for the right people.
Purpose
With your consent, we use Leadfeeder to identify companies by their IP-addresses. Leadfeeder automatically filters out all users visiting from residential IP addresses and ISPs. All visit data is aggregated on the company level.
Cookies
Purpose
With your consent, this website will load the LinkedIn Insights tag which enables us to see analytical data on website performance, allows us to build audiences, and use retargeting as an advertising technique. Learn more about LinkedIn cookies here.
Cookies
Purpose
With your consent, this website will load the Microsoft Advertising Universal Event Tracking tag which enables HSO to report user activity from HSO.com to Microsoft Advertising. HSO can then create conversion goals to specify which subset of user actions on the website qualify to be counted as conversions. Similarly, HSO can create remarketing lists based on user activity on HSO.com and Microsoft Advertising matches the list definitions with UET logged user activity to put users into those lists.
Cookies
Technologies Used
Cookies
Purpose
With your consent, this website will load the Microsoft Dynamics 365 Marketing tag which enables HSO to score leads based on your level of interaction with the website. The cookie contains no personal information, but does uniquely identify a specific browser on a specific machine. Learn more about Microsoft Dynamics 365 Marketing cookies here.
Cookies
Technologies Used
Cookies
Purpose
With your consent, we use Spotler to measures more extensive recurring website visits based on IP address and draw up a profile of a visitor.
Cookies
Purpose
With your consent, this website will show videos embedded from Vimeo.
Technologies Used
Cookies
Purpose
With your consent, this website will show videos embedded from Youtube.
Cookies
Technologies Used
Cookies
Purpose
With your consent, this website will load the Meta-pixel tag which enables us to see analytical data on website performance, allows us to build audiences, and use retargeting as an advertising technique through platforms owned by Meta, like Facebook and Instagram. Learn more about Facebook cookies here. You can adjust how ads work for you on Facebook here.
Cookies
Purpose
With your consent, we use LeadInfo to identify companies by their IP-addresses. LeadInfo automatically filters out all users visiting from residential IP addresses and ISPs. These cookies are not shared with third parties under any circumstances.
Cookies
Purpose
With your consent, we use TechTarget to identify companies by their IP address(es).
Cookies
Purpose
With your consent, we use this service provided by uMarketingSuite to run A/B tests across the HSO.com application. A/B testing (also called split testing) is comparing two versions of a web page to learn how we can improve your experience.
Purpose
With your consent, we use this service provided by uMarketingSuite to personalize pages and content across the HSO.com application. Personalization helps us to tailor the website to your specific needs, aiming to improve your experience on HSO.com.