HSO united kingdom
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Miriam Clancy: From end-user to consultant
Before joining HSO I was an end user with a client where HSO was implementing a project. I was finance lead so got to see the entire project and how HSO worked, and I was thinking this looks like a great place to work!

"If I hadn’t taken the leap, I would have always said: “what if.”
My role has evolved a lot
Before joining HSO I was an end user with a client where HSO was implementing a project. I was finance lead so got to see the entire project and how HSO worked, and I was thinking this looks like a great place to work! At the time I was working as a management accountant and had held many roles in finance but never even thought about doing consultancy and I thought, well, why not. It’s a challenge and I should give it a go. I applied and moved across shortly after and took the leap – I love it and haven’t looked back!
I think it was what I was always meant to do, and my role has evolved a lot. I joined as a medior consultant and HSO trained me and put me on my first project. It was for a construction company, and I was helping and learning a lot about the industry.
Boot camp at HSO Academy
After extending my experience and portfolio of skills, I moved to my next project in finance and really enjoyed it. This was my path to becoming Senior Finance Consultant.
I have continued expanding my knowledge and last year I had the opportunity to participate in the Solution Architect boot camp at HSO through the HSO Academy. I am now thinking about my next move to a Solution Architect role. As it stands, I am still a senior finance consultant, but this is how I like thinking about my journey…always reimagining my next step!
HSO united kingdom
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Sales & Business Development
Cloud Services Business Development Manager About HSO HSO is a business transformation partner with deep industry expertise and global reach. We help organisations unlock the full value of the Microsoft Cloud by combining Azure, Data, AI, Copilot, Security, and Business Applications to deliver intelligent, scalable digital platforms. Founded in 1987, HSO has more than 2,500 professionals across Europe, North America, and Asia and is a member of Microsoft’s Inner Circle representing the top one percent of partners worldwide. HSO’s market credibility is reinforced by independent analyst recognition. In The Forrester Wave: Microsoft Business Application Services Q1 2026, HSO was recognised as a Strong Performer and positioned among the largest global systems integrators in the market, reflecting our enterprise delivery capability, industry solutions, and deep Microsoft expertise. While this recognition highlights our heritage in transformation programmes, HSO’s strategic focus is centred on intelligent cloud platforms, strong data foundations, and next generation AI. Our innovation roadmap is evolving from Copilot enabled productivity to agentic AI solutions supported by dedicated AI innovation capabilities and joint initiatives with Microsoft. This positions HSO as a partner not only for digital transformation but for building more intelligent, automated, and data driven organisations. Purpose of the Role As a Cloud Services Business Development Manager, you will drive new business growth across HSO’s Microsoft Cloud portfolio. This is a commercially focused role responsible for generating pipeline, winning new logos, expanding existing accounts, and positioning HSO as a strategic cloud and AI partner. You will engage senior stakeholders in value led conversations, identify commercial opportunities across workloads, and shape multi service line propositions that maximise client impact and revenue growth. This role plays a key part in expanding HSO’s presence across Cloud, Data, AI, and platform modernisation. Job Function Commercial strategy and opportunity creation Develop and execute a go to market strategy across HSO’s Cloud, Data, and AI portfolio Identify, qualify, and pursue new business opportunities Build strong commercial relationships with CIOs, CTOs, CDOs, and senior business leaders Create and maintain a robust, high quality pipeline aligned to growth targets Solution portfolio positioning You will position HSO’s standard cloud workloads including: Data and AI Application modernisation Integration Infrastructure and security Custom application development You will align these capabilities to client priorities and business outcomes, ensuring clear commercial value articulation. Multi service line collaboration Collaborate with other sellers across Business Applications and Industry teams to shape multi service line deals Support cross sell opportunities, for example where a client enters via Finance but broader Cloud and Data opportunities exist Work collectively to optimise client budget allocation and maximise HSO’s overall account growth Sales execution Lead complex sales cycles from qualification through to closure Shape compelling commercial proposals and business cases Work closely with architects, industry experts, and delivery teams to ensure credible and competitive solutions Maintain strong pipeline discipline and accurate forecasting Partner with Microsoft on joint pursuits and co sell initiatives Leadership contribution Demonstrate leadership capability with the potential to build and support a cloud sales team over time Provide mentorship and commercial guidance to peers where required Contribute to shaping the future growth model of the Cloud business Market and thought leadership Represent HSO at events and executive forums Contribute to positioning HSO in Cloud, Data, and AI conversations in the market Track emerging technology and commercial trends The Internal Environment for Sellers HSO provides a collaborative and well enabled environment designed to support success in complex, multi workload sales. Access to technology expertise You will work alongside experienced cloud architects, data specialists, AI experts, security professionals, and industry consultants who bring deep capability across Microsoft technologies. Industry led selling Sector focused teams and industry accelerators support value led commercial conversations and help position HSO as a strategic partner. Microsoft alignment Our close relationship with Microsoft provides access to co sell opportunities, product insights, funding programmes, and innovation initiatives aligned to Azure, Copilot, and AI. Proven delivery capability HSO combines strategic consulting with strong delivery credibility supported by accelerators, templates, and AI driven automation that reduce risk and speed time to value. Market credibility Independent analyst recognition and enterprise references reinforce HSO’s reputation as a trusted partner, helping open doors with senior stakeholders. Qualifications Essential Proven success selling cloud, data, AI, or digital transformation services Strong understanding of Microsoft Azure and the Microsoft cloud ecosystem Experience leading complex, multi stakeholder sales cycles Strong commercial acumen and deal structuring capability Experience collaborating across service lines to shape multi workload propositions Ability to engage senior executives and influence strategic decisions Desirable Experience selling Data or AI platform solutions Experience in a leadership or sales management capacity Background working for a Microsoft partner, hyperscaler, or consultancy Experience with consumption based cloud commercial models Relevant Microsoft certifications Personal Qualities Commercially driven and outcome focused Collaborative and comfortable in a matrix sales environment Strategic thinker with strong business acumen Credible communicator at senior executive level Entrepreneurial mindset with the ability to build and scale capability Curious and future focused
Customer Success / Support
About HSO HSO is a Microsoft focused, business transformation partner, with deep industry expertise and global reach. We leverage the full power of the Microsoft Cloud to transform the way in which people work and engage customers, accelerating the impact of cloud transformation and improving overall business performance. By leveraging the power of Dynamics 365, Generative AI, Data, AI, Copilot capabilities and the Microsoft Cloud, HSO helps companies innovate faster, by modernizing business operations, adopting data-driven intelligent automation, delivering real-time insights and connecting the enterprise. Founded in 1987, HSO has more than 2,500 professionals throughout EMEA, the Americas and Asia and is one of the world’s top business solution and implementation partners. We are a member of Microsoft’s elite Inner Circle, representing the Top 1% of partners worldwide. HSO specializes in industry sectors such as Retail, Manufacturing, Professional Services, Financial Services and Public Sector. HSO has been recognized as the global winner of the 2023 Partner of the Year Award for D365 Finance and as a Finalist for D365 Sales and Marketing. In addition, we have been awarded ‘Best Tech Company 2021 to Work For’ and the ‘6th Best Large Company to Work For’ in 2022. At HSO we take pride in being large enough to serve, but small enough to care. Both for our customers and colleagues. We are uniquely positioned to empower you to transform your career, without compromising your life goals and we take pride in investing as much in our people as we do in our clients. Our culture and values support entrepreneurial mindsets and attitudes, where your voice will always be heard. Role Overview Joining our Internal Systems team, you will act as the technical and operational engineer for our UK team and our Global Maintenance Hub. You will manage the "health" of our IT systems, proactively identifying opportunities to consolidate vendors and services. While our Manchester footprint is evolving toward a cloud-hybrid model, you will ensure local business continuity and provide a vital support anchor for our junior team members. We are looking for someone with a drive to continuously improve, and we are happy to support you if you have the core technical experience and the aptitude to grow into these broader responsibilities. Key Responsibilities Global Maintenance & Strategic Optimization Service Consolidation: Proactively identify opportunities to streamline services, consolidate 3rd-party suppliers, and reduce technical debt across the Global IT Framework. Global Collaboration: Participate in the Hub Owner Collaboration Forum to ensure Manchester’s local practices align with (and influence) global standards. Proactive Maintenance: Move beyond reactive fixes to manage systemic health—including rigorous backup management, patch cycles, and lifecycle planning. Mentorship: Act as the technical anchor for the local team, providing "on-the-job" coaching to junior staff during complex troubleshooting. Systems & Infrastructure Ownership Core Infrastructure: Oversee the remaining physical footprint, including firewalls, access points, switches, and virtual servers (VMs). Vendor Management: Act as the primary interface for 3rd-party specialists. You will manage these relationships to ensure project delivery and performance standards are met. Asset Lifecycle: Oversee IT assets, including laptop provisioning, mobile contracts, and hardware warranties, ensuring the inventory is optimized for cost and performance. Scheduled Maintenance: Execute necessary out-of-hours updates (e.g., server patching) to minimize impact. (Note: No formal 24/7 on-call rotation). Compliance, Security & Documentation Security & Incidents: Investigate and resolve security-related incidents in collaboration with the Information Security Manager. Audit Participation: Support ISO/Audit activities by ensuring all managed systems and controls are documented and followed correctly. Technical Documentation: Maintain and update critical environment records, including network diagrams (LAN/WAN/WLAN), IP ranges, and VLAN configurations. Disaster Recovery: Ensure backup and DR protocols are documented, regularly tested, and updated. Required Experience Technical Knowledge Expert-level administration of Active Directory and Microsoft 365 (including SharePoint and Azure AD). Strong grasp of networking fundamentals, such as: TCP/IP, DNS, DHCP, VPN, and Firewall administration. Experience with server virtualization and backup solutions (SAN/NAS). Familiarity with Windows deployment automation and mobile platforms (iOS/Android) is a plus. Skills & Qualities You will have the ability to solve complex problems independently within agreed timeframes. You will be able to apply best practice to align the Maintenance Hub’s activities with wider organizational goals and business growth. You will be able to explain high-level technical concepts to non-technical users and build strong relationships with global stakeholders. Location This is an office-based role with expected attendance in our Manchester office in Sale 2-3 days per week. Total Reward We offer competitive and equal pay which reflects the skills, experience and performance of the individual. Any reward package will be discussed honestly during the interview process. Our people have the opportunity to earn performance-based bonuses or commission, and everyone can benefit from paid holiday, private healthcare, private dental care, life assurance, pension, retail discounts and monthly wellbeing activities. Studies suggest that women tend not to apply for a job if their CV isn’t a perfect fit. Here, talent takes precedence over experience. So if you like the role and think you could be great at it in time, go ahead and apply. HSO is an equal opportunity employer. We will consider for employment any applicant and provide reasonable accommodations for an individual with disabilities - just let us know how we can support you.
Cloud & Infrastructure
About HSO HSO is a leading global provider of enterprise business solutions and a trusted Microsoft Solutions Partner. Founded in 1987, HSO delivers digital transformation through Microsoft Dynamics 365, Power Platform, Azure, and other Microsoft technologies, helping clients achieve sustainable success. We combine deep industry expertise with technological innovation to create long-term value for our clients across sectors such as Retail, Manufacturing, Professional Services, Financial Services, and Local Government. HSO has been voted in the UK’s Top 10 Best Large Companies to Work For for the last three years running and is proud to have been named D365 Finance Microsoft Partner of the Year and finalist for D365 Sales & Marketing. People join and stay at HSO because we care - about adding value to our customers, delivering what we promise, striving to improve ourselves, being inclusive, and having fun. The core values that enable us to work so well together also mean our customers want to work with us. We choose to be different from other Microsoft partners. Caring about our people, customers, and quality of work differentiates us. We always support our people and customers to achieve shared, agreed goals. Role Overview: The Microsoft Power Apps Dveloper (Full Stack) designs and delivers enterprise-grade solutions using the Microsoft Power Platform, combining low-code capabilities with full-stack development and Azure services. The role focuses on building secure, scalable applications by extending Power Platform solutions with custom code, modern front-end technologies, and cloud-native integrations. It requires strong technical judgement, hands-on development expertise, and the ability to influence solution design and engineering standards across Power Platform and Azure-based solutions. Role Responsibilities Design and develop enterprise Power Platform solutions using Power Apps (Canvas & Model-Driven), Power Automate, and Dataverse Build and extend solutions using custom connectors, plugins, PCF controls, and Azure services Develop and maintain integrations with Dynamics 365, Azure services, and third-party systems Apply full-stack development principles including clean architecture, performance optimisation, and security best practices Collaborate with architects, consultants, and delivery teams to translate business requirements into technical solutions Contribute to DevOps pipelines, CI/CD, and ALM processes for Power Platform Support solution governance, environment strategy, and application lifecycle management Required Skills & Experience Strong experience working within Microsoft Power Platform projects in a Pro-code environment. Power Apps (Canvas & Model-Driven) Previous engagements designing and developing Power Apps (Canvas & Model-Drive apps) and Power Automate. Able to create and manage data models using MS Dataverse Full Stack Development experience including .Net / C#, JavaScript / TypeScript, REST APIs Experience extending Power Platform with: Custom connectors Power platform plugins PCF controls Experience with Azure services (Functions, Logic Apps, App Services, Service Bus, etc.) Solid understanding of software engineering principles, not just low-code configuration Experience working in Agile / DevOps environments Desirable Skills React (Commercial Experience) Dynamics 365 Business applications exposure Power Platform governance, environment strategy, and security Azure DevOps or GitHub Actions Automated testing for front-end and APIs Microsoft certifications (Power Platform, Azure, Dynamics 365) Location This is a hybrid role and can be based either from our London, Glasgow or Manchester offices, as well as from home. There may be occasional planned travel, involving overnight stays near our offices and other UK locations for customer / internal meetings, events and training. Total Reward We offer competitive and equal pay which reflects the skills, experience and performance of the individual. Any reward package will be discussed honestly during the interview process. Our people have the opportunity to earn performance-based bonuses or commission, and everyone can benefit from paid holiday, private healthcare, private dental care, life assurance, pension, retail discounts and monthly wellbeing activities.
Cloud & Infrastructure
About HSO HSO is a Microsoft focused, business transformation partner, with deep industry expertise and global reach. We leverage the full power of the Microsoft Cloud to transform the way in which people work and engage customers, accelerating the impact of cloud transformation and improving overall business performance. By leveraging the power of Dynamics 365, Generative AI, Data, AI, Copilot capabilities and the Microsoft Cloud, HSO helps companies innovate faster, by modernizing business operations, adopting data-driven intelligent automation, delivering real-time insights and connecting the enterprise. Founded in 1987, HSO has more than 2,500 professionals throughout EMEA, the Americas and Asia and is one of the world’s top business solution and implementation partners. We are a member of Microsoft’s elite Inner Circle, representing the Top 1% of partners worldwide. HSO UK has grown to more than 300 people and we expect over 100% organic growth in the next 5 years. HSO specializes in industry sectors such as Retail, Manufacturing, Professional Services, Financial Services and Public Sector. HSO has been recognized as the global winner of the 2023 Partner of the Year Award for D365 Finance and as a Finalist for D365 Sales and Marketing. In addition, we have been awarded ‘Best Tech Company 2021 to Work For’ and the ‘6th Best Large Company to Work For’ in 2022. At HSO we take pride in being large enough to serve, but small enough to care. Both for our customers and colleagues. We are uniquely positioned to empower you to transform your career, without compromising your life goals and we take pride in investing as much in our people as we do in our clients. Our culture and values support entrepreneurial mindsets and attitudes, where your voice will always be heard. Why Work for HSO? Joining the HSO team means being an integral part of a dynamic organization that values innovation, collaboration and professional growth. Here are some of the reasons why HSO is a great place to work and build your career: Customer Value: Work for market-leading clients across multiple industries, delivering value-adding solutions and a meaningful difference. Supportive Culture: Enjoy an environment where everyone is encouraged to be heard in a positive and inclusive environment. Flexibility and Wellbeing: We understand that life is complex and if you share what you need, you’ll find we care in return. Commitment to Quality: Be part of a team that truly places quality at the heart of all we do. If you're looking for a rewarding career with opportunities to stretch yourself, make an impact and work with a supportive team, HSO is the place for you! Purpose of the Role & Key Responsibilities This is a genuinely transformative leadership opportunity. Our Data Platform (DP) team is rapidly growing and we’re looking for a someone with the skills, knowledge and experience to achieve this. Our goal is for Data to be a growth engine of our UK business, at the forefront of our ambition as the UK’s services partner of choice, for Enterprise clients wishing to drive, innovate and run their businesses with Microsoft. The market opportunity is huge and this role is key in ensuring HSO takes full advantage of this. There are four major accountabilities: Business Growth – to build on our success to date, by defining and building the market opportunity for Data, then leading key opportunities and winning net new clients, as well as to grow on existing. This role’s primary objective is to grow the HSO UK Data business by at least 40% year on year. P&L Management – to run and operate the profit and loss as best in class, using known best practices and to build on these, as the Service Line grows, to meet / exceed our financial and other targets. Customer Leadership – to work successfully as an Executive Sponsor on key accounts and to coach others to do the same, so that we deliver on our client commitments and win multi-year relationships. Talent Development – to build a high performing Data team and to develop new talent for the future success of HSO. While this is a UK role, there is also an HSO-wide global contribution to the DP Service Line: sharing knowledge, experience and helping others achieve. Overview of Essential Behaviours & Experience Essential Behaviours Team Leadership - wants to lead and be accountable. Takes personal responsibility. Ability to influence others and build followship. Listens to others to find the best outcome. Ambitious - for client success, as well as personal success and for the success Data and the wider HSO team. Strategic - sees the wider picture and makes informed decisions from complex and varied sources. Care - demonstrates care with every interaction. Looks for team success. Embodies Servant Leadership. Tenacious - happy to roll sleeves-up to deliver and drive challenging outcomes over a sustained period. Strives for excellence in oneself and others. Entrepreneurial - ability to work successfully in a fast-paced environment. Comfortable with ambiguity. Essential Experience Led, built and grown a multi-disciplined Data function, preferably with Microsoft technology. Leadership experience in a consulting services environment, with a strong track record of selling, managing and delivering multi-million pound engagements, using resources both onshore and offshore. Building multi-year relationships for Enterprise clients. Managed an annual budget in excess of £10m per annum, including investment, forecasting, revenues, profit and loss. Proven ability to understand and successfully manage risk. Able to identify and resolve issues to deliver challenging growth targets. Deployed and leveraged technology (eg. AI) and new ways of working to improve business performance and take advantage of new market potential. Worked collaboratively in a business with multiple lines of business. Led a geographically dispersed team of at least 8 direct reports and a total team of 20 or more people. Successfully led such a team through periods of significant change and business improvement. Location This is a hybrid role and can be based either from our London, Glasgow or Manchester offices, as well as from home. There will be regular, planned travel, involving overnight stays near our offices and other UK locations for customer / internal meetings, events and training. Occasional planned international travel is expected. Total Reward We offer competitive and equal pay which reflects the skills, experience and performance of the individual. Any reward package will be discussed honestly during the interview process. Our people have the opportunity to earn performance-based bonuses or commission, and everyone can benefit from paid holiday, private healthcare, private dental care, life assurance, pension, retail discounts and monthly wellbeing activities. We set the bar high and won't extend an offer until we're convinced we've found the right candidate. This is why a job may stay open for months or be reposted several times. Studies suggest that women tend not to apply for a job if their CV isn’t a perfect fit. Here, talent takes precedence over experience. So if you like the role and think you could be awesome at it in time, go ahead and apply. HSO is an equal opportunity employer. We will consider for employment any applicant and provide reasonable accommodations for an individual with disabilities - just let us know how we can support you.
"For people thinking about changing their career, I would say go for it! If you don’t, you may regret not making that change. If you do and you don’t enjoy it, you can always go back. If I hadn’t taken the leap, I would have always said: “what if”. It was terrifying but I would have regretted it if I hadn’t done it. I am so glad I did!"



Everybody would make you feel welcome
At HSO the culture is always one of support and you always have a support network right from the start. The project team I first joined was so friendly and helpful. Everybody would make you feel welcome, and we have not lost that collaborative spirit even as we are growing, we still have this friendly family culture, and it is the biggest thing I love about HSO.
Our always evolving value is the best
I also think our always evolving value is the best because as a company and individually we are always looking to better ourselves and to make what we do of higher quality, finding ways to help people in a more effective way and make projects more successful. To me, the always evolving value is the most significant.
I also really like the variation in flexible work and teaming. I am currently working from home on two projects which have limited client office days and are largely remote. On my last project, I was three days per week on-site. This variation keeps it interesting, and my kids love it!
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