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Nadja Ozegovic on Remote working
Nadja's day-to-day routine took a little detour from the ordinary. Get a sneak peek into her routine while working remotely.
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Nadja Ozegovic
Communication & Change Specialist
Ever since I joined HSO, my remote working adventure has become a defining aspect of my professional journey.
Change views at your workplace for a change
I recently got back from a remote working adventure that took my laptop to new heights – quite literally. Last week, I decided to swap my usual home office for the sandy shores of Morocco. Why, you ask? Well, with a €70 flight ticket and a friend's spare room calling my name, I mean, who wouldn’t hop on a plane right away? (Oh and Randstad friends, sorry to get your hopes up, this flight was not from Schiphol, but from Weeze).
My day-to-day routine took a little detour from the ordinary, here's a sneak peek into my average day:
06.30AM: Rise and shine. You don’t need an alarm clock when you have wake-up calls by the nearby mosque starting it’s morning prayer.
06.45AM: Engage in morning yoga and meditation at the rooftop terrace, while observing the sunrise.
07.30AM: Breakfast featuring a LOT of msemen drowned in Nutella. Warning: Not recommended for those sensitive to sugar-peaks.
08.00AM: Kick off the workday – emails, meetings etc. Usually happening in the co-working space
12.00PM: Surf session! I won't claim to be the next surf pro; this trip marked my first time on a board.
14.00PM: Post-surf, resume work in style at one of the cute coffee bars. Tapping away on a laptop with a panoramic sea view in the background.
18.00PM: Wrapping up the workday, getting ready for dinner and social activities.
Next day: Repeat.
Grateful for my job
This has been my routine for one week. Every morning I would wake up feeling grateful for my job. Being back home and writing this blog, I’m already thinking of my next get-away, which will be a long one: India and Sri Lanka. Even though I love my city, I get the uncontrollable urge to leave every now and then. Finding ways to combine work with travel has been my recurring ‘new years resolution’ (to stay in the December spirit). Which I always managed to accomplish, as basically all you need is good Wifi. No one ever told me my desk had to be stationary. My laptop became my trusty sidekick, accompanying me to safari parks, through bustling markets, and to many beach cafes.
Ever since I joined HSO, my remote working adventure has become a defining aspect of my professional journey. Working from different locations has not only added a unique flavor to my daily routine but has also allowed me to seamlessly explore new cultures and countries. The flexibility offered by HSO has truly transformed the way I approach work, making each day a new and exciting chapter in my working experience.
If you're yearning for a change of scenery during your work hours, consider making your next office the beaches of Morocco. Remote working is not for everyone though, you need to be okay with being that one person always asking for the Wifi password 😉.
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Senior Account Manager
Drive multi-solution expansion across a defined portfolio, owning the full account growth strategy and execution plan Build and maintain executive-level relationships to align strategic priorities and unlock larger, more complex opportunities Develop and execute multi-line-of-business (LOB) expansion plans across your portfolio Establish and lead executive sponsor cadence, including QBRs and strategic account reviews Orchestrate opportunities across Pre-Sales, Delivery, Marketing, and Alliances to drive deal success Maintain strong pipeline discipline, forecasting rigor, and a consistent weekly review cadence Leverage Microsoft co-sell motion as a primary growth lever to expand account reach and influence Track and improve overall customer health metrics, including CSAT and NPS, across assigned accounts You’re great at… Owning and driving account growth strategy across multiple solution areas Identifying expansion opportunities and building actionable account plans to increase revenue across LOBs Engaging and influencing director- and VP-level stakeholders to align on strategic initiatives Leading cross-functional teams to successfully orchestrate and close complex deals Managing pipeline health, deal velocity, and forecasting accuracy with consistency Building strong relationships with customers to understand business goals and align HSO solutions Driving customer satisfaction and long-term account growth through proactive engagement Sound interesting? If so, you’ll have… 4+ years of experience in cross-selling and upselling Microsoft Business Applications and/or Cloud or related services Proven experience in expansion selling within enterprise or technology consulting environments Strong consultative selling capabilities with the ability to uncover and align to customer business needs Experience engaging and influencing director- and VP-level stakeholders Demonstrated ability to lead cross-functional teams and orchestrate complex deals Excellent communication, organizational, and relationship management skills The Perks We offer competitive pay with and performance-based bonus. Our employees also enjoy generous paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. Check out the reasons why people love to work for us or browse more opportunities on our careers page! HSO is an Equal Opportunity Employer.
Integration Engineer
As a Integration Engineer you can expect to… Design and implement enterprise integration architectures that connect business applications, analytics platforms, and intelligent services across the Microsoft ecosystem Build scalable integrations using Azure Integration Services including Azure API Management (APIM), Logic Apps, Azure Functions, Service Bus, Event Grid, and Event Hubs Develop API-based, event-driven, and message-based architectures connecting ERP, CRM, Dataverse, analytics platforms, and external enterprise systems Enable downstream analytics and AI workloads by delivering ingestion pipelines into Microsoft Fabric, Synapse, Azure Databricks, and Power BI semantic environments Support integration patterns required for Copilot, Azure OpenAI, semantic search, and intelligent application scenarios Integrate Microsoft Business Applications including Dynamics 365 and Dataverse with Azure data platforms and enterprise systems Develop secure APIs and integration workflows leveraging OAuth2, Managed Identities, and APIM policies Implement Infrastructure as Code (IaC) using Bicep and YAML to support consistent and repeatable deployments Build and maintain CI/CD pipelines using Azure DevOps to support automated delivery across development, test, and production environments Design resilient integrations with monitoring, alerting, retry logic, and observability frameworks to ensure production reliability Collaborate with solution architects, consultants, and client stakeholders to translate target-state designs into production-ready integration architectures Participate in technical discovery workshops with clients to define integration strategies and architectural approaches Establish reusable integration patterns, accelerators, and delivery frameworks across engagements Support enterprise governance, networking, identity, and security best practices across integration workloads You’re great at… Designing enterprise integration architectures across cloud-native environments that connect business applications, analytics platforms, and intelligent services into a cohesive data ecosystem Selecting and implementing appropriate Azure Integration Services patterns using APIM, Logic Apps, Azure Functions, Service Bus, Event Grid, and Event Hubs based on scalability, latency, and reliability requirements Building event-driven and near-real-time integration solutions that support operational reporting, automation, and data movement across distributed platforms Designing secure, reusable API layers that enable interoperability between internal systems, external services, analytics environments, and enterprise data platforms Integrating Dynamics 365, Dataverse, SQL platforms, and enterprise SaaS applications into Azure-based data estates that support downstream reporting and intelligent workloads Delivering ingestion pipelines that support analytics platforms such as Microsoft Fabric, Synapse, Azure Databricks, and Power BI by ensuring data arrives reliably and consistently in production-ready form Supporting integration scenarios that enable intelligent applications, including Copilot and Azure OpenAI solutions, by preparing structured and unstructured data pipelines Implementing change data capture, streaming ingestion, and event-based synchronization strategies for near-real-time data movement where appropriate Implementing monitoring, alerting, retry logic, and observability frameworks that maintain reliability across enterprise integration pipelines Applying secure authentication and authorization strategies using OAuth2, Managed Identities, and Azure security best practices across system boundaries Translating solution architecture into production-ready implementations while collaborating effectively with architects, engineers, and client stakeholders Contributing reusable integration accelerators, templates, or delivery patterns that improve consistency and speed across consulting engagements Communicating integration tradeoffs clearly to technical and functional audiences to support informed decisions about performance, scalability, and platform design Promoting the mission and Shared Values of our company Sound interesting? If so, you’ll have… 5+ years designing and delivering enterprise integration solutions in Azure environments Hands-on delivery using Azure Integration Services such as API Management, Logic Apps, Azure Functions, Service Bus, Event Grid, or Event Hubs Support of analytics or modern data estate implementations across platforms such as Microsoft Fabric, Synapse, Azure Databricks, or Power BI Integration of Microsoft Business Applications such as Dynamics 365 or Dataverse with Azure-based services and enterprise systems Design of API-based, event-driven, or message-based integration architectures in distributed environments Implementation of CI/CD pipelines and Infrastructure as Code using Azure DevOps, Bicep, or equivalent tooling Definition of integration patterns supporting scalable enterprise data platforms across Dynamics 365, Dataverse, and Azure analytics services Delivery within consulting, multi-client, or enterprise transformation environments Strong collaboration across architects, engineers, and delivery teams Microsoft Azure certifications such as Azure Developer Associate or Azure Solutions Architect Associate preferred
Strategic Account Director
Serve as the executive owner of HSO’s most strategic accounts, driving enterprise-wide growth and long-term account value Own and lead the end-to-end account strategy, including revenue growth, profitability, and multi-year roadmap development Build and maintain C-suite and board-level relationships to align on business priorities and transformation initiatives Drive large-scale, multi-line-of-business (LOB) expansion across enterprise clients Lead complex deal orchestration across Sales, Pre-Sales, Delivery, Marketing, and Alliances Own account-level governance, including pipeline management, weekly reviews, and escalation resolution Partner closely with Microsoft to execute co-sell strategy and joint account planning Ensure alignment between sales execution, delivery outcomes, and overall customer success You’re great at… Acting as the executive owner and strategic leader of high-value enterprise accounts Building and influencing relationships at the C-suite and board level Driving complex, multi-year expansion strategies across large organizations Orchestrating large, cross-functional deal teams to close strategic opportunities Managing executive-level governance, including pipeline oversight and escalation management Aligning internal stakeholders across sales, delivery, and partner teams to ensure successful outcomes Navigating ambiguity and operating with a high degree of ownership and accountability Sound interesting? If so, you’ll have… 8+ years of experience in cross-selling and upselling Microsoft Business Applications and/or Cloud or related services Extensive experience managing complex, multi-million-dollar enterprise accounts Proven success in driving expansion within strategic, high-value clients Strong executive presence with the ability to communicate effectively at the board level Deep understanding of transformation-led selling within the Microsoft ecosystem Demonstrated ability to influence internal and external stakeholders at scale Exceptional leadership, communication, and strategic planning capabilities The Perks We offer competitive pay with and performance-based bonus. Our employees also enjoy generous paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. Check out the reasons why people love to work for us or browse more opportunities on our careers page! HSO is an Equal Opportunity Employer.
Account Manager
Own a portfolio of existing clients to drive renewals and organic expansion within a defined solution set, ensuring strong customer health and predictable revenue retention. Develop and manage all phases of the existing client lifecycle, including renewal execution, forecasting, risk identification, and close planning. Identify and drive organic upsell opportunities within current solutions (users, modules, and service extensions). Maintain accurate and up-to-date account plans, including key stakeholders, solution footprint, and expansion pipeline. Partner with Delivery and Pre-Sales teams to ensure strong customer adoption, satisfaction, and long-term value realization. Proactively surface risks related to renewals, delivery, or customer satisfaction and drive resolution across internal teams. Maintain disciplined pipeline management and forecast accuracy within CRM systems. Contribute to predictable revenue retention through strong execution and proactive account management. You’re great at… Managing a high-volume portfolio of small to mid-tier accounts with strong attention to detail. Executing structured sales plays with discipline and consistency. Building and maintaining strong client relationships focused on retention and incremental growth. Identifying expansion opportunities within existing accounts and converting them into revenue. Collaborating cross-functionally to ensure customer health. Maintaining accurate forecasting, pipeline hygiene, and account documentation. Proactively identifying risks and driving resolution. Operating effectively within established processes and frameworks. Staying updated on the latest trends, advancements, and competitive landscape within both the Microsoft ecosystem and industry Sound interesting? If so, you’ll have… 2+ years of experience in cross-selling and upselling Microsoft Business Applications and/or Cloud or related services Experience managing renewals and expansion opportunities within existing clients. Experience managing pipeline, forecasting, and CRM accuracy. Excellent communication, negotiation, and interpersonal skills Direct experience, with the ability to understand and articulate clients' unique business challenges and propose relevant solutions Detail-oriented with strong organizational and time-management skills Ability to thrive in a dynamic and entrepreneurial environment and to work with a team The Perks We offer competitive pay with and performance-based bonus. Our employees also enjoy generous paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. Check out the reasons why people love to work for us or browse more opportunities on our careers page! HSO is an Equal Opportunity Employer.