A day in the life of... Disary Nath Sarkar

Disary Nath Sarkar is an Integration Engineer at HSO. She hails from India, where she studied Computer Science Engineering and gained over ten years of experience as a software developer.

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Disary Nath Sarkar
Software Engineer

“One of the best aspects of my job is helping teammates. Advising colleagues on challenging issues is what energizes me!”

A day in the life of...

Via LinkedIn, Disary ended up with a job at HSO and has been there since 2022. Initially, she had to adjust to the cultural differences, but now Disary feels right at home in the integration team. She greatly appreciates the freedom to manage her daily tasks independently, but helping teammates and clients is what energizes Disary. Curious about what her day as an Integration Engineer is like? Read on to find out!

9:00 AM – Start-up calls with the Integration team

“Since my team has a hybrid work arrangement, we begin the day with start-up meetings online. This allows us to catch up on projects and align our efforts, whether you’re working from home, or at the office.” Besides discussing work-related matters, they make time to check in on each other personally. “It took me a while to get used to this. In the Netherlands, people are direct, but also very helpful. I really feel like I’ve landed in a welcoming environment!”

11:00 AM – Tackling projects and supporting teammates

After morning meetings, Disary dives into ongoing integration projects. She knows she can rely on her teammates, and vice versa. “One of the best aspects of my work is helping my colleagues! Everyone in the integration team is very supportive. I can always turn to my teammates and manager. Whether someone holds a junior or senior position, we help answer each other’s questions and are always available to give advice.”

2:00 PM – Interacting with clients and Microsoft

Back to business! After a productive morning and a lunch break, Disary engages with her clients regarding implemented integrations solutions. “I mainly assist my clients remotely, but I still feel like we are one big team. That’s because we are in contact almost daily.” Disary also collaborates regularly with Microsoft’s Azure team when she needs assistance or advice.

“I usually collaborate remotely with clients, but I still feel like we’re one big team.”

“One of the best aspects of my work is helping my colleagues! Everyone in the integration team is very supportive. I can always turn to my teammates and manager. Whether someone holds a junior or senior position, we help answer each other’s questions and are always available to give advice.”

A pleasant work atmosphere and company culture

4:00 PM – Online demo for a client

At the end of the day, Disary conducts an online demo for one of her clients. During this session, she showcases the design of Azure integrations and guides the client through the cloud environment. “During the call, we also discuss whether there are any specific adjustments or optimizations required.”

5:30 PM – Time to unwind!

Disary finds the excellent work-life balance a major advantage of working in the Netherlands. “It’s wonderful to have enough time for relaxation after a productive workday. We regularly do something fun together as a team – recently we took a cooking class together. Besides good working relationships, I’ve also built close friendships at HSO. This contributes to the pleasant work atmosphere and company culture.”

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US Remote

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US Remote

Cloud & Infrastructure

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A key part of the role is leading large-scale migrations and deployments, mentoring delivery teams, and building reusable assets. As an Azure Cloud Architect, you can expect to… Azure Architecture & Platform Engineering  Architect enterprise-scale Azure Landing Zones aligned to CAF and Well-Architected principles: management groups, subscriptions, Azure Policy, RBAC, and platform automation.  Define compute and PaaS patterns: VM/VMSS sizing, AKS, App Service/Functions, and Container Registry as appropriate.  Architect Azure Virtual Desktop solutions: host pool design, FSLogix profile strategy on Azure Files or Azure NetApp Files, Scaling Plans, and AVD Insights monitoring.  Lead design sessions, produce Architecture Decision Records (ADRs), and validate approaches through hands-on proof-of-concept builds.  Azure Migration  Lead cloud migration programs across a range of scenarios: on-premises-to-Azure, cloud-to-cloud (e.g., AWS to Azure), and application modernization and refactoring efforts.  Drive discovery and assessment: dependency mapping, workload inventory, rehost/replatform/refactor recommendations, and wave planning.  Manage cutover execution and hypercare: tooling selection, replication monitoring, test migrations, rollback procedures, and stakeholder communication throughout.  Identity & Security  Architect Zero Trust models with Microsoft Entra ID: Conditional Access, PIM role patterns, hybrid identity (Entra Connect/Cloud Sync), and app registration governance.  Define security blueprints: Azure Policy, Defender for Cloud, Microsoft Sentinel, Defender XDR integrations, and Key Vault design.  Map controls to compliance frameworks (ISO 27001, SOC 2, HIPAA, PCI-DSS as applicable) and drive Secure Score improvements.  Automation, IaC & CI/CD  Build modular IaC frameworks in Terraform and/or Bicep: reusable landing zone modules, policy-as-code, and coding standards for delivery teams.  Design CI/CD pipelines in Azure DevOps and/or GitHub Actions: environment gates, drift detection, and pre-deployment compliance checks.  Author automation in PowerShell, Azure CLI, and Python: bootstrap scripts, governance tooling, and operational runbooks.  Observability, Resilience & FinOps  Design observability platforms: Log Analytics workspace architecture, Azure Monitor, Workbook/dashboard frameworks, and alerting.  Architect BCDR solutions with Azure Backup, Site Recovery, and cross-region topologies; validate against RTO/RPO targets.  Lead FinOps efforts: tagging standards, Cost Management reporting, reservation/Savings Plans strategy, and optimization roadmaps.  Consulting & Client Engagement  Lead discovery workshops, design sessions, and Well-Architected Reviews; present architecture options with clear trade-offs to technical and business stakeholders.  Stay hands-on throughout delivery: validate designs through working code and demonstrate patterns directly alongside client teams.  Mentor delivery engineers through design reviews, pairing on complex problems, and code reviews.  Architect enterprise-scale Azure Landing Zones aligned to CAF and Well-Architected principles: management groups, subscriptions, Azure Policy, RBAC, and platform automation.  Design network topologies (hub-and-spoke or Virtual WAN): Azure Firewall, Application Gateway/WAF, Private Link, ExpressRoute/VPN, and DDoS Protection.  Contribute to pre-sales: solution scoping, proposal authoring, SOW definition, and engagement estimates.  You’re great at… Architecting enterprise-scale Azure Landing Zones aligned to Cloud Adoption Framework and Well-Architected principles. Leading cloud migration programs across various scenarios, including discovery and assessment. Defining security blueprints and architecting Zero Trust models with Microsoft Entra ID and Defender for Cloud. Building modular Infrastructure as Code frameworks (Terraform/Bicep) and designing CI/CD pipelines. Leading FinOps efforts, designing observability platforms, and architecting robust business continuity solutions. Packaging, deploying, and maintaining applications using Intune Managing escalated technical issues while remaining calm, professional, and client-focused Learning new technologies quickly and applying them in real-world scenarios Providing technical thought leadership in Modern Workplace, system integration, and automation Communicating complex technical concepts clearly to non-technical stakeholders Working independently while owning deliverables and collaborating effectively with team members Promoting the mission and shared values of the company Sound interesting? If so, you’ll have… 8+ years of hands-on experience architecting and delivering Azure solutions across networking, compute, storage, identity, and security.  Proven experience leading Azure migration programs—on-premises, cloud-to-cloud, or application modernization—including assessment, wave planning, cutover, and stabilization.  Proven delivery of enterprise Azure Landing Zones: management group design, Azure Policy, RBAC frameworks, and platform automation.  Solid IaC experience in Terraform and/or Bicep with Azure DevOps or GitHub Actions CI/CD pipelines.  Strong Azure networking fundamentals: hub-and-spoke or Virtual WAN, Azure Firewall, Application Gateway/WAF, Private Link, and ExpressRoute/VPN.  Microsoft Entra ID experience: Conditional Access, PIM, hybrid identity, and Zero Trust concepts.  Familiarity with Azure security services: Defender for Cloud, Microsoft Sentinel, Key Vault, and compliance frameworks.  AVD experience: host pool design, FSLogix profiles, Scaling Plans, and monitoring.  Proficiency in PowerShell and Azure CLI; Python is a plus.  Strong analytical, problem-solving, and troubleshooting skills Excellent written, verbal, and presentation skills Strong client-facing skills, empathy, and the ability to guide clients through complex technical challenges Ability to work independently, take ownership, and translate goals into actionable outcomes Preferred qualifications include:  Experience with tenant-to-tenant Microsoft 365 migrations: Exchange Online, SharePoint/OneDrive, Teams, and Entra ID coexistence and cutover.  Microsoft 365 platform: Intune, Exchange Online, SharePoint/OneDrive, Teams, and Purview.  Copilot readiness/governance, Copilot Studio development, and Microsoft Foundry experience.  AKS/Kubernetes and cloud data platform experience (SQL MI, Cosmos DB, Synapse Analytics, or Fabric).  Pre-sales and consulting delivery: scoping workshops, SOW authoring, and client relationship management.  Microsoft Certified: Azure Solutions Architect Expert (AZ-305)  Microsoft Certified: Azure Administrator Associate (AZ-104)  Microsoft Certified: Azure Security Engineer Associate (AZ-500) or Cybersecurity Architect Expert (SC-100)  Microsoft Certified: DevOps Engineer Expert (AZ-400)  Microsoft Certified: Azure Network Engineer Associate (AZ-700)  Microsoft 365 Certified (e.g., Enterprise Administrator Expert) The Perks We offer competitive pay and a comprehensive benefits package designed to support your health, flexibility, and long-term success. Benefits include generous paid time off, medical, dental and vision coverage, flexible spending accounts, a health reimbursement account, and a 401(k) plan with company match. You’ll also work alongside collaborative, driven teammates in a dynamic and growing professional services environment. HSO is an Equal Opportunity Employer.  

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US Remote

Sales & Business Development

Senior Account Manager

  Drive multi-solution expansion across a defined portfolio, owning the full account growth strategy and execution plan  Build and maintain executive-level relationships to align strategic priorities and unlock larger, more complex opportunities  Develop and execute multi-line-of-business (LOB) expansion plans across your portfolio  Establish and lead executive sponsor cadence, including QBRs and strategic account reviews  Orchestrate opportunities across Pre-Sales, Delivery, Marketing, and Alliances to drive deal success  Maintain strong pipeline discipline, forecasting rigor, and a consistent weekly review cadence  Leverage Microsoft co-sell motion as a primary growth lever to expand account reach and influence  Track and improve overall customer health metrics, including CSAT and NPS, across assigned accounts  You’re great at… Owning and driving account growth strategy across multiple solution areas  Identifying expansion opportunities and building actionable account plans to increase revenue across LOBs  Engaging and influencing director- and VP-level stakeholders to align on strategic initiatives  Leading cross-functional teams to successfully orchestrate and close complex deals  Managing pipeline health, deal velocity, and forecasting accuracy with consistency  Building strong relationships with customers to understand business goals and align HSO solutions  Driving customer satisfaction and long-term account growth through proactive engagement  Sound interesting? If so, you’ll have…  4+ years of experience in cross-selling and upselling Microsoft Business Applications and/or Cloud or related services Proven experience in expansion selling within enterprise or technology consulting environments  Strong consultative selling capabilities with the ability to uncover and align to customer business needs  Experience engaging and influencing director- and VP-level stakeholders  Demonstrated ability to lead cross-functional teams and orchestrate complex deals  Excellent communication, organizational, and relationship management skills  The Perks We offer competitive pay with and performance-based bonus. Our employees also enjoy generous paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. Check out the reasons why people love to work for us or browse more opportunities on our careers page!   HSO is an Equal Opportunity Employer.    

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US Remote

Sales & Business Development

Account Manager

  Own a portfolio of existing clients to drive renewals and organic expansion within a defined solution set, ensuring strong customer health and predictable revenue retention.  Develop and manage all phases of the existing client lifecycle, including renewal execution, forecasting, risk identification, and close planning.  Identify and drive organic upsell opportunities within current solutions (users, modules, and service extensions).  Maintain accurate and up-to-date account plans, including key stakeholders, solution footprint, and expansion pipeline.  Partner with Delivery and Pre-Sales teams to ensure strong customer adoption, satisfaction, and long-term value realization.  Proactively surface risks related to renewals, delivery, or customer satisfaction and drive resolution across internal teams.  Maintain disciplined pipeline management and forecast accuracy within CRM systems.  Contribute to predictable revenue retention through strong execution and proactive account management.  You’re great at… Managing a high-volume portfolio of small to mid-tier accounts with strong attention to detail.  Executing structured sales plays with discipline and consistency.  Building and maintaining strong client relationships focused on retention and incremental growth.  Identifying expansion opportunities within existing accounts and converting them into revenue.  Collaborating cross-functionally to ensure customer health.  Maintaining accurate forecasting, pipeline hygiene, and account documentation.  Proactively identifying risks and driving resolution.  Operating effectively within established processes and frameworks.  Staying updated on the latest trends, advancements, and competitive landscape within both the Microsoft ecosystem and industry   Sound interesting? If so, you’ll have…  2+ years of experience in cross-selling and upselling Microsoft Business Applications and/or Cloud or related services Experience managing renewals and expansion opportunities within existing clients.  Experience managing pipeline, forecasting, and CRM accuracy.  Excellent communication, negotiation, and interpersonal skills Direct experience, with the ability to understand and articulate clients' unique business challenges and propose relevant solutions Detail-oriented with strong organizational and time-management skills Ability to thrive in a dynamic and entrepreneurial environment and to work with a team The Perks We offer competitive pay with and performance-based bonus. Our employees also enjoy generous paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. Check out the reasons why people love to work for us or browse more opportunities on our careers page!   HSO is an Equal Opportunity Employer.

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US Remote

Marketing & Communications

Campaign Marketing Manager

As a Campaign Marketing Manager you can expect to…   Support the execution of integrated marketing campaigns across webinars, in-person events, and digital programs for HSO’s Professional Services industries Work closely with the Director of Marketing to bring campaign plans to life by supporting execution, content development, and coordination across channels, ensuring every program is executed at a high standard and contributes to pipeline Work in a hands-on role and organized, creative, and comfortable managing multiple moving pieces Own end-to-end execution of select digital events, including setup, coordination, promotion, and follow-up  Manage timelines, dependencies, and deliverables with a high level of accuracy and accountability Coordinate across internal stakeholders (BDMs, Sales, SMEs), external vendors, and freelancers  Execute campaign components including emails, landing pages, paid support, and nurture flows Support in-person events including logistics, outreach, and post-event follow-up Write and build high-performing email campaigns, nurture sequences, and LinkedIn content  Support development of blogs, landing pages, demo videos, case studies, and other campaign assets  Translate SME input into clear, compelling presentation decks and campaign assets Support video content creation (editing or coordinating production) for campaigns and follow-up Track campaign performance (registrations, attendance, engagement, pipeline contribution)  Continuously optimize email performance (subject lines, messaging, cadence, A/B testing) Proactively identify and resolve issues related to email deliverability, list health, and campaign setup Build and QA campaigns in CRM/marketing automation tools  Work closely with cross-functional teams to support segmentation, campaign execution, and performance tracking     Sound interesting? If so, you’ll have…    Associate's degree in Marketing, Business Administration, or related field   5-7 years of experience in B2B marketing, campaign execution, or demand generation  Exceptionally detail-oriented  Proven ability to manage multiple campaigns and deadlines without dropping the ball Strong writing skills across email, social, and basic long-form content  Creativity and ability to think outside the box Hands-on experience building and optimizing email campaigns (including deliverability fundamentals) Experience with CRM and marketing automation tools (Dynamics 365 CE/CRM preferred but not required)  Strong collaborator who can take direction and execute independently Experience marketing to or within the professional services industry and/or with another Microsoft Partner is a plus   You’re great at…   Multitasking, being flexible & paying close attention to detail    Working in a highly collaborative team environment    Holding yourself accountable for delivering the highest quality work   Learning new concepts quickly and thoroughly   Having an AI-forward mindset — you actively use AI tools today to improve your work Physical Requirements:  This is a sedentary position that primarily involves sitting/standing. You can expect to:  Remain in a stationary position, often standing or sitting for prolonged periods  Work on a computer and look at a computer screen for prolonged periods  Move about to accomplish tasks or moving from one worksite to another  Communicate with others to exchange information via telephone, email, instant messaging tools and video conferencing  Perform repeat motions that may include the wrists, hands and/or fingers (i.e. typing on a keyboard, using a computer mouse, etc.)  Assess the accuracy, neatness and thoroughness of the work assigned  Travel by airplane, train, or automobile to client sites to perform sedentary work as outlined above  The Perks  We offer competitive pay with and performance-based bonus. Our employees also enjoy unlimited time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer. 

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US Remote

Sales & Business Development

Microsoft Business Development Manager

As a Microsoft Business Development Manager, you can expect to…   Develop and identify new opportunities through outbound lead generation, inbound lead follow-up, and cultivation of prospects within the Public Sector, positioning Microsoft-based solutions delivered by HSO   Drive new and incremental leads using a multi-channel outbound approach including phone, email, LinkedIn, video, AI-assisted research, intent signals, and personalized outreach to engage public sector decision-makers.  Use modern AI and sales engagement tools to research accounts, identify buying signals, personalize messaging, and improve prospecting efficiency  Conduct high-volume, targeted outbound calling into public sector organizations to introduce HSO, articulate our role as a Microsoft partner, qualify interest, and uncover business challenges   Engage prospects around public sector–specific needs such as digital transformation, ERP/financial system modernization, operational efficiency, data transparency, security, compliance, and scalability—leveraging the Microsoft technology stack   Meet or exceed targets established by leadership, including the number of qualified public sector opportunities cultivated   Partner closely with sales, marketing, Microsoft, and solution teams to execute coordinated account-based and industry-focused campaigns   Qualify opportunities thoughtfully by uncovering business drivers, urgency, stakeholder alignment, and organizational readiness  Maintain accurate activity tracking, notes, and opportunity details in the CRM system   Attend and complete product, service, industry, and sales training as assigned by management, including Microsoft solution and industry training       You’re great at…   Leading authentic discovery conversations that uncover real business challenges rather than relying on scripted outreach  Combining traditional relationship-building skills with modern outbound techniques and AI-enabled prospecting  Writing personalized outreach that actually sounds human and relevant  Staying resilient, focused, and motivated in a role that involves high-volume outbound activity, frequent rejection, and longer sales cycles  Leveraging tools and technology to work smarter, prioritize effectively, and scale your efforts without sacrificing quality  Quickly understanding a prospect’s business environment and tailoring your message to what matters most to them  Qualifying opportunities with intention so sales teams receive well-positioned, high-quality leads  Working with initiative, drive, and persistence to overcome obstacles and consistently achieve your goals  Managing your time effectively while balancing outreach, follow-up, and collaboration  Building credibility and trust through clear, confident communication across phone, email, LinkedIn, and virtual meetings  Translating technology concepts into clear business value for non-technical audiences, drawing on your experience in software or SaaS  Working independently with a high degree of ownership while collaborating closely with sales and marketing partners  Building credibility and relationships within professional, process-oriented client environments commonly found across Public Sector organizations  Promoting the mission and Shared Values of our company     Sound interesting? If so, you’ll have…   Bachelor’s degree in business, communications, IT, or a related field  2+ years of experience in business development, inside sales, solution selling, or telemarketing  Proven hunter mindset with strong outbound prospecting and cold-calling skills  Experience using modern sales and AI tools to support prospecting, personalization, research, and pipeline generation  Comfort executing multi-channel outbound strategies beyond just email  Experience conducting consultative sales conversations and effective needs assessments  Comfort engaging stakeholders at multiple levels of an organization and navigating longer, more complex buying cycles  A track record of qualifying opportunities based on business need, not just interest  Discipline around CRM usage, documentation, and follow-through  Experience in Public Sector, Microsoft technologies, ERP/CRM, cloud, or digital transformation solutions is considered an asset  Willingness to travel as needed to support client or HSO engagements  The Perks  We offer competitive pay with and performance-based bonus. Our employees also enjoy generous paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment.   HSO is an Equal Opportunity Employer.            

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US Remote

ERP & CRM (e.g. D365 F&O, D365CE)

Microsoft D365 F&O Functional Solution Architect - Managed Services

As a D365 Functional Solution Architect you will... Act as Functional Solution Architect (FSA) on small projects that arise through the natural course of Managed Services activities, which may include Perform the Solution Advisory/Solution Architect role in the analysis phase of a D365 Projects Conduct Business Process Analysis (BPA) workshops and perform Fit/Gap analysis Accurately estimate project initiatives along with appropriate resources and skillsets required Act as solution advisor to the project during design/development, testing and deployment phases Ensure processes are in place for testing and issues resolution, specifically around the functional architecture and integration points of the implementation Finalize and sign-off on functional specifications, unit and system test scripts, and deployment plans Ensure training will cover all relevant topics allowing client successful use and maintenance of the application Act as escalation point for all support issues during and after a project’ Act as Functional Solution Architect across Finance, Project Management & Accounting (PMA), and Project Operations scenarios within Managed Services and small enhancement projects. Act as a senior resource/advisor to other Managed Services Leads and Consultants Support project‑centric clients with operational, financial, and delivery‑focused workflows enabled through D365 PMA and Project Operations modules. Adhere to and improve Managed Services methodology as the business paradigm changes; Share best practices with team You’re great at… Designing project‑centric ERP architectures spanning Finance, PMA, and Project Operations modules. Translating project delivery requirements into scalable PMA/PO configurations that align with financial reporting and operational controls. Proactively identifying risks related to project budgets, timelines, or cost breakdown structures and advising mitigation strategies. Articulating architectural differences between solution methods and the challenges and approaches to integrating solutions built on different platforms Providing leadership and effectiveness in consulting and client management Prioritizing tasks and communicating commitments Working in a highly collaborative team environment Solving complex problems with creative solutions Mentoring and guiding junior consultants on best practices/approaches Learning new concepts quickly and thoroughly Promoting the mission and Shared Values of our company Requirements… 5+ years hands-on experience with D365 PMA and/or Project Operations deployments Project experience includes assessment and analysis, designing business case development, envisioning, planning, deployment, benefits analysis, etc. Strong understanding of Project Operations concepts: project stages, WBS, estimates, resource assignments, expense integrations, proforma invoicing, and revenue recognition models. Experience architecting workflows involving project budgeting, cost controls, utilization planning, and operational reporting. Ability to advise clients on best practices for project governance, operational readiness, and financial alignment within D365. Proven record of delivering information-systems-business value to clients Ability to be the trusted voice at the decision-making table Deep working knowledge of ISV solutions Ability to move between high-level architectural review/design and the "roll up the sleeves" level of performing all phases of an application delivery project Flexibility to travel as the needs of clients and our business dictate The Perks We offer competitive pay with and performance-based bonus. Our employees also enjoy unlimited paid time off and a flexible and affordable benefits program designed to help you be and stay well, including medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer.

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US Remote

Sales & Business Development

Microsoft D365 Sales Executive, Professional Services

 As a Microsoft D365 Professional Services Sales Executive you can expect to…  Position HSO in prospecting, qualifying, consultative selling and closing new business Possess a deep understanding of Microsoft technologies, especially those relevant to the Professional Services sector Develop and manage all phases of the sales cycle including prospecting, qualifying, consultative selling and closing new business Lead introductory meetings with prospects with a consultative sales approach to solve Professional Services client problems and position the value of HSO Develop strategic accounts and execute sales strategies with defined sales plays Utilize a consultative sales approach to solve client problems and position the value of HSO Work proactively and independently as a hunter, developing relationships, driving new business by demonstrating how HSO will meet our clients' business needs Collaborate with delivery and pre-sales teams to ensure proposed solutions align with Professional Services client requirements Working with Marketing and Business Development personnel to help develop lead generation campaigns along with target marketing to specific verticals Utilize your previous Microsoft experience to respond to RFPs and close business You’re great at… Develop and execute measurable sales activities focusing on Microsoft-centric solutions and services Collaborate with the sales team, management, and technical experts to identify target markets Build and maintain strong relationships with existing and prospective Professional Services clients to understand their business challenges, goals, and objectives, and align HSO offerings to meet their needs Identify new business opportunities and proactively generate leads through networking, industry events, referrals, and digital marketing initiatives Develop and nurture a robust pipeline of prospects to achieve and exceed sales targets Leverage your sales knowledge and existing Microsoft ecosystem network to position HSO solutions effectively Manage the end-to-end sales process, including lead qualification, solution scoping, negotiation, and contract close Stay updated on the latest trends, advancements, and competitive landscape as it pertains to Professional Services within the Microsoft ecosystem Sound interesting? If so, you’ll have…  Degree in Business, Computer Science, Finance or a related discipline or equivalent education 4+ years of experience in selling Microsoft Business Applications and/or Cloud or related services Prior consulting, business analyst, implementation, or product support experience required, specifically relating to Microsoft Business Solutions Prior sales experience selling Enterprise Solutions, preferably Microsoft Strong and established Professional Services client base within the space Proven ability to navigate difficult conversations and drive effective solutions to business problems with knowledge of pricing tactics and strategies Proven experience in closing business for business applications/technology sales as an Account Executive or Sales Representative in the Professional Services sector Ability to thrive in a dynamic and entrepreneurial environment and to work with a team Ability to travel 30% or more The Perks We offer competitive pay with and performance-based bonus. Our employees also enjoy generous paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. Check out the reasons why people love to work for us or browse more opportunities on our careers page!   HSO is an Equal Opportunity Employer.

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IN Bengaluru

ERP & CRM (e.g. D365 F&O, D365CE)

HSO IND - Lead Functional Consultant - Dynamics 365 CE

Job Description – Lead Functional Consultant – Dynamics 365 CE Experience Required: 8+ Years Role Summary HSO is seeking experienced Microsoft Dynamics 365 Customer Engagement (CE) Functional Consultants to lead enterprise digital transformation programs involving Dynamics 365 Sales, Customer Service, Field Service, Marketing, Power Platform, Copilot/AI capabilities, and advanced analytics. The role involves designing and delivering scalable CRM solutions that optimize customer engagement, sales, service operations, and marketing automation. Job Purpose Lead end-to-end Dynamics 365 CE implementations by driving solution design, business process optimization, stakeholder engagement, implementation delivery, and user adoption. The Functional Lead will facilitate customer workshops, define solution architecture, mentor consultants, and support pre-sales initiatives while ensuring successful project delivery aligned with business objectives. Key Responsibilities Lead Dynamics 365 CE solution design and functional architecture discussions. Conduct discovery workshops and gather business requirements. Review and approve functional designs, user stories, and system configurations. Design and optimize end-to-end CRM business processes across: Sales Customer Service Field Service Marketing Collaborate with technical teams on integrations, Power Platform solutions, automation, and reporting. Drive adoption of Microsoft Copilot and AI capabilities within Dynamics 365 CE. Define reporting strategy using Power BI and operational dashboards. Support solution demonstrations, estimations, RFP/RFI responses, and customer presentations. Mentor consultants and ensure delivery quality and governance. Conduct end-user and key-user training. Ensure projects are delivered within agreed timelines, quality standards, and budget. Required Skills Mandatory 8+ years of experience implementing Microsoft Dynamics 365 Customer Engagement (CE). Strong hands-on functional expertise in: Dynamics 365 Sales Dynamics 365 Customer Service Dynamics 365 Field Service Dynamics 365 Marketing (Customer Insights – Journeys) Strong understanding of: Lead-to-Cash process Opportunity Management Quote & Order Management Case & Incident Management SLA Management Knowledge Articles Omnichannel Customer Service Work Order Management Resource Scheduling & Schedule Board Field Technician Mobility Customer Segmentation Marketing Automation Customer Journeys Event & Campaign Management Experience with Power Platform: Power Automate Power Apps Business Process Flows Experience with Microsoft Copilot and AI capabilities in Dynamics 365 CE. Experience designing dashboards and reporting using Power BI. Strong experience conducting customer workshops and requirement gathering. Experience working in Agile delivery methodologies. Excellent stakeholder management and customer-facing communication skills. Strong business process mapping and consulting skills. Experience leading global or enterprise-scale Dynamics 365 CE implementations. Preferred Skills Experience supporting pre-sales activities, including: Solution demonstrations Effort estimation RFP/RFI responses Customer presentations Knowledge of Azure integrations and Microsoft ecosystem. Microsoft Dynamics 365 certifications. Preferred Certifications Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate Microsoft Certified: Dynamics 365 Customer Insights (Journeys) Functional Consultant Associate Microsoft Certified: Power Platform Functional Consultant Associate HSO is looking for highly motivated professionals with strong consulting, communication, and customer engagement skills capable of delivering enterprise-scale Dynamics 365 transformation programs.

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NL Amsterdam

Human Resources & Talent

HSO International - HR Officer

Title: HR Officer  Location: Netherlands  Candidates must reside in the Netherlands and possess full working rights to apply for this role. Work type: Hybrid, office presence required (80%)   Job types: Full-time, 1 Year contract  Schedule: Monday to Friday 9:00 am – 5:00 pm CET  Start date: ASAP About HSO International   Founded in the Netherlands in 1989, HSO has grown into one of the world’s leading Microsoft partners. With 2,500+ employees in Europe, Asia, and North America, HSO supports local and international businesses in retail, wholesale, industry, and ( technical) services, so that they can use digital technology to make a difference. HSO International is a part of the HSO Group, focused on global rollouts of Microsoft business applications.   Working as part of the HSO International HR team means that daily you will be dealing with International HR related issues. You will be part of a small, experienced team that will support you and help you grow your knowledge and experience across all matters in relation to international HR and recruitment.   Reason for vacancy  Due to our continued growth and to ensure seamless coverage during an upcoming maternity leave period, we are looking for a proactive and hands-on HR Officer to join our team, which currently consists of 2 HR Officers, 1 HR Business Partner, and 1 Compensation & Benefits Specialist.  THE ROLE: HR Officer   Job Description  HSO International is looking for an HR Officer. The main purpose of this role is to work alongside and provide support to the HR Manager and to work together with the other members of the HR Team. This role is suitable for a candidate seeking to grow their skills and experience across all matters related to International HR and Recruitment.   Job function   Main duties will include, but not be limited to:  Creating new hire offers/salary proposals.  Assist with Employee application for 30% ruling.  Assist with Employee VISA requirements and relocation process.   Onboarding/offboarding activities.  Organizing and managing the induction/onboarding days for new hires.  Back-up for processing the monthly payroll.  Assist with the HSO International Events & Trainings.  Managing HR documents (e.g., employment records, employee personal records, and onboarding guides)   Updating internal databases and Excel.  Supporting with end-of-year reviews and administrative tasks.  Oversee employee engagement-related matters.  Audit administrative assistance. Experience and Skills   Essential:  Located in the Netherlands   Right to work in the Netherlands   Able to travel to the head office as and when required  An excellent level of English, verbal and written   2 years + work experience in an HR environment  Strong administration skills  Prioritization and organizational skills  Clear and transparent communication  Critical Thinking and Problem Solving  Presentable, professional, and punctual  Excellent team player  Desired Experience / Skills:  Experience in an administrative role within HR  Dutch language skills, verbal and written, would be an advantage but are not essential  HR and or Administration Diploma or Degree or studies in a related field  Knowledge of the Dutch Law and regulations  This position does suit you!  ✓ You like to take on challenges, lively discussions, and complex issues.  ✓ You are a people person and enjoy speaking with people.   ✓ You want to increase your HR experience on a global scale.    Benefits  Development and growth   This position offers dynamic opportunities for growth. You can continually develop your skills and advance your career in a supportive environment. Fun and success   We are professionals who don’t mind working hard. However, when you join HSO International, you will also join a pleasant working environment with colleagues who are ready to help. Because without cooperation and fun, there is no success!  Freedom and responsibility   We will not tell what you are supposed to do today, tomorrow, or next week. You get the freedom and flexibility to define your approach, your priorities, and the way you will solve the challenges ahead of you.  A good reward   You will receive an excellent salary and good fringe benefits such as a laptop and a mobile phone.     

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AU Sydney

Software Engineering & Development

Solutions Engineer - Copilot

The Role As a Senior Data Platform Engineer, you will design, build and deploy innovative, reliable and scalable Microsoft Azure based solutions. You’ll work hands on across a wide variety of customer engagements and technologies, keeping up with the latest Azure technologies - no two projects are the same. This is a senior technical role with leadership responsibility, ideal for someone who thrives on variety, enjoys learning new tools and patterns, and is comfortable moving between different problem spaces.  One day you may be developing a front-end to our AI solution, next you will be assisting with data engineering; any experience you have developing against back-end data sources stored in Microsoft Fabric or Databricks will be highly regarded.You’ll play a critical role in helping customers unlock the value of their data, while mentoring others and contributing to a strong, collaborative engineering culture.What You’ll Be Doing Solution Design & Delivery•    Lead the design, implementation, testing, deployment and ongoing support of our modern Azure based solutions.•    Apply proven architectural patterns and best practices to deliver secure, scalable and maintainable solutions•    Play a senior role in the delivery of software solutions, and contribute to our data platform engagements.•    Manage and oversee less experienced staff, reviewing code, overseeing the development and ensuring best-practice standards are applied to all solutions.•    Build and deploy solutions using DevOps and Infrastructure as Code practices.•    Deploy solutions using a variety of Azure services, adapting approaches based on customer context and maturity Customer Engagement•    Work directly with customers to understand requirements, shape solution direction and identify opportunities for innovation.•    Translate complex technical concepts into clear, business focused outcomes for non technical stakeholders.•    Facilitate customer workshops, proof of concepts and technical deep dives to support adoption and capability uplift•    Act as a trusted technical advisor throughout the delivery lifecycle.•    Be prepared to take a technical leadership role in projects, working closely with our Project Managers to ensure projects are delivered on time, to scope and of high quality.•    You will need to manage complex and changing requirements directly with our customers and ensure work is delivered to scope while maintaining excellent customer relationships. Technical Leadership & Learning•    Act as a technical leader and mentor across HSO, supporting engineers to grow their skills and confidence•    Lead by example in adopting new Microsoft technologies, tools and ways of working•    Embrace a role that requires frequent context switching, learning and experimentation—including being willing to learn new and emerging capabilities within technologies such as Fabric, Azure Databricks and Copilot Studio.•    Identify delivery risks early and actively drive mitigation strategies•    Contribute to standards, best practice, and continuous improvement across the HSO engineering community Culture & Values•    Live HSO’s values and behaviours in everything you do•    Foster a positive, inclusive and high performance culture•    Take accountability for quality, outcomes and team successWhat You’ll Bring Essential Skills & Experience•    5+ years’ experience building and delivering production grade data platform solutions•    Strong experience designing and deploying solutions on Microsoft Azure•    Hands on experience with modern data platforms (experience with Microsoft Fabric and/or Databricks will set you apart from other candidates)•    Proven ability to lead technical delivery from design through to production•    Strong understanding of source control, testing frameworks and modern development practices•    Practical experience applying DevOps principles across complex solution lifecycles•    Solid understanding of data security, privacy, governance and risk management in cloud environments•    Demonstrate ability to accurately scope and quote work and be involved in pre-sales.  Personal Attributes•    A genuine thirst for learning, experimentation and staying current with evolving Microsoft technologies•    Comfortable working in a highly varied role, switching between tools, technologies and problem domains•    Strong problem solving and organisational skills, with the ability to manage competing priorities•    High emotional intelligence and confidence engaging with a wide range of customers and stakeholders•    Calm, professional and effective in fast paced or ambiguous environmentsAdditional InformationThis role may require occasional domestic and international travel.Why Join HSO?At HSO, you’ll join a global consultancy that values curiosity, craftsmanship and continuous learning. You’ll work on meaningful, complex Azure based projects across industries, alongside talented professionals who are passionate about innovation and making a real impact through technology.

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IN Remote

ERP & CRM (e.g. D365 F&O, D365CE)

HSO India - D365 FO Senior Finance Functional Consultant 8+ Years

Finance Consultant – D365 Finance & Operations Role Summary Support the design and configuration of D365 Finance, ensuring alignment to business needs, standard processes, and a multi-entity finance model. Core Knowledge - Strong finance knowledge: GL, AP, AR, Fixed Assets, Cash & Bank- Financial reporting, month-end close, reconciliations- Chart of Accounts & financial dimensions- Multi-entity and consolidated reporting- Finance workflows and controls Core important points -Time zone flexibility with Canada time. -Client facing and good communication. -Knowledge of business and implementation methodology (preferably HSO)   Key Skills - Experience with D365 Finance or ERP systems.- Fit/Gap analysis and fit-to-standard approach.- Configuration and business validation.- SIT / UAT support and defect resolution.- Data migration (mapping, validation).- Problem-solving and stakeholder communication. Functional Scope (Appendix A) - General Ledger.- Accounts Payable.- Accounts Receivable.- Cash & Bank Management.- Fixed Assets.- Asset Leasing.- Credit & Collections.- Budgeting.- Expense Management- Human Resources - Project accounting (Optional)  

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GB Manchester

ERP & CRM (e.g. D365 F&O, D365CE)

D365 F&O Solution Architect

D365 F&O Solution Architect About HSO HSO is a leading global Microsoft partner specialising in business transformation powered by the Microsoft Cloud. With deep expertise across Microsoft Dynamics 365, Microsoft Azure, Power Platform, Data & AI, we help organisations modernise operations, improve decision-making and embrace technology-led change. Founded in 1987, HSO operates globally across Europe, North America and Asia, with over 2,800 employees. As a member of Microsoft’s Inner Circle, we deliver high-impact transformation programmes across industries, combining deep Microsoft expertise with a pragmatic, outcome-focused approach. As we continue to grow, we are looking for an experienced D365 F&O Solution Architect to play a key role in shaping and delivering complex Microsoft Dynamics 365 solutions for our customers. This is a senior role where you will work closely with clients, delivery teams and commercial stakeholders to design scalable, integrated solutions that drive real business value. Why join HSO? At HSO, our people are at the centre of everything we do. We foster a culture built on collaboration, innovation and care. You’ll be joining a business where you can: Lead the design and delivery of complex D365 F&O solutions for major enterprise customers Work closely with senior client stakeholders to shape transformation programmes and solve real business challenges Be part of a leading Microsoft partner at the forefront of Dynamics 365, Power Platform, Azure, Data, AI and agentic innovation Help customers modernise their operations through scalable, integrated and future-ready Microsoft solutions Contribute to solution strategy, pre-sales, delivery governance and best-practice architecture Develop your career in a business that genuinely invests in learning, progression and continuous development Join a project-based consulting environment where your expertise has visible impact from sales through to successful delivery Be part of a culture that is always evolving, always learning and always ahead   Role Overview As a D365 F&SCM Solution Architect at HSO, you will design and deliver scalable Microsoft Dynamics 365 solutions that help clients transform their business operations. You will work closely with customers to understand their requirements, shape solution architecture, and ensure D365 F&SCM solutions align with business objectives, integration needs and wider technology landscapes. This will include working across D365 F&SCM, Power Platform, data, integrations and emerging Microsoft technologies, including Copilot and AI-enabled capabilities. You will play a key role across the full project lifecycle, from pre-sales and solution shaping through to delivery, governance and post go-live support. You will also contribute to business development activity, provide architectural leadership, and mentor consultants and architects across the team. Core Requirements Technical Skills & Knowledge Define and communicate solution roadmaps that align with customer business objectives. Design D365 F&SCM architectures that balance scalability, performance, security, usability and cost. Lead solution design across D365 F&SCM, Power Platform, data, integrations and wider Microsoft technologies. Provide thought leadership on emerging Microsoft capabilities, including Copilot, AI-assisted processes and intelligent automation. Coordinate multiple project teams to successfully design, build, implement and integrate D365 F&SCM solutions. Ensure solutions follow architectural principles, governance standards and delivery best practice. Personal & Corporate Contributions Own a functional domain, such as Supply Chain Management, within the local region, staying current with Microsoft and market developments. Collaborate with cross-functional teams to ensure high-quality project delivery. Support the development of reusable assets, accelerators and delivery approaches that improve consistency, quality and efficiency. Champion continuous improvement in HSO project methodologies, delivery processes and solution governance. Share expertise through coaching, training and knowledge-sharing initiatives. People & Culture Responsibilities Collaborate effectively with cross-functional teams and help foster a positive, high-performing team culture. Coach and mentor consultants and architects, helping them develop their solution capability and consulting skills. Support the development of team capability in AI-assisted delivery, including the practical use of Microsoft Copilot and automation tools. Guide and support diverse teams to achieve goals and deliver successful outcomes for HSO and our customers. Nurture career development through regular, targeted coaching and feedback. Commercial & Business Acumen Build strong relationships with customer decision-makers, influencers and key users. Support business development activity through solution presentations, workshops and technical input into proposals. Identify opportunities to deliver additional value through D365, Power Platform, data, integration and AI-enabled solutions. Support HSO’s growth by identifying cross-sell and upsell opportunities. Contribute to project estimates, technical scoping and solution planning activity. Experience, Skills & Knowledge Proven experience leading large enterprise D365 F&SCM implementations in a senior solution architecture role. Experience delivering multiple successful end-to-end D365 F&SCM implementations, from pre-sales through to post go-live. Strong leadership skills with the ability to guide functional consultants, solution architects and project teams. Experience in software implementation within industries such as Retail, Rental, Manufacturing, Professional Services, Financial Services, Government, Non-Profit or Energy. Strong adherence to architectural processes and principles for solution design and governance. Expert knowledge of industry-standard methodologies, tools and best practice. Proficient in Azure DevOps for project delivery. Familiarity with both waterfall and agile delivery approaches. Practical application of the Success by Design framework. Strong understanding of cross-functional business processes and the ability to design solutions aligned to core business objectives. Comprehensive knowledge of Microsoft technologies and the ability to deliver integrated solutions. Ability to operate, influence and engage at senior stakeholder and board level. Excellent presentation, demonstration and communication skills. Exposure to AI-enabled solutions, such as Microsoft Copilot, intelligent automation or AI-assisted business processes, would be advantageous. Desirable MB-700 certification. Experience in pre-sales engagement through to project mobilisation and delivery. Experience developing reusable solution assets, accelerators or delivery frameworks. In addition to your experience successfully implementing D365 solutions, you will have the personality, ambition and commercial awareness to evolve into a senior member of the HSO team, with a high level of responsibility for the delivery of successful client implementations.   Location UK-based (remote with travel to Manchester office and other locations as required) Benefits HSO offers a competitive salary and benefits package, along with: Opportunities for career progression within a global organisation Exposure to senior leadership and strategic decision-making Ongoing development and training Flexible working environment A collaborative and supportive culture    

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