A day in the life of... Disary Nath Sarkar

Disary Nath Sarkar is an Integration Engineer at HSO. She hails from India, where she studied Computer Science Engineering and gained over ten years of experience as a software developer.

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Disary Nath Sarkar
Software Engineer

“One of the best aspects of my job is helping teammates. Advising colleagues on challenging issues is what energizes me!”

A day in the life of...

Via LinkedIn, Disary ended up with a job at HSO and has been there since 2022. Initially, she had to adjust to the cultural differences, but now Disary feels right at home in the integration team. She greatly appreciates the freedom to manage her daily tasks independently, but helping teammates and clients is what energizes Disary. Curious about what her day as an Integration Engineer is like? Read on to find out!

9:00 AM – Start-up calls with the Integration team

“Since my team has a hybrid work arrangement, we begin the day with start-up meetings online. This allows us to catch up on projects and align our efforts, whether you’re working from home, or at the office.” Besides discussing work-related matters, they make time to check in on each other personally. “It took me a while to get used to this. In the Netherlands, people are direct, but also very helpful. I really feel like I’ve landed in a welcoming environment!”

11:00 AM – Tackling projects and supporting teammates

After morning meetings, Disary dives into ongoing integration projects. She knows she can rely on her teammates, and vice versa. “One of the best aspects of my work is helping my colleagues! Everyone in the integration team is very supportive. I can always turn to my teammates and manager. Whether someone holds a junior or senior position, we help answer each other’s questions and are always available to give advice.”

2:00 PM – Interacting with clients and Microsoft

Back to business! After a productive morning and a lunch break, Disary engages with her clients regarding implemented integrations solutions. “I mainly assist my clients remotely, but I still feel like we are one big team. That’s because we are in contact almost daily.” Disary also collaborates regularly with Microsoft’s Azure team when she needs assistance or advice.

“I usually collaborate remotely with clients, but I still feel like we’re one big team.”

“One of the best aspects of my work is helping my colleagues! Everyone in the integration team is very supportive. I can always turn to my teammates and manager. Whether someone holds a junior or senior position, we help answer each other’s questions and are always available to give advice.”

A pleasant work atmosphere and company culture

4:00 PM – Online demo for a client

At the end of the day, Disary conducts an online demo for one of her clients. During this session, she showcases the design of Azure integrations and guides the client through the cloud environment. “During the call, we also discuss whether there are any specific adjustments or optimizations required.”

5:30 PM – Time to unwind!

Disary finds the excellent work-life balance a major advantage of working in the Netherlands. “It’s wonderful to have enough time for relaxation after a productive workday. We regularly do something fun together as a team – recently we took a cooking class together. Besides good working relationships, I’ve also built close friendships at HSO. This contributes to the pleasant work atmosphere and company culture.”

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Leading cloud migration programs across various scenarios, including discovery and assessment. Defining security blueprints and architecting Zero Trust models with Microsoft Entra ID and Defender for Cloud. Building modular Infrastructure as Code frameworks (Terraform/Bicep) and designing CI/CD pipelines. Leading FinOps efforts, designing observability platforms, and architecting robust business continuity solutions. Packaging, deploying, and maintaining applications using Intune Managing escalated technical issues while remaining calm, professional, and client-focused Learning new technologies quickly and applying them in real-world scenarios Providing technical thought leadership in Modern Workplace, system integration, and automation Communicating complex technical concepts clearly to non-technical stakeholders Working independently while owning deliverables and collaborating effectively with team members Promoting the mission and shared values of the company Sound interesting? 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Using performance data, analytics, attribution, and campaign insights to identify opportunities and improve results. Collaborating cross-functionally with marketing, sales, content, alliance, and operations teams while independently owning campaign execution. Applying a test-and-learn mindset, proactively exploring emerging channels, technologies, and digital marketing opportunities. Staying current with changes in the digital advertising landscape and bringing forward innovative ideas that help expand HSO’s market reach. Sound interesting? If so, you’ll have... 3–5 years of hands-on experience in B2B digital marketing, demand generation, paid media, campaign marketing, or a related field. Demonstrated success executing integrated marketing campaigns from initial build through launch, measurement, and optimization. Hands-on experience building and optimizing campaigns within LinkedIn Campaign Manager and Google Ads. Experience across multiple paid media disciplines, including paid search, paid social, display, retargeting, programmatic advertising, account-based advertising, or similar digital marketing channels. Strong knowledge of B2B audience targeting strategies and experience identifying effective ways to reach specific buyer groups. Experience building emails, landing pages, forms, segmentation strategies, and nurture campaigns within a marketing automation platform. Strong understanding of B2B demand generation and how digital marketing activities influence lead progression, opportunity creation, and pipeline growth. Experience with campaign tracking, UTM management, digital analytics, conversion measurement, and marketing performance reporting. Experience managing multiple campaigns simultaneously and using data-driven insights to make recommendations and optimize outcomes. Strong attention to detail and the ability to independently manage campaign execution while collaborating across teams. Experience within B2B technology, SaaS, consulting, or professional services environments preferred. Experience marketing Microsoft technologies or working within the Microsoft ecosystem is a plus. The Perks We offer competitive pay with a performance-based bonus. Our employees also enjoy unlimited paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer.

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Marketing & Communications

Content Marketing Manager

  As a Content Marketing Manager you can expect to... Create and edit high-quality content across campaigns, web, email, social media, customer stories, thought leadership, and sales enablement initiatives. Own and manage the day-to-day U.S. social content calendar, with a strong emphasis on driving engagement through LinkedIn. Develop content that supports demand generation, account-based marketing (ABM), customer growth initiatives, and Microsoft alliance programs. Interview subject-matter experts, executives, customers, and partners to uncover insights and transform them into compelling, audience-focused stories. Build executive thought leadership and social content that reflects an authentic individual voice rather than generic corporate messaging. Partner with campaign and industry teams to translate complex Microsoft, AI, business applications, and transformation topics into clear, market-facing narratives. Repurpose long-form content and strategic assets into articles, social posts, emails, campaign copy, and other formats to maximize reach and impact. Support customer storytelling efforts and case studies that showcase measurable business outcomes and value delivered. Leverage AI tools thoughtfully to accelerate research, content ideation, repurposing, and production while maintaining a strong editorial standard and human perspective. Monitor content and social performance metrics and apply insights to strengthen future content strategies and execution. Ensure all content aligns with HSO’s brand, messaging, and editorial guidelines. You’re great at... Turning complex, technical topics into clear, engaging, and relevant content for business audiences. Writing and editing across multiple formats while maintaining a consistent voice and high editorial standards. Identifying compelling story angles and uncovering meaningful insights from technical or business-focused conversations. Interviewing executives, subject-matter experts, customers, and partners to capture authentic perspectives and expertise. Creating social media content that drives engagement and supports broader business objectives. Building authentic executive thought leadership and helping leaders communicate their unique points of view. Collaborating effectively with cross-functional teams to develop cohesive messaging and content strategies. Using strong editorial judgment to determine what content will resonate most with target audiences. Applying AI as a productivity tool while preserving originality, strategic thinking, and a distinctly human voice. Sound interesting? If so, you’ll have... 4+ years of experience in B2B content marketing, copywriting, communications, or a related field. Exceptional writing and editing skills with the ability to adapt content across a variety of formats and audiences. A portfolio demonstrating strong B2B content creation and storytelling across multiple channels and formats. Experience creating and managing content for LinkedIn and other social media platforms. Proven ability to make complex or technical subjects accessible and engaging without oversimplifying the message. Strong interviewing skills and the confidence to work directly with senior executives and subject-matter experts. Experience within technology, SaaS, consulting, or professional services environments, strongly preferred. Familiarity with Microsoft technologies, AI solutions, or business applications; experience in these areas is a plus. Strong editorial judgment and a demonstrated ability to identify and develop compelling stories. Experience using AI-enabled tools to support content development while maintaining high-quality editorial standards and original thinking. The Perks We offer competitive pay with a performance-based bonus. Our employees also enjoy unlimited paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer.

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US Remote

Consulting & Advisory

Client Leader, Advisory

As an Advisory Transformation Consultant you can expect to... Serve as a trusted advisor to clients, guiding enterprise transformation initiatives from strategic planning through adoption and sustained business value realization. Partner with executive sponsors and key stakeholders to define transformation objectives, success measures, value drivers, and business outcomes. Lead current-state assessments to identify performance gaps, improvement opportunities, and key transformation levers. Develop value blueprints and phased transformation roadmaps that connect business capabilities, processes, technology investments, risk considerations, and organizational readiness. Facilitate executive, leadership, and stakeholder workshops that drive alignment, decision-making, and transformation momentum. Lead end-to-end business process discovery and future-state design efforts that balance strategic goals with operational realities. Collaborate with solution architects and functional consultants to align business requirements, process changes, and solution configurations. Design and execute integrated change management strategies, including sponsorship alignment, communications, training, readiness, engagement, and reinforcement activities. Conduct change impact and organizational readiness assessments, identify adoption risks, and develop mitigation strategies. Define and monitor adoption, performance, and benefits realization metrics while recommending corrective actions and continuous improvement opportunities. Coach executive sponsors and business leaders to serve as visible and effective change champions throughout transformation programs. Contribute to the growth of HSO’s Advisory practice through thought leadership, reusable assets, methodologies, templates, playbooks, accelerators, case studies, and business development activities as appropriate to level. You’re great at... Translating organizational strategy into actionable transformation roadmaps tied to measurable business value. Facilitating executive and stakeholder workshops that build alignment, drive decisions, and create momentum. Designing future-state business processes that are both strategic and operationally practical. Leading change management initiatives that enable adoption, readiness, capability development, and sustained performance improvement. Connecting people, process, and technology decisions to tangible business outcomes. Influencing stakeholders and driving progress in complex environments without direct authority. Operating effectively between executive-level advisory conversations and hands-on delivery support. Communicating complex concepts clearly to executive, business, and project stakeholders. Solving complex business challenges with a collaborative and outcomes-focused approach. Sound interesting? If so, you’ll have... Bachelor’s degree in Business, Management, Organizational Development, or a related field. 7+ years of experience in consulting, advisory services, business transformation, change management, or a related discipline. Experience supporting ERP, CRM, or cloud transformation initiatives, with Microsoft Dynamics 365 experience strongly preferred. Working knowledge of established change management methodologies such as Prosci/ADKAR, Kotter, or similar frameworks. Strong analytical capabilities, including business case development, KPI definition, value measurement, and process mapping. Excellent workshop facilitation, stakeholder management, and executive communication skills. Experience working across multiple engagements and navigating complex or ambiguous business environments. Experience within a Microsoft partner consulting environment. Familiarity with business process management frameworks and tools such as BPMN, APQC, Visio, or Mavim. Experience supporting AI and Copilot adoption initiatives and the associated organizational change requirements. The Perks We offer competitive pay with a performance-based bonus. Our employees also enjoy unlimited paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer.  

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US Remote

Marketing & Communications

Alliance Manager

As an Alliance Manager you can expect to... Partner closely with the Alliance Leader to execute HSO’s Microsoft alliance strategy, translating strategic priorities into actionable programs, relationships, and business opportunities. Build and maintain strong relationships across Microsoft’s sales, partner, industry, and solution organizations, serving as a trusted connection point between Microsoft and HSO. Develop relationships with Microsoft field sellers and position HSO’s capabilities, customer successes, and areas of differentiation to help create and win new opportunities. Drive day-to-day co-sell activity by facilitating introductions, connecting sellers, identifying opportunities, and helping joint pursuits progress through the sales cycle. Lead account mapping and account-planning activities to identify whitespace opportunities, prioritize target accounts, and align go-to-market efforts between Microsoft and HSO. Maintain visibility into Microsoft-sourced and Microsoft-influenced opportunities, partnering with HSO sellers to qualify, develop, advance, and close pipeline. Coordinate joint go-to-market initiatives, including sales plays, marketing campaigns, seller enablement activities, workshops, events, and customer engagements. Support strategic pursuits by engaging the appropriate Microsoft sellers, specialists, technical resources, funding programs, and partner resources to strengthen opportunities. Develop and support alliance messaging, customer success stories, value propositions, and sales materials that help Microsoft teams confidently introduce HSO to customers. Facilitate alliance operating rhythms including pipeline reviews, account-planning sessions, quarterly business reviews, business reviews, and joint planning meetings while providing visibility into alliance performance, pipeline health, seller engagement, and key initiatives. Stay informed on changes within Microsoft, including organizational priorities, programs, solution investments, and leadership changes, communicating their impact and relevance to HSO teams. Identify opportunities to scale and improve alliance engagement by turning successful activities into repeatable processes, best practices, and playbooks. You’re great at... Building relationships quickly and turning those relationships into productive business outcomes. Connecting people across organizations and recognizing opportunities where introductions can unlock customer value and pipeline growth. Following opportunities from initial introduction through execution, ensuring momentum and accountability throughout the pursuit process. Understanding seller priorities and creating mutual value for Microsoft, HSO, and customers. Managing multiple relationships, accounts, opportunities, and initiatives while balancing competing priorities. Collaborating effectively across sales, consulting, marketing, industry, and technology teams to achieve shared objectives. Communicating clearly and confidently with both executive stakeholders and field-level teams. Bringing structure, organization, and follow-through to complex, fast-moving partnership activities. Using pipeline, sales, and activity data to identify successes, surface risks, and focus attention where it is needed most. Learning complex partner organizations, understanding key influencers, and navigating how decisions are made. Operating independently while recognizing when executive engagement is needed to advance relationships or opportunities. Taking a proactive approach by anticipating the next conversation, connection, or action required to drive results. Sound interesting? If so, you’ll have... Experience in alliances, partnerships, business development, sales, account management, go-to-market, or a related commercial role within consulting, professional services, or enterprise technology. Experience working with Microsoft or another major technology ecosystem, including an understanding of partner organizations and field sales structures. Experience supporting or executing co-sell motions, partner-led sales activities, account mapping, joint go-to-market initiatives, or business development programs. A demonstrated track record of building productive relationships with sales teams, partner organizations, and internal stakeholders. Strong commercial acumen and an understanding of how partner engagement and relationship-building contribute to pipeline growth and revenue outcomes. Experience managing multiple opportunities, initiatives, or priorities across a complex stakeholder environment. Strong organizational and execution skills with the ability to move initiatives from planning through successful completion. Excellent communication, presentation, stakeholder management, and relationship-building skills. Comfort operating in a matrixed environment where influence, collaboration, and cross-functional alignment are critical to success. Familiarity with Microsoft solution areas such as Azure, Data & AI, Business Applications, Modern Work, Security, or Copilot. The curiosity and drive to continuously learn Microsoft’s organization, priorities, programs, and evolving go-to-market strategy. The Perks We offer competitive pay with a performance-based bonus. Our employees also enjoy unlimited paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer.

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US New York

Marketing & Communications

Marketing GTM Engineer

  As a Marketing GTM Engineer you can expect to... Own and continuously evolve HSO’s marketing technology ecosystem, ensuring platforms work seamlessly across the buyer journey and support scalable growth. Identify manual, fragmented, or inefficient go-to-market processes and design technology, automation, and AI-driven solutions that improve speed, effectiveness, and operational efficiency. Build, deploy, and optimize AI-enabled workflows, agents, and tools that enhance productivity across Marketing, Sales, and the broader GTM organization. Develop automation that supports demand generation, account-based marketing (ABM), Microsoft alliance initiatives, and seller activation programs. Help operationalize AI across marketing functions, including content creation, campaign execution, audience intelligence, personalization, reporting, and seller enablement. Evaluate emerging marketing, automation, and AI technologies, determining where they can deliver meaningful business value and improve GTM performance. Design and maintain scalable workflows and integrations connecting Dynamics 365 CRM, Apollo, sales engagement platforms, intent and data providers, and other GTM tools. Create dashboards, automated reporting, alerts, and actionable insights that help teams understand performance and focus on high-impact opportunities. Establish documentation, governance, and best practices that enable automation and AI solutions to scale safely and effectively across the organization. Serve as a technical problem solver for Marketing by improving processes, accelerating execution, and helping teams work smarter through technology. You’re great at... Understanding B2B marketing and how prospects move through the lead-to-revenue lifecycle. Translating business challenges into practical technology, automation, and AI solutions. Building workflows, integrations, and automated processes across multiple platforms and systems. Working with APIs, webhooks, data integrations, and low-code/no-code automation tools. Evaluating new technologies and identifying opportunities to create measurable business impact. Using data, reporting, and analytics to uncover insights and drive informed decision-making. Collaborating across Marketing, Sales, and GTM teams to improve processes and outcomes. Experimenting, prototyping, and iterating quickly rather than waiting for perfect requirements. Thriving in a fast-moving environment where technology and business needs continue to evolve. Sound interesting? If so, you’ll have... 5+ years of experience in marketing technology, marketing operations, revenue operations, growth operations, or a related field. Strong knowledge of B2B marketing processes and the end-to-end lead-to-revenue lifecycle. Hands-on experience with CRM, marketing automation, and sales engagement platforms. Experience building and managing workflows, integrations, and automations across multiple technologies. Hands-on experience using AI tools, large language models (LLMs), AI agents, or AI-enabled automation within real business workflows. Experience working with APIs, webhooks, low-code/no-code automation platforms, and data integrations. Strong analytical and problem-solving skills with the ability to translate business needs into technical solutions. Experience with Microsoft Dynamics 365 CRM is a plus. Experience supporting go-to-market functions such as demand generation, ABM, alliance marketing, sales activation, or revenue growth initiatives is highly desirable. The Perks We offer competitive pay with a performance-based bonus. Our employees also enjoy unlimited paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer.

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US New York

Marketing & Communications

Events Marketing Coordinator

  As an Events Marketing Coordinator you can expect to... Coordinate the execution of conferences, trade shows, customer events, executive programs, Microsoft-sponsored initiatives, and other field marketing activities across the U.S. Manage event logistics from planning through completion, including timelines, checklists, registrations, shipping, booth materials, signage, giveaways, and onsite requirements. Partner with vendors, venues, event organizers, and internal stakeholders to ensure events are delivered smoothly and on schedule. Support attendee registration, pre-event communications, and internal activation efforts that drive participation and engagement. Coordinate speaker logistics, presentation requirements, and session execution to ensure a seamless event experience. Maintain event calendars, budgets, documentation, and key deadlines to support effective planning and execution. Ensure Sales and Marketing teams have the information, materials, and resources needed to maximize event success. Support onsite event execution at priority programs, including booth setup, registration activities, and attendee experience management. Coordinate post-event lead processing and follow-up activities in partnership with Marketing Operations, Business Development Managers, and Sales teams. Track and report on key event metrics such as attendance, leads, meetings, and pipeline activity. Contribute to continuous improvement of event playbooks, processes, and execution standards. You’re great at... Staying highly organized and managing multiple projects, deadlines, and priorities simultaneously. Paying close attention to details and ensuring nothing falls through the cracks. Coordinating complex logistics and keeping programs on track from planning through execution. Communicating clearly and confidently with internal teams, external vendors, venues, and event partners. Building strong working relationships and collaborating effectively across teams. Adapting to changing priorities in a fast-paced environment while maintaining a high level of accuracy. Taking initiative, identifying gaps, and proactively resolving issues before they become problems. Supporting both in-person and virtual event experiences with a focus on quality and execution excellence. Sound interesting? If so, you’ll have... 1–3 years of experience in marketing, events, project coordination, or a related field. Strong organizational skills and exceptional attention to detail. Demonstrated project management skills with the ability to manage multiple concurrent deadlines and initiatives. Strong written and verbal communication skills. Experience coordinating with internal stakeholders, vendors, or external partners. The ability to thrive in a fast-paced environment with changing priorities and competing demands. Willingness and ability to travel within the United States to support key events. Experience in B2B technology, professional services, or a related industry is preferred but not required. A proactive, solution-oriented mindset with a willingness to take ownership and drive execution. The Perks We offer competitive pay with a performance-based bonus. Our employees also enjoy unlimited paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer.

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US Remote

Human Resources & Talent

Manager, Total Rewards

As a Manager, Total Rewards you can expect to... Own the strategy, design, competitiveness, and compliance of HSO’s compensation, benefits, payroll, and total rewards programs, ensuring alignment with business goals and organizational growth. Conduct market benchmarking, internal equity analyses, and compensation modeling to inform pay structures, incentive programs, and benefits offerings that support retention and performance. Lead annual compensation review cycles and Variable Compensation Plan (VCP) administration while providing compensation insights and recommendations to leadership. Direct the strategy and administration of HSO’s self-funded health plans, including vendor and carrier relationships, contract negotiations, renewals, and open enrollment planning. Monitor and interpret evolving regulatory requirements, including pay transparency laws, ERISA, ACA, FMLA, and related employment regulations, translating requirements into effective policies and processes. Lead pay equity assessments and FLSA classification reviews to support compliance, consistency, and fair employment practices. Oversee end-to-end payroll operations for a 400+ employee remote workforce, ensuring accuracy, timeliness, and compliance across multiple jurisdictions. Manage benefits administration activities including enrollments, status changes, terminations, carrier updates, ACA reporting, 401(k) audit documentation, and expense reimbursement reconciliation. Serve as a trusted resource for employee payroll and benefits inquiries, delivering responsive support and a positive employee experience. Build and scale HSO’s total rewards function by defining, hiring, and onboarding a Payroll & Benefits Coordinator, then transitioning operational responsibilities while retaining strategic leadership and oversight. You’re great at... Balancing strategic total rewards leadership with hands-on operational execution. Designing compensation and benefits programs that support employee engagement, retention, and business performance. Analyzing compensation data, market trends, and internal equity considerations to make informed recommendations. Building trusted relationships and partnering effectively with leaders, employees, vendors, and external providers. Navigating complex compliance requirements and translating regulatory guidance into practical business processes. Managing multiple priorities while maintaining exceptional accuracy and attention to detail. Leading through change and building scalable programs, processes, and teams from the ground up. Communicating complex compensation, payroll, and benefits concepts in a clear and approachable manner. Sound interesting? If so, you’ll have... 7–10 years of progressive experience in compensation, benefits, payroll, total rewards, or a related discipline. Hands-on experience managing payroll operations, including multi-state payroll tax compliance. Experience leading compensation programs, annual review cycles, benchmarking initiatives, and total rewards strategy development. Strong knowledge of ERISA, ACA, FMLA, pay transparency requirements, and related employment regulations. Experience managing benefits administration, carrier relationships, vendor negotiations, and health plan strategies. Proficiency with payroll systems such as ADP or Paylocity and HRIS platforms. Experience with BambooHR, strongly preferred. CPP, CEBS, SHRM-SCP, SPHR, or related professional certification is a plus. Demonstrated ability to operate effectively in both strategic leadership and hands-on execution roles. The Perks We offer competitive pay with a performance-based bonus. Our employees also enjoy unlimited paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer.

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US New York

Data & AI

Senior Project Manager - Data and AI

As a Senior Project Manager (Data & AI) you can expect to… Lead the successful delivery of Data & AI programs ranging from cloud modernization and analytics initiatives to AI adoption and enterprise data platform implementations. Manage the full project lifecycle across small to large engagements, including scope, schedule, budget, resources, risks, issues, change control, and delivery governance. Develop and maintain project plans, milestone schedules, RAID logs, sprint plans, status reporting, and delivery tracking mechanisms that provide visibility and accountability across stakeholders. Facilitate discovery workshops and design sessions to gather requirements, align stakeholders around business objectives, and establish clear delivery roadmaps. Lead executive steering committees and governance forums, translating complex delivery information into actionable insights, decisions, and recommendations. Oversee multi-team delivery efforts by managing dependencies across client teams, delivery teams, third-party vendors, Microsoft partners, and other stakeholders. Establish and reinforce effective project governance, including roles and responsibilities, communication plans, escalation paths, and ways of working that support delivery success. Drive proactive risk identification and mitigation strategies while ensuring timely resolution of issues that could affect scope, timelines, quality, or business outcomes. Support customer success by maintaining strong alignment between project execution, stakeholder expectations, adoption objectives, and measurable business value realization. Guide release and deployment planning activities, including multi-sprint delivery models, ensuring successful transitions from development through production deployment. You’re great at… Managing multiple projects and priorities simultaneously while maintaining a high standard of delivery quality. Bringing structure, clarity, and momentum to ambiguous situations by developing actionable plans and driving measurable progress. Building trusted relationships with clients, partners, executive sponsors, and delivery teams. Prioritizing work effectively and communicating commitments clearly across both business and technical audiences. Driving proactive governance and risk management practices that prevent issues rather than reacting to them after they occur. Communicating confidently with executive stakeholders, project teams, and technical specialists. Leading change management and adoption efforts, particularly within data, analytics, and AI-driven transformation initiatives. Solving complex challenges through structured thinking, strong facilitation skills, and practical, business-focused solutions. Learning new concepts, technologies, and delivery approaches quickly within a rapidly evolving Data & AI landscape. Promoting the mission and Shared Values of our company. Sound interesting? If so, you’ll have… Bachelor’s degree or equivalent professional experience. 7+ years of project management experience delivering complex enterprise technology programs. Experience managing data, analytics, cloud, or AI-related delivery projects; consulting experience is a plus. Demonstrated success leading cross-functional teams that include business stakeholders, project managers, architects, engineers, developers, and technical specialists. Strong experience with project delivery methodologies including Agile/Scrum, Hybrid, and Waterfall approaches. Proven ability to manage project scope, schedules, budgets, resources, dependencies, risks, issues, change requests, and delivery governance. Strong stakeholder management, facilitation, and communication skills, including experience leading executive steering committees and client-facing engagements. Experience establishing project governance frameworks, maintaining delivery documentation, and delivering clear project reporting. Working knowledge of data governance, privacy, security, and responsible data management practices. Experience managing project financials, commercial delivery, forecasting, burn rates, margins, and change orders. Proficiency with project and delivery management tools such as Azure DevOps (ADO), Jira, Microsoft Project, Smartsheet, or similar platforms. PMP certification is highly desirable; PMI-ACP, Certified ScrumMaster (CSM), SAFe, or similar certifications are a plus. The Perks We offer competitive pay with a performance-based bonus. Our employees also enjoy unlimited paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer.

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US Remote

ERP & CRM (e.g. D365 F&O, D365CE)

Microsoft Dynamics 365 F&O Senior Project Manager

As a D365 F&O Senior Project Manager you can expect to... Lead Dynamics 365 Finance & Operations implementations from initiation through deployment, managing all phases of the project lifecycle for small to large-scale engagements. Drive project success through effective scope, change, resource, schedule, and cost management while maintaining alignment with client objectives and business outcomes. Participate in and facilitate design and discovery sessions to gather requirements, understand stakeholder needs, and support solution planning. Lead steering committee meetings and provide clear, consistent communication across project teams, stakeholders, and executive sponsors. Manage project plans, timelines, dependencies, risks, issues, and deliverables to ensure successful execution and on-time delivery. Monitor project progress and performance, implementing appropriate controls and reporting to maintain transparency and accountability. Support and guide cross-functional project teams, fostering collaboration and helping teams navigate challenges throughout the implementation lifecycle. Proactively identify and mitigate project risks while driving timely resolution of issues that may impact delivery. Build trusted relationships with clients and partners while ensuring a positive implementation experience and high levels of customer satisfaction. You’re great at... Managing multiple projects, priorities, and deliverables simultaneously in a fast-paced consulting environment. Navigating organizational change and applying change management principles to support successful project outcomes. Building strong relationships with clients, partners, and project stakeholders. Prioritizing work effectively and communicating commitments clearly with both customers and team members. Working collaboratively across diverse teams and contributing to a highly engaged, team-oriented environment. Solving complex business and project challenges with creative, practical solutions. Learning new concepts, technologies, and business processes quickly and applying them effectively. Promoting the mission and Shared Values of the organization through your actions and leadership approach. Sound interesting? If so, you’ll have... Bachelor’s degree. 5+ years of experience delivering Dynamics 365 Finance & Operations implementations. 8+ years of experience managing large ERP and/or CRM software implementation projects and development teams. Previous experience serving as a Lead Consultant or Project Manager on a D365 Finance & Operations implementation. Experience working with multiple software development lifecycle (SDLC) methodologies, including Agile and Waterfall approaches. Demonstrated success leading and managing project teams through complex software implementation engagements. Strong financial acumen and the ability to effectively manage project budgets, resources, and delivery expectations. Strong understanding of business processes and business process analysis methodologies. Working knowledge of Lifecycle Services (LCS) and/or Visual Studio Team Services (VSTS). PMP certification is highly desirable. Proficiency with Microsoft Project. The Perks We offer competitive pay with a performance-based bonus. Our employees also enjoy unlimited paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer.  

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US Remote

Sales & Business Development

Business Development Director

As a Business Development Director you can expect to... Drive new business growth by positioning HSO’s Microsoft-based solutions and services to Professional Services organizations through consultative selling and relationship development. Own the full sales lifecycle, including prospecting, qualification, discovery, solution positioning, proposal development, negotiation, and contract execution. Lead introductory and executive-level client conversations, helping prospects identify business challenges and aligning HSO’s capabilities to their strategic objectives. Develop and execute targeted account strategies and sales plays to expand market presence and generate new opportunities within the Professional Services sector. Build and maintain strong relationships with prospective clients, leveraging industry expertise and Microsoft ecosystem knowledge to establish credibility and trust. Collaborate closely with delivery, pre-sales, and technical teams to ensure proposed solutions align with client requirements and business outcomes. Support response development for RFPs, proposals, and client presentations by applying Microsoft business applications expertise and consultative sales methodologies. Partner with Marketing and Business Development teams to develop lead generation campaigns, target vertical markets, and increase pipeline generation. Proactively identify, qualify, and nurture opportunities through networking, industry events, referrals, digital outreach, and existing professional relationships. Serve as a market advocate by staying informed on industry trends, competitive positioning, and emerging opportunities within the Microsoft ecosystem and Professional Services industry. You’re great at... Developing and executing measurable sales strategies focused on Microsoft-centric solutions and services. Building trusted relationships with Professional Services clients and aligning business challenges with meaningful technology solutions. Collaborating across sales, leadership, delivery, and technical teams to create successful client outcomes. Identifying and pursuing new business opportunities through strategic networking, industry engagement, and targeted outreach. Developing, managing, and advancing a healthy sales pipeline that consistently supports revenue growth objectives. Leveraging Microsoft ecosystem knowledge and professional relationships to effectively position HSO solutions in competitive markets. Managing complex sales cycles from qualification and solution scoping through negotiation and close. Navigating challenging business conversations and creating solutions that address client needs while driving business results. Staying current on industry trends, competitive developments, and innovations impacting Professional Services organizations. Sound interesting? If so, you’ll have... Degree in Business, Computer Science, Finance, or a related discipline, or equivalent combination of education and experience. 4+ years of experience selling Microsoft Business Applications, Cloud solutions, or related technology services. Prior consulting, business analyst, implementation, or product support experience related to Microsoft Business Solutions. Previous experience selling enterprise technology solutions, preferably within the Microsoft ecosystem. An established network and client base within the Professional Services sector. Proven success closing business application and technology sales opportunities as an Account Executive, Sales Representative, or similar client-facing sales role. Demonstrated ability to manage complex sales processes, navigate challenging client situations, and apply effective pricing and negotiation strategies. Experience developing new business, generating leads, and achieving sales targets in a consultative selling environment. Ability to thrive in a dynamic, entrepreneurial organization while working collaboratively within a team environment. Willingness and ability to travel 30% or more. The Perks We offer competitive pay with a performance-based bonus. Our employees also enjoy unlimited paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer.

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US Remote

Consulting & Advisory

Transformation Consultant

  As an Advisory Transformation Consultant you can expect to... Serve as a trusted advisor to clients, guiding enterprise transformation initiatives from strategic planning through adoption and sustained business value realization. Partner with executive sponsors and key stakeholders to define transformation objectives, success measures, value drivers, and business outcomes. Lead current-state assessments to identify performance gaps, improvement opportunities, and key transformation levers. Develop value blueprints and phased transformation roadmaps that connect business capabilities, processes, technology investments, risk considerations, and organizational readiness. Facilitate executive, leadership, and stakeholder workshops that drive alignment, decision-making, and transformation momentum. Lead end-to-end business process discovery and future-state design efforts that balance strategic goals with operational realities. Collaborate with solution architects and functional consultants to align business requirements, process changes, and solution configurations. Design and execute integrated change management strategies, including sponsorship alignment, communications, training, readiness, engagement, and reinforcement activities. Conduct change impact and organizational readiness assessments, identify adoption risks, and develop mitigation strategies. Define and monitor adoption, performance, and benefits realization metrics while recommending corrective actions and continuous improvement opportunities. Coach executive sponsors and business leaders to serve as visible and effective change champions throughout transformation programs. Contribute to the growth of HSO’s Advisory practice through thought leadership, reusable assets, methodologies, templates, playbooks, accelerators, case studies, and business development activities as appropriate to level. You’re great at... Translating organizational strategy into actionable transformation roadmaps tied to measurable business value. Facilitating executive and stakeholder workshops that build alignment, drive decisions, and create momentum. Designing future-state business processes that are both strategic and operationally practical. Leading change management initiatives that enable adoption, readiness, capability development, and sustained performance improvement. Connecting people, process, and technology decisions to tangible business outcomes. Influencing stakeholders and driving progress in complex environments without direct authority. Operating effectively between executive-level advisory conversations and hands-on delivery support. Communicating complex concepts clearly to executive, business, and project stakeholders. Solving complex business challenges with a collaborative and outcomes-focused approach. Sound interesting? If so, you’ll have... Bachelor’s degree in Business, Management, Organizational Development, or a related field. 3+ years of experience in consulting, advisory services, business transformation, change management, or a related discipline. Experience supporting ERP, CRM, or cloud transformation initiatives, with Microsoft Dynamics 365 experience strongly preferred. Working knowledge of established change management methodologies such as Prosci/ADKAR, Kotter, or similar frameworks. Strong analytical capabilities, including business case development, KPI definition, value measurement, and process mapping. Excellent workshop facilitation, stakeholder management, and executive communication skills. Experience working across multiple engagements and navigating complex or ambiguous business environments. Experience within a Microsoft partner consulting environment. Familiarity with business process management frameworks and tools such as BPMN, APQC, Visio, or Mavim. Experience supporting AI and Copilot adoption initiatives and the associated organizational change requirements. The Perks We offer competitive pay with a performance-based bonus. Our employees also enjoy unlimited paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer.  

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US Remote

ERP & CRM (e.g. D365 F&O, D365CE)

D365 Supply Chain Functional Solution Architect

As a D365 Supply Chain Solution Architect you can expect to... Serve as the Functional Solution Architect (FSA) for Dynamics 365 Supply Chain implementations, leading the successful delivery of Supply Chain Management workstreams across complex client engagements. Lead solution strategy and advisory activities during the analysis phase of D365 Finance & Operations implementations, helping clients align business objectives with technology solutions. Facilitate Business Process Analysis (BPA) workshops to understand current-state processes, identify opportunities for improvement, and define future-state solutions. Develop key solution deliverables including Business Process Analysis documentation, Solution Blueprint documents, and Fit/Gap assessments. Accurately estimate enterprise-scale projects, including required resources, timelines, and skillsets needed for successful delivery. Provide architectural guidance throughout design, development, testing, and deployment phases, ensuring solutions align with business requirements and best practices. Establish and oversee formal testing and issue-resolution processes, with particular focus on functional architecture and integration points. Review and approve functional specifications, unit and system test scripts, deployment plans, and readiness activities to support successful project outcomes. Ensure training strategies and materials enable clients to effectively adopt, use, and maintain their solution after deployment. Act as a trusted advisor and escalation point for support issues during and after implementation projects, while traveling as client and business needs require. You’re great at... Articulating the architectural differences between solution approaches and evaluating integration strategies across multiple platforms. Providing leadership in consulting engagements and building strong, trusted client relationships. Forming, leading, and collaborating with virtual teams across large, matrixed organizations. Managing competing priorities, communicating commitments clearly, and driving accountability. Working effectively in highly collaborative team environments. Solving complex business and technology challenges with creative, practical solutions. Mentoring and guiding junior consultants on implementation best practices and delivery approaches. Learning new concepts quickly and applying them effectively to client engagements. Championing the mission and Shared Values of the organization. Sound interesting? If so, you’ll have... 8+ years of combined experience delivering Microsoft Dynamics 365 Supply Chain Management implementations, application deployments, and architecture for complex enterprise systems. Experience across the full project lifecycle, including assessments, analysis, business case development, envisioning, planning, deployment, and benefits realization. Strong knowledge of ERP concepts including supply chain, manufacturing, planning, production, and distribution. Experience translating business and functional requirements into scalable solution architectures. Hands-on experience leading multi-phase, multi-country, enterprise-wide implementations. A proven track record of delivering business value through information systems initiatives at the executive level. The ability to serve as a trusted advisor and influential voice in key business and technology decisions. The ability to operate comfortably between high-level solution architecture and hands-on delivery activities throughout all phases of an implementation project. Warehouse Management System (WMS) experience is a plus. The Perks We offer competitive pay with a performance-based bonus. Our employees also enjoy unlimited paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer.

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CA Toronto

Consulting & Advisory

D365 CE, Lead Consultant

  D365 CE Lead Consultant Responsibilities and Activities In the context of large-scale transformations, you are responsible for the delivery of D365 CE solutions involving multiple domains. This position will focus heavily on the Customer Service module and, to a much lesser degree, the Marketing module in a regulatory environment. You must understand, and be able to demonstrate experience working on, large enterprise accounts where there are interdependencies between departments, competing priorities, extensive documentation requirements, and structured IT processes that exist and must be adhered to. You will gather CE requirements, map industry and business processes, and propose business solutions that suit the customer's IT landscape. You will lead functional and technical project teams towards successful implementation following your architectural design. You will also play a substantive role in commercial activities, such as creating thought leadership, contributing to RFPs, and building strong customer relationships. Requirements Technical Skills & Knowledge Coordinate multiple project teams to successfully implement CE solutions Groom requirements with client product owner, BA and business teams Break down the work into manageable tasks Estimate the work at the Epic, Feature, User Story and Task levels Assign work to reports on your stream Enable teams to deliver the work on time and within estimates Create and propose solution architecture using primarily D365 CE, taking adjacent Microsoft technologies into consideration Report on your stream's progress, issues and risks at daily stand-ups Triage bugs and assign reports to work on resolution Hone industry expertise by researching current sector risks, innovations and opportunities Partner with Director- and VP-level customers to solve their CE challenges Personal & Corporate Contributions Own a CE domain (e.g., Customer Service) in the local entity by, among other things, keeping up to date with the latest Microsoft and market advancements Collaborate with cross-functional teams to leverage expertise and ensure high-quality project delivery Enhance internal use and improvement of HSO project methodologies and delivery processes Share expertise by training others and instigating learning and knowledge-sharing initiatives People & Culture Responsibilities Collaborate effectively with cross-functional teams and foster a positive team culture Monitor and guide a diverse group of talent to achieve goals and deliver results for HSO and our customers Nurture the career development of others through frequent, targeted conversations, coaching, performance management and mentoring Develop others through team supervision on projects and/or as direct reports (HR responsibility / Team Lead role, if applicable) Commercial & Business Acumen Nurture relationships with customer decision-makers, influencers and key users Contribute to the overall growth of HSO by spotting and acting on cross-selling and up-selling opportunities Participate in sales meetings and customer workshops Career Development To progress to the next level, you should demonstrate the ability to lead complex projects independently, manage customer relationships effectively, and contribute to the growth of the business. Developing advanced technical and business knowledge and expanding your industry expertise will be essential for moving forward. You will coach, steer and mentor colleagues within HSO. Depending on your ambitions, track record and talent, and on HSO's current needs, you may be appointed Team Lead or Consulting Manager. To be promoted to the next level, you need to already be working as a Senior Managing Consultant on customer engagements and to exceed your KPIs.  

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