Read more
Non-Profit Customer Stories
Manufacturing
The advantages of automation, AI, and machine learning have caused a shift toward smart factories and data-driven manufacturers. We help you to become competitive, innovative, and resilient.
Financial Services
How to navigate intense competition, stay in compliance with ever-changing regulations and leverage commercial opportunities. We help you create an IT landscape that enables efficient operations and connects processes and data.
Professional Services
People-centered, client-focused and project-driven: that’s professional services in a nutshell. We design and implement technology solutions that enable better decision-making and effective working.
Retail & Distribution
We modernize the retail workplace, bringing previously unseen insights to the business, implementing intelligent order management and get you closer to your customer.
Public Sector
HSO helps public and government organizations to meet and leverage increasing expectations for digital service, responsiveness and transparency.
Non-Profit
We support Non-Profits by modernizing applications, automating processes, and providing insight. Through technology, we nourish successful relationship management and enable greater impact.
What we do
HSO is one of the world’s top business solution and implementation partners, large enough to serve, small enough to care. Through our services, we help companies transform the way they work and improve business performance.
Business Applications
Microsoft Dynamics 365 Business Applications for ERP and CRM are leading in the industry. But their real strength is in the integration. Combined, they deliver even more value.
Cloud Services
HSO has a proven track record in supporting our customers in their cloud journey. With your business in mind, we offer a comprehensive suite of services to help you gain value from the cloud.
Data & AI
We help customers build an operational and future-proof data platform, ready to realize business value from AI and machine learning technologies.
Our Solutions
HSO develops industry-specific solutions that leverage the latest cloud and AI technologies from Microsoft, accelerating our customers' digital transformation.
Join HSO
Our workforce is a growing dynamic, unique, and diverse global community that is quality and performance-driven. For every stage in your career, we offer challenging opportunities. We look forward to meeting you!
Life at HSO
We are a global community of people with an entrepreneurial spirit, in an environment where you can really make a difference and have your voice heard. We constantly challenge ourselves to be better. Come join the journey with us!
Graduate Programs
Skyrocket your career with our graduate programs and accredited certification opportunities at HSO around the world!
HSO Academy
From technical skills, soft skills, mentorships, leadership coaching, masterclasses, informal knowledge sharing and globally recognised certifications - HSO Academy is your personal and professional knowledge accelerator.
Vacancies
Find opportunities in Consultancy & Technology, Project Management, Leadership, Sales and Business Development, Marketing, Legal and HR.
Join HSO
Our workforce is a growing dynamic, unique, and diverse global community that is quality and performance-driven. For every stage in your career, we offer challenging opportunities. We look forward to meeting you!
Life at HSO
We are a global community of people with an entrepreneurial spirit, in an environment where you can really make a difference and have your voice heard. We constantly challenge ourselves to be better. Come join the journey with us!
Graduate Programs
Skyrocket your career with our graduate programs and accredited certification opportunities at HSO around the world!
HSO Academy
From technical skills, soft skills, mentorships, leadership coaching, masterclasses, informal knowledge sharing and globally recognised certifications - HSO Academy is your personal and professional knowledge accelerator.
Vacancies
Find opportunities in Consultancy & Technology, Project Management, Leadership, Sales and Business Development, Marketing, Legal and HR.
The Royal Dutch Guide Dog Foundation
Helping The Royal Dutch Guide Dog Foundation open up even more worlds
Giving as many people with disabilities as possible a better life with a professionally trained assistance dog: that is what The Royal Dutch Guide Dog Foundation (KNGF) is all about. In the context of the annual CSR project MotionTogether, Motion10, an HSO company, chose to help KNGF realise their growth ambitions. From the very first meeting, Operations Manager Miranda van Mook was pleasantly surprised: “Wow, I thought, can I really think in terms that big? Is all of this possible?”
Doubling the number of new client-dog combinations within 10 years: that is what The Royal Dutch Guide Dog Foundation is aiming for. “You can only achieve such a solid growth target if you make strategic decisions based on up-to-date and reliable management information,” says Miranda van Mook. “Everything depends on the right coordination between breeding and training dogs, training dog trainers and the money required for this, which largely comes from donors. We already had a data-driven strategy that should enable the desired growth, but we lacked the ability to quickly and properly convert the available data into strategic management information. That would require a significant IT investment, while of course, we prefer to spend every euro donated on breeding and preparing assistance dogs for our clients.”
For The Royal Dutch Guide Dog Foundation, being selected as the MotionTogether 2021 project meant that - starting with fundraising and communication - it can apply a datadriven approach, without having to use donor money for IT. In his capacity of scrum master, Richard Rossen has managed the team of consultants from Data & Analytics during the project. “Like other years, we approached the MotionTogether 2021 project in the same way as our other projects,” says Richard. “That means that together with the customer, we work towards the desired IT innovation. We use PitWall; our approach to a Managed Cloud solution for our customers, using clear steps.”
Collaboration
In the summer, the team collected the wishes and needs of KNGF and the organization was extensively questioned about the business processes, the working methods, the available data and so on. Miranda van Mook fondly remembers those first conversations. “It was great that Motion10 understood us so quickly and well. Of course, it was up to us to indicate as accurately as possible what we needed, but we immediately noticed there were people on the other side who not only understood functionally what we do, but who could also quickly understand our questions and challenges, what management information is and how you use it in an organization. That immediately made the collaboration very pleasant.”
MotionTalent Consultants add value
For team members Tom van Velzen and Jeroen Schreuder, the KNGF project was an excellent opportunity to put many of the hard and soft skills recently learned into practice. After their studies, the two young professionals followed an internal training course at the Data & Analytics unit as MotionTalent Consultants. Coached and supervised by Richard Rossen and other experienced consultants, they added value for the customer with great enthusiasm and know-how. Tom van Velzen: “In this project, we were able to apply our acquired knowledge in a real life case, and it’s great to see that whatever was still a bit theoretical during your studies, turns out to work so well in practice. That an organization like The Royal Dutch Guide Dog Foundation can really come closer to its goal, because we make it possible to steer on the basis of available data.”
Colleague Jeroen Schreuder explains the challenge for the project team: “Donors are the largest source of income for KNGF, so that is what the control information must be about. For example, if you notice that people are willing to donate a bit more in the fourth quarter, you’ll be able to get the most out of that with a targeted campaign. If you notice that many donors leave after about five years and that this usually happens in January, you are now, with that information in hand, able to steer the Marketing department in time to try to keep these donors. If you expect some significant legacies in the next five years, perhaps you could start making certain investments now. KNGF previously did not grasp all marketing opportunities, because they were unable to properly and timely combine the available data from their CRM Salesforce and Google Analytics into valuable insights and management information. Thanks to our Power BI reporting, they now have a tool that increases their chances of achieving their growth target.”
Taking important steps
Miranda van Mook and her colleagues at KNGF feel like royalty with their new reporting tool. “The report is in fact an interactive dashboard. It gives us a lot of insight into our donors, saves us considerable time and gives us access to current and accurate data at all times. This enables us to take important steps, especially in the field of fundraising and communication. In the future, we want to continue working with Motion10 to also integrate the operational and financial data in the Power BI report, so we can work and manage fully data-driven on even more fronts
Richard Rossen is pleased that he and his team have been able to play a significant role in the success of The Royal Dutch Guide Dog Foundation. “The fact that our company genuinely finds it important to take social responsibility in this way makes me proud to work here. A CSR project like this means a lot of work in a short period of time, but the satisfaction is very high. We have contributed to ensure that more people who need it can get a well-trained assistance dog and thus have a better life. That feels great.”
Miranda van Mook, Operations Manager at The Royal Dutch Guide Dog Foundation:
''In the future, we want to continue working with this partner to also integrate the operational and financial data in the Power BI report, so we can work and manage fully data-driven on even more fronts.''
Read more
Non-Profit Customer Stories
We, and third parties, use cookies on our website. We use cookies to keep statistics, to save your preferences, but also for marketing purposes (for example, tailoring advertisements). By clicking on 'Settings' you can read more about our cookies and adjust your preferences. By clicking 'Accept all', you agree to the use of all cookies as described in our privacy and cookie policy.
Purpose
This cookie is used to store your preferences regarding cookies. The history is stored in your local storage.
Cookies
Location of Processing
European Union
Technologies Used
Cookies
Expiration date
1 year
Why required?
Required web technologies and cookies make our website technically accessible to and usable for you. This applies to essential base functionalities such as navigation on the website, correct display in your internet browser or requesting your consent. Without these web technologies and cookies our website does not work.
Purpose
These cookies are stored to keep you logged into the website.
Cookies
Location of Processing
European Union
Technologies Used
Cookies
Expiration date
1 year
Why required?
Required web technologies and cookies make our website technically accessible to and usable for you. This applies to essential base functionalities such as navigation on the website, correct display in your internet browser or requesting your consent. Without these web technologies and cookies our website does not work.
Purpose
This cookie is used to submit forms to us in a safe way.
Cookies
Location of Processing
European Union
Technologies Used
Cookies
Expiration date
1 year
Why required?
Required web technologies and cookies make our website technically accessible to and usable for you. This applies to essential base functionalities such as navigation on the website, correct display in your internet browser or requesting your consent. Without these web technologies and cookies our website does not work.
Purpose
This service provided by Google is used to load specific tags (or trackers) based on your preferences and location.
Why required?
This web technology enables us to insert tags based on your preferences. It is required but adheres to your settings and will not load any tags if you do not consent to them.
Purpose
This cookie is used to store your preferences regarding language.
Cookies
Why required?
We use your browser language to determine which language to show on our website. When you change the default language, this cookie makes sure your language preference is persistent.
Purpose
This service provided by uMarketingSuite is used to track anonymized analytics on the HSO.com application. We find it very important that your privacy is protected. Therefore, we collect and store this data anonymously on our own servers. This cookie helps us collect data from HSO.com so that we can improve the website. Examples of this are: it allows us to track engagement by page, measuring various events like scroll-depth, time on page and clicks.
Cookie
Purpose
With your consent, this website will load Google Analytics to track behavior across the site.
Cookies
Purpose
With your consent, this website will load the Google Advertising tag which enables HSO to report user activity from HSO.com to Google. This enables HSO to track conversions and create remarketing lists based on user activity on HSO.com.
Possible cookies
Please refer to the below page for an updated view of all possible cookies that the Google Ads tag may set.
Cookie information for Google's ad products (safety.google)
Technologies Used
Cookies
Purpose
With your consent, we use IPGeoLocation to retrieve a country code based on your IP address. We use this service to be able to trigger the right web technologies for the right people.
Purpose
With your consent, we use Leadfeeder to identify companies by their IP-addresses. Leadfeeder automatically filters out all users visiting from residential IP addresses and ISPs. All visit data is aggregated on the company level.
Cookies
Purpose
With your consent, this website will load the LinkedIn Insights tag which enables us to see analytical data on website performance, allows us to build audiences, and use retargeting as an advertising technique. Learn more about LinkedIn cookies here.
Cookies
Purpose
With your consent, this website will load the Microsoft Advertising Universal Event Tracking tag which enables HSO to report user activity from HSO.com to Microsoft Advertising. HSO can then create conversion goals to specify which subset of user actions on the website qualify to be counted as conversions. Similarly, HSO can create remarketing lists based on user activity on HSO.com and Microsoft Advertising matches the list definitions with UET logged user activity to put users into those lists.
Cookies
Technologies Used
Cookies
Purpose
With your consent, this website will load the Microsoft Dynamics 365 Marketing tag which enables HSO to score leads based on your level of interaction with the website. The cookie contains no personal information, but does uniquely identify a specific browser on a specific machine. Learn more about Microsoft Dynamics 365 Marketing cookies here.
Cookies
Technologies Used
Cookies
Purpose
With your consent, we use Spotler to measures more extensive recurring website visits based on IP address and draw up a profile of a visitor.
Cookies
Purpose
With your consent, this website will show videos embedded from Vimeo.
Technologies Used
Cookies
Purpose
With your consent, this website will show videos embedded from Youtube.
Cookies
Technologies Used
Cookies
Purpose
With your consent, this website will load the Meta-pixel tag which enables us to see analytical data on website performance, allows us to build audiences, and use retargeting as an advertising technique through platforms owned by Meta, like Facebook and Instagram. Learn more about Facebook cookies here. You can adjust how ads work for you on Facebook here.
Cookies
Purpose
With your consent, we use LeadInfo to identify companies by their IP-addresses. LeadInfo automatically filters out all users visiting from residential IP addresses and ISPs. These cookies are not shared with third parties under any circumstances.
Cookies
Purpose
With your consent, we use TechTarget to identify companies by their IP address(es).
Cookies
Purpose
With your consent, we use this service provided by uMarketingSuite to run A/B tests across the HSO.com application. A/B testing (also called split testing) is comparing two versions of a web page to learn how we can improve your experience.
Purpose
With your consent, we use this service provided by uMarketingSuite to personalize pages and content across the HSO.com application. Personalization helps us to tailor the website to your specific needs, aiming to improve your experience on HSO.com.