HSO International
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With a passion to help people grow, Georgiana Stuparu builds future leaders at HSO International
Meet Georgiana Stuparu!

“I enjoy working in an environment where we are encouraged to collaborate, learn, and take the initiative. It has changed me on both professional and personal level.”
Meet Georgiana
If you have seen (or googled) the breathtaking beauty of the Romanian countryside, you might wonder why Georgiana ever left. After all, she succeeded in building a good life for herself in Bucharest, pivoting from finance into consulting and overseeing the implementation of Microsoft-based Enterprise Resource Management projects. But Georgiana was drawn by the challenge of tackling more complex projects, in an environment where she could connect with people of different cultures.
However, this is not your run-of-the-mill story of someone looking for better opportunities abroad. Georgiana doesn’t just have inner drive, but an aura and gravitational pull that draws the best out of those around her. Georgiana’s natural people skills and ambition have propelled her to become a Lead Consultant and Dynamics 365 Team Lead at HSO International. In this dual-hatted role, she takes point on implementing projects for customers worldwide, while internally providing support and guidance to her team, whether that’s a junior member or an experienced consultant.
We sat down with Georgiana, in what felt less like an interview and more like a chat with a friend, to hear her story and take advice for those looking for a challenging but rewarding career.
Joining the HSO Family
Georgiana will tell you that she landed in HSO out of pure coincidence, but we don’t buy that for a second. She is the epitome of a connector: A business-savvy strategist who can swiftly deliver not just for her clients, but for her entire team.
“I was on maternity leave when I had the first chat with a manager, and I realized HSO is a place where people matter,” Georgiana said. “Throughout the interview process I met people from different cultural backgrounds, but more importantly, it was clear that they share strong values and a commitment to each other.”
Over the years, Georgiana has worked on a multitude of projects around the world. She thrives on forging a strong connection with clients and striving to understand their business processes as if they were her own. “I love working together to provide a reliable system, optimize results and find solutions to problems,” she shared. “It is pure joy when we go live and see the results of our work.”
One of Georgiana’s projects went live recently, and she spoke with pride about how its success in launching with no major system issues was due to a great common effort. “It was a complex project, with multiple integrations and a large team,” she said. “And yet, everyone was aware of their responsibility to keep the project moving forward.” It’s precisely this commitment to teamwork and accountability that she credits as the keystone of HSO’s world-class business solutions.
Georgiana still gets to do rewarding work directly with clients, but in her newest role she has stepped up to lead the teams that make it all possible.
HSO International
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Customer Success / Support
As a Managed Services Service Delivery Manager you can expect to… Serve as the primary delivery interface and trusted point of contact for assigned Managed Services clients across Dynamics 365 Finance & Operations and Customer Engagement environments Own the end-to-end managed services lifecycle for client environments, including support coordination, enhancement planning, optimization initiatives, and continuous improvement activities Develop strong working relationships with clients and internal consulting teams to maintain delivery alignment, visibility into priorities, and long-term solution health Coordinate delivery across multiple concurrent engagements, balancing competing priorities while maintaining consistent service quality and responsiveness Partner with Account Management and Customer Care leadership to support renewals, account stability, and identification of opportunities to expand managed services support Translate client priorities into coordinated consulting activity across functional and technical workstreams Maintain visibility into engagement risks, timelines, support trends, and enhancement opportunities while proactively communicating status and recommendations Collaborate with consulting teams to ensure support requests and enhancement initiatives are progressing effectively and aligned to client expectations Support transitions from implementation to Managed Services and help establish durable delivery rhythms for long-term client success Maintain delivery tracking across internal systems including resource coordination, financial visibility, billing readiness, and service performance indicators Contribute to the evolution of Managed Services delivery standards, documentation practices, and operational maturity across the practice You’re great at… Managing multiple client environments simultaneously while maintaining strong organization, responsiveness, and delivery continuity Building trusted client relationships through proactive communication and follow-through Translating business priorities into actionable support and enhancement plans Identifying opportunities to improve delivery structure, service experience, and solution adoption over time Operating with a high degree of ownership and initiative in environments where priorities evolve across accounts and teams Building alignment across consulting resources and stakeholders to move delivery forward Navigating ambiguity while maintaining momentum and visibility for clients and internal teams Balancing competing priorities across engagements without relying on heavily structured delivery schedules Learning new solution areas quickly and developing working familiarity across Dynamics 365 platform capabilities Promoting collaboration across functional, technical, and account leadership teams to support long-term client success Sound interesting? If so, you'll need... 5+ years supporting or leading Dynamics 365 Managed Services engagements across Finance & Operations, Customer Engagement, or both Experience serving as the primary delivery interface for enterprise or mid-market Microsoft platform clients Working knowledge of managed services delivery models including support governance, backlog coordination, enhancement planning, and service review rhythms Experience coordinating consulting activity across distributed delivery teams Comfort operating in client-facing roles that require independent prioritization and ownership across multiple concurrent engagements Ability to maintain delivery visibility without reliance on fully structured project-based schedules Experience partnering with Account Management to support renewals and account stability Working familiarity with Azure, Dynamics 365, and the broader Microsoft Business Applications ecosystem Strong communication skills with the ability to engage effectively across business and technical stakeholders Bachelor’s degree in Information Systems, Business, or related discipline preferred Microsoft certifications within Dynamics 365 or Power Platform are a plus
Human Resources & Talent
At HSO, our people are at the center of everything we do. As our Payroll and Benefits Manager, you’ll play a critical role in ensuring our employees are supported through accurate payroll, strong benefits administration, and compliant, scalable processes that support a growing professional services organization. This role partners closely with HR, Finance, and Total Rewards leadership and helps deliver a reliable, high-quality employee experience across payroll, reimbursements, and benefits operations. As a Payroll and Benefits Manager, you will… Oversee end-to-end payroll processing for a multi-state, remote workforce of 400+ employees Ensure compliance with federal, state, and local payroll tax regulations across jurisdictions Partner with HR and Finance to reconcile payroll accounts and resolve discrepancies Support FLSA classification audits and maintain accurate payroll system updates Manage expense reimbursement processing, audits, and policy compliance tracking Maintain documentation supporting audits and regulatory requirements Administer day-to-day benefits operations including enrollments, changes, and terminations Serve as a primary employee contact for benefits eligibility, elections, and routine questions Support ACA reporting, retirement plan deductions, and annual 401(k) audit preparation Coordinate with carriers and third-party administrators to resolve eligibility and file issues Deliver benefits orientation sessions for new hires Contribute to HR process improvement initiatives that enhance employee experience and operational efficiency You’re great at… Owning payroll processing in a multi-state environment with accuracy and confidence Working deeply inside BambooHR as a system of record—not just running payroll, but troubleshooting, auditing, and improving workflows Investigating payroll or benefits discrepancies and driving issues through resolution Navigating ambiguity when information is incomplete and determining next steps independently Supporting employees through complex claims or eligibility questions with care and clarity Explaining payroll and benefits topics clearly to employees, HR partners, and leadership Staying calm and structured under pressure, especially during reconciliation or reporting spikes Performing detailed payroll variance analysis and identifying root causes quickly Managing competing priorities while maintaining strong documentation discipline Communicating clearly in writing and cross-functionally with Finance and HR stakeholders Success in this role means you... Take ownership of payroll questions and follow them through to resolution Investigate anomalies confidently instead of escalating prematurely Communicate clearly and calmly with stakeholders during sensitive payroll situations Support employees with professionalism and compassion when navigating benefits issues Bring structure and clarity when processes are evolving or incomplete Operate as a trusted partner to HR and Finance leadership Sound like you? If so, you'll have… 5+ years of payroll and benefits administration experience Demonstrated experience processing payroll for multi-state U.S. organizations Strong hands-on experience working in BambooHR Experience investigating payroll discrepancies, benefits claims issues, or reconciliation variances Strong knowledge of payroll tax compliance and regulatory reporting requirements Experience supporting compliance across ACA, ERISA, HIPAA, and COBRA Experience preparing documentation for 401(k) audits Experience partnering cross-functionally with HR and Finance A bachelor’s degree in HR, Accounting, Business Administration, or a related field (or equivalent experience) Bonus points if you have… Certified Payroll Professional (CPP) CEBS, PHR, SPHR, SHRM-CP, or SHRM-SCP certification Experience supporting a remote or distributed workforce Experience working with self-funded health plans Experience improving payroll or benefits processes in a scaling organization Experience supporting expense reimbursement compliance and audits Why join HSO? HSO is a global Microsoft partner and business transformation leader, helping organizations modernize operations through Dynamics 365, Azure, Data & AI, and the Power Platform ecosystem. Internally, we invest just as intentionally in building scalable people operations that support growth, clarity, and a strong employee experience. If you enjoy building reliable systems behind the scenes that make organizations run better, you’ll feel at home here.
Consulting & Advisory
As an Change Advisory Consultant, you serve as a trusted advisor guiding clients through enterprise transformation from strategy to sustained adoption. You help close the gap between “go-live” and real business change by combining business advisory, process expertise, and change leadership. You work comfortably across executive strategy conversations, facilitated workshops, and execution support — always tying decisions back to measurable outcomes. This role also contributes to the growth of HSO’s Advisory practice through reusable assets, thought leadership, and business development (level-dependent). You're Great At... Translating client strategy into clear transformation roadmaps tied to business value Facilitating executive and stakeholder workshops that drive alignment and decisions Designing future-state business processes grounded in organizational reality Leading change management efforts that enable adoption, readiness, and capability building Connecting people, process, and technology decisions to measurable outcomes Influencing without authority across complex client environments Operating fluidly between strategic advisory and hands-on delivery support What You'll Do... Strategy, Value & Business Care Partner with executive sponsors to define transformation objectives, success measures, and value drivers Build value blueprints connecting business capabilities, processes, and technology investments to KPIs Lead current-state assessments to identify performance gaps and transformation levers Develop phased transformation roadmaps aligned to value, risk, and readiness Process Design & Business Alignment Lead end-to-end business process discovery and future-state design Collaborate with solution architects and functional consultants to align business requirements and configurations Translate process changes into clear role-based change impacts Change Strategy & Adoption Design and execute integrated change management strategies spanning sponsorship, communications, training and reinforcement Conduct change impact and readiness assessments; identify resistance and mitigation plans Coach executive sponsors and line leaders as visible change change champions Design and facilitate workshops, town halls, and engagement sessions Develop training strategies that build role-based capability - not just system knowledge Benefits Realization Define adoption and success metrics bridging system usage, process performance, and human behavior Monitor post-implementation benefits realization and recommend corrective actions Facilitate retrospectives and continuous improvement cycles Practice Development Contribute to thought leadership, methodologies, and reusable assets Convert client deliverables into templates, playbooks, and accelerators Document case studies, lessons learned, and best practices What You Bring... Bachelor’s degree in Business, Management, Organizational Development, or related field 3+ years in consulting, advisory, business transformation, or change management Experience supporting ERP, CRM, or cloud transformations (Microsoft Dynamics 365 strongly preferred) Working knowledge of change management methodologies (Prosci/ADKAR, Kotter, or similar) Strong analytical skills: business cases, KPIs, process mapping Excellent facilitation and executive communication skills Comfort working across multiple engagements and ambiguous environments Experience in a Microsoft partner consulting environment Familiarity with BPM frameworks and tools (BPMN, APQC, Visio, Mavim) Experience with AI/Copilot adoption and organizational change The Perks We offer competitive pay with and performance-based bonus. Our employees also enjoy generous paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer.
ERP & CRM (e.g. D365 F&O, D365CE)
As a D365 CE Project Coordinator you can expect to… Provide high-level coordination, administrative and analytical support to the project team implementing Microsoft Dynamics D365 Schedule meetings, workshops, and project-related activities Provide support in all PM admin tasks associated with project initiation, status reporting, and tracking of project progress Track and report on project milestones, tasks, deliverables, and risks Work with Project PM to assist with planning and execution of tasks and updates needed for project planning, milestones and deliverable tracking, etc Maintain and update project documentation, including project plans, and status reports, as well as timesheets on an as-needed basis Help with all reporting associated to execution, burn rate, resource allocation and coordination across all project phases Support resource planning and onboarding of team members for D365 projects Assist with project budgeting, invoicing, and financial tracking in collaboration with PMO or finance teams Help with other admin tasks as needed Ensure customer satisfaction thru quality and consistent communication with our clients Sound interesting? If so, you’ll have… 2+ years of project coordination or administrative experience in IT or consulting environments Experience working in a Microsoft Partner or similar professional services organization is a plus Experience with Microsoft Project, Microsoft Office, Microsoft Teams Proficiency in Microsoft Office 365 tools (Excel, Word, PowerPoint, Outlook, SharePoint Strong attention to detail Strong organizational skills An understanding of planning based on deadlines Strong organizational and time management skills with a keen attention to detail Excellent communication and interpersonal skills Ability to multitask, prioritize, and adapt in a fast-paced environment Experience with Azure DevOps and Microsoft D365 Customer Engagement a strong bonus You’re great at… Handling multiple projects/tasks simultaneously Communicating over the phone, email, and in person Working on an individual level and as part of team Providing coordination on multiple concurrent projects Understanding change management Building relationships with clients and partners Prioritizing tasks and communicating commitments with clients & team members Working in a highly collaborative team environment Solving complex problems with creative solutions Learning new concepts quickly and thoroughly Physical Requirements: This is a sedentary position that primarily involves sitting/standing. You can expect to: Remain in a stationary position, often standing or sitting for prolonged periods Work on a computer and look at a computer screen for prolonged periods Move about to accomplish tasks or moving from one worksite to another Communicate with others to exchange information via telephone, email, instant messaging tools and video conferencing Perform repeat motions that may include the wrists, hands and/or fingers (i.e. typing on a keyboard, using a computer mouse, etc.) Assess the accuracy, neatness and thoroughness of the work assigned Travel by airplane, train, or automobile to client sites to perform sedentary work as outlined above The Perks We offer competitive pay with and performance-based bonus. Our employees also enjoy unlimited time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer.
Taking Charge and Giving Back
With a passion to help people grow into the best version of themselves, it was not long before Georgiana was managing her own team. “I started overseeing teams of 3 to 5 people, and eventually grew into my current role managing a team of 15,” she said. In this role, she makes time to mentor her teammates, helping them succeed in their current roles and work towards their career goals.
After several years building relationships and getting established in the company, Georgiana was called to spend more time back home, so she relocated to Romania to be closer to family. HSO allowed her not just to continue tackling tough client issues and leading teams, but to keep growing with the company as well.
“There are of course ebbs and flows of work, but helping your team find a good work-life balance is baked into the management culture," Georgiana added. “Sometimes I have to travel to our central office in Amsterdam or to meet with clients, but there is a lot of flexibility.”
“I enjoy working in a company where we are encouraged to collaborate, learn, and take the initiative. It has changed me on a professional and personal level.”

The World is Your Playground
Georgiana shares some key qualities with other HSO employees, and these are the backbone of HSO's success. “Curiosity and reliability are very important,” she said. “I enjoy working in a company where we are encouraged to collaborate, learn, and take the initiative. It has changed me on a professional and personal level.”
For young professionals looking for a fulfilling career with an international flavor, Georgiana recommends getting out of your comfort zone. “If you are curious about a career, just try it on for size,” Georgiana advised, “And if you’re looking for a challenge with a big return on investment, a place like HSO may be perfect for you.”
Georgiana is laser focused on the task at hand, but she has not lost sight of her ambitions. “I’d love to grow my team and work on increasingly complex projects,” she said. “Consulting is always changing, and I’m ready to adapt to the next challenge.”
One thing that will never change is the value of connecting with people, and that is second nature for Georgiana. We can't wait to find out what the future has in store for her.
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