Customer satisfaction, team productivity and profitability are at the centre of any successful Field Service organisation – and the bar for excellence is set high.

The question is how to get the right field technician, with the right knowledge and the right equipment, to the right place at the right time. The solution? Microsoft Dynamics 365 Field Service – powerful end-to-end field service management software with integrated CRM functionality that makes it easy to stay on top of all aspects of the field service process, benefiting planners, technicians, and service managers alike.


Introducing Dynamics 365 Remote Assist for HoloLens 2

Empower employees to work together from anywhere with Dynamics 365 Remote Assist on HoloLens and mobile devices.


A Day in the Life of a Field Service Engineer

Today’s service organisations are faced with increased competition, advancing technology, and an ever-evolving workforce. In order to maintain competitive advantage, streamlining operations is key. HSO Advanced Field Service can help achieve these objectives, no matter what your industry or what you’re servicing. Let’s take a look at a day in the life of a Field Service engineer to see how.

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Female Field Service Worker
Featured blog

Mixed Reality for Field Service - Gimmick or Game Changer?

Is Mixed Reality just another gimmick or could it bring major benefits to Field Service operations? HSO Field Service Consultant, Danny Weider, explains why the latter could be a game changer.

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worker looking at virtual reality industry screen

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