HSO Canada
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Meet performance-driven Paula
From Graduate to Manager of the Architecture Team.

"I am performance-driven, always learning, and growing as I progress in my career, and I am now at a stage where I want to do more."
I feel recognized in the business
I graduated in 2005 and started working in 2016 as a CRM consultant and Software Developer with CRM Dynamics (acquired by HSO in 2021) and soon got promoted to Senior Engineer.
Although my time in HSO is under a year we haven’t had to dramatically change the way we work because our standards and values were already very aligned, and it has just been an expansion of that. We share the same culture, values, and sentiment about diversity and collaboration, and I feel recognized in the business.
An opportunity to advance in my profession
I lead a team of four and people tell me that I have great leadership skills, but personally, I just think it is natural to put yourself forward and use your initiative. It is an honor to be recognized for that.
Since my colleagues and seniors believe in me and see this potential in me, then it is an opportunity to advance in my profession and contribute even more to the company. I am new to team management, and I am looking forward to improving in that area which is a big drive for me.
HSO Canada
Related job opportunities
Marketing & Communications
Description At HSO, we’re looking for a Global Performance Marketing Manager to drive growth through paid digital campaigns across multiple channels worldwide. This is a hands-on role for someone with solid experience running and optimizing campaigns across search, social, display, and newer platforms. The ideal candidate will be comfortable building and managing multiple campaigns, analyzing data, and making smart recommendations to improve ROI, pipeline, and customer acquisition. Strong knowledge of PPC, paid social, and conversion optimization is essential. Key Responsibilities: Develop and execute paid media strategies to drive lead generation, pipeline creation, brand awareness, and customer acquisition. Plan, execute, and develop paid media campaigns across platforms such as Google Ads, Microsoft Ads, Meta (Facebook & Instagram), LinkedIn, YouTube, and other programmatic tools. Manage and run multiple campaigns simultaneously across different markets for regionally disperse teams. Optimize campaigns through A/B testing, bid adjustments, audience segmentation, and ad copy enhancements. Monitor and report on key metrics such as ROAS, CTR, CPC, CPA, pipeline contribution, and revenue impact. Conduct market, keyword, and audience research to identify new growth opportunities and improve targeting strategies. Collaborate with creative, brand, demand generation and local marketing teams, to align performance marketing with wider campaigns and messaging. Manage budgets and allocate spend efficiently to maximize ROI. Provide detailed campaign reports, insights, and recommendations to stakeholders. Stay up to date with the latest paid media trends, platform updates, competitor activity and industry best practices. Requirements 5+ years’ experience managing multi-channel paid campaigns at scale (global or multi-market experience strongly preferred). Proven track record of driving measurable business results (pipeline, revenue, ROAS, ROI, etc.) through paid media. Hands-on proficiency in Google Ads, YouTube Ads, Meta Business Suite, LinkedIn Campaign Manager, and other programmatic platforms. Knowledge of SEO principles and how they integrate with paid media strategies . Experience working with multiple clients and campaigns simultaneously. Experience managing large campaigns in multiple international markets. Strong analytical skills and experience working with data to drive decisions and interpret insights. Knowledge of audience targeting, retargeting strategies, and lookalike audiences. Experience with CRO, landing page optimization, and working with web/UX teams. Benefits Growth & Development We offer professional freedom, flexibility, and a clear path for career development. Collaborative Culture Join a supportive, open environment where colleagues are always ready to help. Career Opportunities We recognize your talents and ambitions, and we’ll help you grow into your next role. Attractive Compensation Enjoy a competitive salary, laptop, mobile phone, flexible incentive plan, and a modern, collaborative space. Ready to Apply? If you’re excited about this opportunity and want to make an impact in a global marketing team, we’d love to hear from you. Apply now—your first interview could be just around the corner!
ERP & CRM (e.g. D365 F&O, D365CE)
Description At HSO, we’re looking for a Product Manager to join HSO Studio - our global product development team. HSO Studio is where ideas become impact: a collaborative, forward-thinking environment where we design and build cutting-edge Microsoft-based solutions that drive business transformation for customers worldwide. As part of this dynamic team, you’ll have the opportunity to solve complex problems creatively, shape industry-leading products, and work with an exceptionally talented global group of engineers, designers, and product experts. In this role, you will help define and deliver the vision, strategy, and roadmap for a portfolio of global products. You will work closely with a Senior Product Manager, who provides strategic oversight across our Professional Services CRM and Power Platform/CE product suite. This position offers a strong growth trajectory, with the potential to step into a product leadership role in the future. As a Product Manager, you’ll collaborate with industry leaders, product marketing, business development teams, Microsoft, and key strategic customers to deliver solutions that drive measurable business impact. You will also help elevate the maturity of our product development organization by applying your experience in effective product management practices, engineering methodologies, and modern ways of working. Key Responsibilities Market & Customer Insights Partner with industry leaders, business development, marketing, and Microsoft to shape go-to-market strategies. Gather feedback from customers and internal teams to identify customer needs and to validate early designs. Use data-driven insights to inform product decisions and strategy. Product Strategy & Roadmap Define and communicate a clear product vision aligned with customer needs and business goals. Build and prioritize the product roadmap collaboratively with stakeholders. Recommend innovative ideas based on market validity, customer value, and technical feasibility. Work with Product Marketing and Support to create collateral for education, sales enablement, and adoption. Identify and define new product features and functionalities that solve customer problems. Strategic Direction for Development Translate roadmap priorities into actionable requirements and user stories for the Product Architect and developers. Ensure the product development team is focused on designing, building, testing and releasing against strategically prioritized product roadmap. Track progress, manage backlog prioritization, and address issues to ensure successful releases. Deliver Business Value Monitor pipeline and financial performance, adjusting strategy as needed. Drive profitability and growth for assigned products globally. Prepare business cases for continued investment and resource planning. Requirements Bachelor’s degree or equivalent. 3+ years’ experience working in cross-functional, globally distributed product development teams and/or engineering teams. Experience with CRM product development - preferably Dynamics 365 Customer Engagement. Familiarity with Microsoft technology stack (Azure, Dynamics 365, Power Platform). Proven ability to collaborate with engineers, business leaders, and customers. Experience in customer-facing roles with a focus on problem-solving and innovation. Strong understanding of modern product discovery and delivery techniques; proficiency in DevOps tools. Experience in professional services industries. Strategic thinker with strong business acumen and data-driven decision-making skills. Demonstrated ability to manage budgets and drive revenue growth. Willingness to travel occasionally across global regions (North America, Europe, and India). Benefits Competitive salary and benefits package. Opportunity to lead product development at the forefront of Microsoft innovation, building cutting-edge tech products that drive business transformation. Opportunity to work with a talented and dynamic global team. Professional growth and development opportunities.#LI-MH1
Consulting & Advisory
"I am so happy knowing that I will be with HSO over the coming years and part of its growth."



There is much we have been absorbed into and I am really looking forward to it all.
I graduated in 2005 and started working in 2016 as a CRM consultant and Software Developer with CRM Dynamics (acquired by HSO in 2021) and soon got promoted to Senior Engineer.
I really enjoy the flexibility of work
I am performance-driven, always learning, and growing as I progress in my career, and I am now at a stage where I want to do more. I intend to further acquire certifications, particularly in Azure. I believe that in any profession we all have room to thrive and discover new things, especially in this industry where technology is always evolving.
I work from the Philippines with the Canadian office, and I really enjoy the flexibility of work. I have school and errand runs during the day, put in some work in between, and then cross over with the Canadian team by end of the day.
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