Meet Shirish Dattapuram

Part of HSO India, but integral part of the team in The Netherlands.

Meet

Shirish Dattapuram

Sr. Functional Consultant | HSO India

"It's highly satisfying to collaborate with colleagues who possess a high level of consulting expertise and maturity."

Strong emphasis on consultancy

I joined HSO in 2021, marking my third engagement with a Microsoft partner company over the past decade. As a functional consultant, I was drawn to HSO primarily for the opportunity to gain exposure to a diverse range of customer portfolios.

Another compelling factor that led me to choose HSO was their strong emphasis on consultancy within the realm of Microsoft products, especially Dynamics 365. HSO is 100% dedicated to Microsoft technology, with practices that offer our clients a complete set of Microsoft cloud solutions from a single global partner.

Integral part of the Dutch team

Since joining, I have been an integral part of the team in The Netherlands. My Dutch colleagues have graciously welcomed me into their fold, facilitating a seamless integration into the NL team.

Throughout my tenure, I have been actively involved in both implementation and support projects. In my 10-year career as a business consultant, HSO has proven to be a very rewarding organization.

hso india

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Job Title: M365 Lead Developer Department: Cloud Transformation Location: India Work Type: Hybrid / Remote About HSO Founded in 1989, HSO specializes in implementing, integrating, optimizing, and maintaining enterprise solutions based on Microsoft Dynamics 365, Power Platform, and Microsoft 365. As a leading Microsoft Partner, HSO is part of the Microsoft Dynamics Inner Circle, an exclusive group representing the top 1% of Microsoft partners worldwide. With successful implementations across global enterprises, HSO enables digital transformation through innovation, collaboration, and deep Microsoft expertise. About the Role The M365 Lead Developer will be responsible for designing, developing, and implementing Microsoft 365 solutions to support enterprise collaboration, communication, and productivity. This role requires hands-on expertise in SharePoint Online, Teams, Power Platform, and Microsoft Graph API, along with experience in integrating and automating business processes across the M365 ecosystem. The individual will also mentor developers and collaborate with solution architects to deliver scalable, secure, and high-performing solutions. Mandatory skills: Expertise in Identity, and Access Management (On-Premises AD and Entra ID) 8–12 years of experience in Microsoft 365 development and administration. Experience in OneDrive Migration and Migration Development (on-premises to cloud). Strong understanding of Entra ID Services (Conditional Access Policies, PIM, Application Registration, SSO) Proficiency in Microsoft 365 services, including O365, Exchange, Teams, OneDrive. Experience with Endpoint Management (Intune, AutoPilot, Other MDM (Mobile Device Management) SCCM. Hands-on expertise in M365 Security and Compliance (M365 Defender, Purview - DLP, Auditing, Sensitivity Labels). Qualifications • Bachelor’s degree in computer science, Information Technology, or a related field. • Microsoft certifications such as MS-600, PL-400, or MS-700 are highly desirable. Why Join HSO India? Global Collaboration, Local Impact Work with HSO’s international teams and enterprise clients, contributing to large-scale digital transformation initiatives. Continuous Learning & Career Growth.Access to HSO Academy and Microsoft certification programs that accelerate professional development. Collaborative Culture.Join a team-oriented, supportive work environment that values innovation and teamwork. Rewarding & Flexible Work Environment.Enjoy competitive compensation, flexible working models, and performance-based rewards.

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HSO IND | Managed Services | Senior / Lead Technical Consultant – Microsoft Dynamics 365 Finance & Operations

Job Title : Senior / Lead Technical Consultant – Microsoft Dynamics 365 Finance & Operations (X++ Developer)Experience : 6 – 10 YearsLocation/Work mode : India/RemoteEmployment Type : Full-timeJob Summary We are looking for an experienced Senior / Lead Technical Consultant – Microsoft Dynamics 365 Finance & Operations (X++) to join our Managed Services team. The role involves 70% hands-on development and 30% production support, focusing on delivering high-quality customizations, enhancements, integrations, and ongoing support for enterprise D365 FO environments.The ideal candidate will have strong X++ development expertise, deep understanding of D365 FO architecture, and proven experience working in support-driven, SLA-based environments. Key Responsibilities Development (70%) Design, develop, and maintain custom solutions in D365 Finance & Operations using X++. Develop and customize Forms, Tables, Classes, Reports (SSRS), and Workflows. Implement extensions-based customizations following Microsoft best practices. Develop and maintain integrations using OData, REST APIs, Data Entities, and Azure services. Perform code reviews, enforce coding standards, and mentor junior developers. Collaborate with functional consultants to translate business requirements into technical designs. Handle performance tuning, debugging, and optimization of D365 FO solutions. Participate in deployments, upgrades, and hotfixes across environments. Support / Managed Services (30%) Provide L2/L3 application support for D365 FO in production environments. Analyze and resolve incidents, service requests, and defects within defined SLAs. Perform root cause analysis (RCA) and implement permanent fixes. Support monthly releases, patches, and platform updates. Proactively identify opportunities for system improvements and automation. Coordinate with Microsoft support and internal stakeholders when required. Maintain proper documentation for fixes, enhancements, and known issues. Required Skills & Qualifications Technical Skills 6–10 years of hands-on experience in Microsoft Dynamics 365 Finance & Operations / AX. Strong expertise in X++ development. Solid experience with D365 FO extensions framework. Experience developing SSRS reports and Data Entities. Strong understanding of D365 FO security framework. Experience with integrations using OData, REST, Azure Logic Apps, Azure Functions, or similar. Knowledge of DevOps (Azure DevOps) for code management and CI/CD. Experience with performance optimization and debugging in D365 FO. Exposure to LCS (Lifecycle Services) and environment management. Functional & Support Skills Understanding of key D365 FO modules (Finance, SCM, or related areas). Experience working in Managed Services / AMS / Support projects. Familiarity with ITIL processes (Incident, Problem, Change Management). Ability to work in SLA-driven environments. Leadership & Soft Skills Ability to work independently in a remote setup. Strong analytical and problem-solving skills. Excellent communication skills with technical and non-technical stakeholders. Experience mentoring junior developers and guiding technical teams. Proactive, customer-focused, and quality-driven mindset. Good to Have Microsoft Dynamics 365 FO technical certifications. Experience with multi-geo or global implementations. Knowledge of Power Platform (Power Automate, Power Apps). Exposure to upgrade projects from AX to D365 FO. Why Join Us? Opportunity to work on global enterprise D365 FO environments. Remote-first work culture. Challenging role combining development and real-time production support. Growth opportunities into Technical Lead / Solution Architect roles.

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Company Description HSO is a global business solutions and implementation partner helping organisations accelerate the impact of digital transformation. With dedicated Microsoft practices across more than 33 offices worldwide, HSO is recognised as a trusted advisor—large enough to serve, yet small enough to care. HSO International specialises in global implementations, while HSO Global Managed Services delivers worldwide support and maintenance focused on proactive, high-quality services for international enterprises. Role Description This is a full-time role based in India, providing offshore operational support to the onshore sales teams as part of HSO’s Microsoft partnership. The position is responsible for bid management, sales operations, documentation, reporting, and coordination activities, ensuring smooth operational support and consistent, high-quality customer-facing materials. Responsibilities Bid Management & Operational Support Manage the complete bid lifecycle from offshore, including proposal preparation, formatting, coordination, and timely submission. Produce high-quality customer-facing documents such as proposals, presentations, and sales materials. Ensure strong communication with onshore teams and customers, with excellent English skills for written and verbal interaction. Coordinate with onshore teams to ensure smooth handover of opportunities and documentation. Administrative Support Schedule client meetings, internal reviews, product demos, and workshops. Prepare and organise contractual documentation including NDAs, agreements, and compliance-related materials. Maintain shared repositories and ensure all sales assets are updated and well structured. Reporting & Analytics Prepare sales performance reports, dashboards, and trackers. Analyse revenue trends, opportunity movement, and utilisation patterns. Support leadership with periodic business review inputs and data insights. Required Skills & Competencies Strong spoken and written English skills suitable for customer-facing documentation and communication. Proven experience in bid management, proposal writing, or sales operations. Highly proactive with strong planning, coordination, and time-management abilities. Proficiency in Excel, PowerPoint, Word, and other Microsoft Office tools. Analytical mindset with experience in reporting, forecasting, and data accuracy management. Ability to work independently while maintaining regular engagement with onshore stakeholders. Qualifications Bachelor’s degree in Business Administration, Operations, or a related discipline. 5–8 years of experience in sales support, bid management, presales coordination, or similar operational roles. Familiarity with Microsoft technologies (Dynamics 365, Microsoft 365, Azure) is an added advantage.

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"It is truly fulfilling to collaborate with colleagues who not only excel in consultancy expertise but also exhibit a remarkable level of professional maturity.”

Shirish Dattapuram Sr. Functional Consultant | HSO India

Familial culture

Working with the Managed Services team has enabled me to collaborate with clients spanning various industries. The satisfaction of delivering Microsoft business solutions, resolving intricate issues, and learning from the experienced Dutch colleagues inspires me on a daily basis.

What I find particularly endearing about our team is the familial culture that fosters mutual support and camaraderie.

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Refining our skillsets

One of the standout aspects of working at HSO is the abundance of resources available for refining my skillset. The company's unwavering focus on upskilling, especially for consultants, ensures our continued relevance in the market. Regular training on product updates and enhancements keeps us up-to-date with the latest developments.

Looking ahead, I am eager to expand my work with an increasing number of clients, not only to contribute value but also to further refine my skillset.

why work at hso?

Strong emphasis on consultancy

Integral part of the Dutch team

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Familial culture

Refining our skillsets

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