Meet Tulasi Sanil

Part of HSO India and involved in various customization and Dynamics 365 F&O projects.

Meet

Tulasi Sanil

Technical Lead | HSO India

"I always remember that every problem ends with a solution. My motto is: Just focus and don’t get stressed."

The favorable reputation of HSO

I have been a part of HSO India for two years. With a total of eight years of professional experience, I began my career as an automation tester. Over time, I developed a keen interest in coding and subsequently became involved in various customization and Dynamics 365 Finance and Operations (F&O) implementation projects.

The favorable reputation of HSO, known for its abundance of opportunities and high-quality projects, motivated me to join the organization. My strong organizational skills and a great deal of patience drive me every day. I prefer to focus on one task at a time and see it through to completion.

Instrumental for change

It's a rewarding experience to be a part of a team that fosters positivity, mutual support, and continuous learning. The motivation derived from the appreciation we receive for our dedication and hard work is truly inspiring. Collaborating with other teams and working with skilled individuals has been instrumental in enhancing my knowledge.

hso india

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IN Bengaluru

Consulting & Advisory

HSO IND | Managed Services | Senior / Lead Technical Consultant – Microsoft Dynamics 365 Finance & Operations

Job Title : Senior / Lead Technical Consultant – Microsoft Dynamics 365 Finance & Operations (X++ Developer)Experience : 6 – 10 YearsLocation/Work mode : India/RemoteEmployment Type : Full-timeJob Summary We are looking for an experienced Senior / Lead Technical Consultant – Microsoft Dynamics 365 Finance & Operations (X++) to join our Managed Services team. The role involves 70% hands-on development and 30% production support, focusing on delivering high-quality customizations, enhancements, integrations, and ongoing support for enterprise D365 FO environments.The ideal candidate will have strong X++ development expertise, deep understanding of D365 FO architecture, and proven experience working in support-driven, SLA-based environments. Key Responsibilities Development (70%) Design, develop, and maintain custom solutions in D365 Finance & Operations using X++. Develop and customize Forms, Tables, Classes, Reports (SSRS), and Workflows. Implement extensions-based customizations following Microsoft best practices. Develop and maintain integrations using OData, REST APIs, Data Entities, and Azure services. Perform code reviews, enforce coding standards, and mentor junior developers. Collaborate with functional consultants to translate business requirements into technical designs. Handle performance tuning, debugging, and optimization of D365 FO solutions. Participate in deployments, upgrades, and hotfixes across environments. Support / Managed Services (30%) Provide L2/L3 application support for D365 FO in production environments. Analyze and resolve incidents, service requests, and defects within defined SLAs. Perform root cause analysis (RCA) and implement permanent fixes. Support monthly releases, patches, and platform updates. Proactively identify opportunities for system improvements and automation. Coordinate with Microsoft support and internal stakeholders when required. Maintain proper documentation for fixes, enhancements, and known issues. Required Skills & Qualifications Technical Skills 6–10 years of hands-on experience in Microsoft Dynamics 365 Finance & Operations / AX. Strong expertise in X++ development. Solid experience with D365 FO extensions framework. Experience developing SSRS reports and Data Entities. Strong understanding of D365 FO security framework. Experience with integrations using OData, REST, Azure Logic Apps, Azure Functions, or similar. Knowledge of DevOps (Azure DevOps) for code management and CI/CD. Experience with performance optimization and debugging in D365 FO. Exposure to LCS (Lifecycle Services) and environment management. Functional & Support Skills Understanding of key D365 FO modules (Finance, SCM, or related areas). Experience working in Managed Services / AMS / Support projects. Familiarity with ITIL processes (Incident, Problem, Change Management). Ability to work in SLA-driven environments. Leadership & Soft Skills Ability to work independently in a remote setup. Strong analytical and problem-solving skills. Excellent communication skills with technical and non-technical stakeholders. Experience mentoring junior developers and guiding technical teams. Proactive, customer-focused, and quality-driven mindset. Good to Have Microsoft Dynamics 365 FO technical certifications. Experience with multi-geo or global implementations. Knowledge of Power Platform (Power Automate, Power Apps). Exposure to upgrade projects from AX to D365 FO. Why Join Us? Opportunity to work on global enterprise D365 FO environments. Remote-first work culture. Challenging role combining development and real-time production support. Growth opportunities into Technical Lead / Solution Architect roles.

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IN Bengaluru

ERP & CRM (e.g. D365 F&O, D365CE)

HSO India - Bid Manager – Offshore / Global Bid Support

Role Purpose & Context HSO India plays a critical role as a global offshore bid support hub, partnering with regional sales teams across ANZ, EMEA, UK, and other markets. The Bid Manager – Offshore / Global Bid Support will act as a central pursuit lead from India, supporting high-value, complex global bids by driving structured qualification, governance, content orchestration, and submission excellence. This role is not a quota-carrying sales position. Instead, it focuses on enabling regional sales teams by bringing rigor, consistency, speed, and quality to the bid lifecycle, ensuring proposals are compliant, compelling, and aligned with HSO’s delivery and commercial standards. Key Responsibilities Global Bid Qualification & Governance Support and facilitate structured bid qualification (capture plans, stakeholder maps, risk/fit assessments) in collaboration with regional sales and engagement teams. Drive go/no-go preparation by coordinating inputs, analysing risks, and ensuring data-backed recommendations for leadership decisions. Manage bid governance checkpoints, approvals, and documentation to ensure auditability and adherence to HSO policies. Ensure all bids comply with client RFP instructions, regional procurement requirements, and internal quality standards (ISO-aligned where applicable). Offshore Bid Management & Delivery Support Own the end-to-end offshore coordination of global bids from opportunity handover through final submission. Act as the single point of contact from India for bid execution, ensuring clarity, timelines, and accountability. Build and manage virtual, cross-geography pursuit teams including regional sales, presales, solution architects, delivery leaders, finance, and legal. Develop detailed bid plans, schedules, review calendars, and compliance matrices to manage parallel workstreams across time zones. Content Orchestration & Proposal Development Coordinate creation and integration of proposal content including executive summaries, solution descriptions, delivery models, commercial responses, and CVs. Ensure proposal messaging aligns with agreed win themes, value propositions, and regional client expectations. Manage storyboarding sessions, content reviews, and red/blue team feedback cycles in collaboration with regional stakeholders. Ensure consistency of language, structure, and branding across all bid artefacts. Competitive & Commercial Support Support competitive analysis by consolidating intelligence on competitors, pricing cues, differentiators, and past bid learnings. Assist regional teams with proposal positioning while ensuring deliverability from an offshore and global delivery perspective. Partner with finance and legal teams to coordinate commercial inputs, assumptions, and risk clarifications. Process Standardisation & Knowledge Management Implement and continuously improve standard offshore bid processes, templates, and playbooks. Maintain and curate a global bid content library (case studies, credentials, CVs, reusable responses). Track bid KPIs such as submission timeliness, compliance scores, rework reduction, and win/loss insights. Capture lessons learned and feed continuous improvement back into global bid practices. Stakeholder & Global Collaboration Act as a trusted offshore partner to regional sales leaders, ensuring transparency on progress, risks, and dependencies. Provide regular status updates, dashboards, and risk flags to global and regional stakeholders. Ensure cultural sensitivity and regional alignment while supporting multiple geographies from India. Skills, Experience & Qualifications 6–8 years of experience in bid management, proposal management, or pursuit support within IT services, consulting, or professional services. Strong experience supporting global or regional bids from an offshore/India delivery model. Hands-on expertise in RFP/RFQ response management, compliance tracking, and multi-stakeholder coordination. Proven ability to manage tight deadlines across multiple time zones. Excellent written English skills with strong attention to detail and structured thinking. Strong stakeholder management skills, with confidence engaging senior global leaders. Proficiency with Microsoft 365 (Word, PowerPoint, Excel), SharePoint, Teams, and CRM tools such as Dynamics 365. Desirable: - APMP / Shipley or equivalent bid management certification. - Experience supporting ANZ, UK, EMEA, or Public Sector bids. - Exposure to ISO-aligned quality or governance frameworks. Core Competencies (Aligned to HSO Values) Collaborative: Works effectively across global sales, delivery, and offshore teams. Quality & Discipline: Brings structure, rigor, and governance to complex bid environments. Growth Mindset: Continuously improves bid quality, tools, and offshore operating models. Value Driven: Enables regional teams to focus on winning while ensuring proposals are realistic and deliverable. Accountable: Takes ownership of offshore bid execution and outcomes. HSO is an equal opportunity employer committed to building an inclusive and diverse workplace.

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IN Bengaluru

ERP & CRM (e.g. D365 F&O, D365CE)

HSO Ind MS Dynamics 365 F&O Data Migration Sr Consultant (5-7yrs)

HSO GS - MS Dynamics 365 F&O - Data Migration Job Title: D365 F&O Technical & Data Migration (Technical Consultant) Experience Required: 5 to 7 years Work Mode: Remote Location: India (Remote) Job Type: Full-Time Job Summary: We are seeking an experienced and highly skilled D365 F&O Technical & Data Migration Technical Consultant to join our team. The ideal candidate will be responsible for leading data migration strategies, overseeing technical implementation of Microsoft Dynamics 365 Finance & Operations (F&O) solutions, and guiding technical teams across global projects. This is a fully remote role for individuals with deep expertise in D365, AX, and data transformation using Microsoft technologies. Key Responsibilities: Lead the end-to-end data migration process for D365 F&O implementations, ensuring high-quality delivery across multiple modules. Design and implement data migration strategies involving legacy systems, staging databases, and D365 F&O data entities. Collaborate with functional consultants, developers, and stakeholders to ensure successful execution of ERP data migration activities. Develop custom SSIS packages, stored procedures, and scripts to support complex data transformations. Build, lead, and mentor a technical team focused on D365 migrations and integrations. Drive technical design discussions, provide architectural guidance, and recommend best practices. Ensure adherence to data quality standards, compliance, and security protocols during migration. Document technical solutions, data mappings, and transformation rules. Requirements 5 to 7 years of IT experience, with a strong focus on D365 Finance & Operations (F&O) and AX (2009/2012). Proven expertise in data migration tools and methodologies, especially in large-scale global ERP implementations. Hands-on experience with Microsoft SSIS, SQL Server, Power BI, and MSBI suite (SSRS, SSAS). Experience with .NET technologies (C#, VB.NET), Azure, and integration tools like BizTalk is a plus. Strong analytical and problem-solving skills with attention to performance and optimization. Ability to lead cross-functional teams in a virtual/remote setup. Excellent communication, client handling, and documentation skills. Benefits : Health Insurance Food Coupons Gym and Telephone/Internet bill Reimbursement PF NPS (Optional) HSO Perks Great Work Culture

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"If you have a desire to acquire new skills, expose yourself to diverse ideas, and grow as a professional, then HSO is the ideal place for you.”

Tulasi Sanil Technical Lead | HSO India

Numerous chances to take the initiative

HSO provided me with the opportunity to work on a data migration project, which was a departure from my previous tasks and significantly improved my skills in SQL and functional areas. When I joined, the Data Migration India team was in its infancy, and it presented a great opportunity for us to prove our capabilities.

We had to engage in discussions, learn the processes, and undertake work that offered a unique experience. Today, the Data Migration team has grown and plays a crucial role in ensuring the accurate migration of client data. I've had numerous chances to take the initiative and share my ideas and opinions.

all Vacancies at hso

Collaborating with other teams

I am eagerly looking forward to making the most of professional opportunities to learn and grow, contribute to the company's expansion, and instigate positive changes. I firmly believe in the importance of continuous learning at every stage of my career and leveraging the opportunities available to refine my skills.

Collaborating with other teams and skilled individuals remains an invaluable source of knowledge. If you have a desire to acquire new skills, expose yourself to diverse ideas, and grow as a professional, then HSO is the ideal place for you.

why work at hso?

The favorable reputation of HSO

Instrumental for change

Related job opportunities

HSO IND | Managed Services | Senior / Lead Technical Consultant – Microsoft Dynamics 365 Finance & Operations

HSO India - Bid Manager – Offshore / Global Bid Support

HSO Ind MS Dynamics 365 F&O Data Migration Sr Consultant (5-7yrs)

Numerous chances to take the initiative

Collaborating with other teams

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