• Customer Case
  • Regulated Industries Success: Pharmaceutical Innovator Boosts Efficiency and Compliance with Advanced Life Sciences Solutions

Regulated Industries Success: Pharmaceutical Innovator Boosts Efficiency and Compliance with Advanced Life Sciences Solutions

A pharmaceutical organization transforms its operations, automating critical processes, improving efficiency, and ensuring regulatory compliance by adopting Microsoft Dynamics alongside advanced solutions in the Life Sciences domain.

About

A pharmaceutical organization sought to enhance efficiency and facilitate growth by replacing an outdated system, opting for advanced solutions in the Life Sciences domain.

Challenge

The pharmaceutical industry customer had been predominantly relying on manual business processes or basic automation tools like QuickBooks for financial operations. These manual methods were inflating operational costs, rendering their internal IT systems inadequate to meet evolving company needs. In anticipation of planned growth, the organization's leadership recognized the imperative need to assess new ERP systems to usher in a fully automated operational framework.

Solution

Ultimately, the customer made the decision to implement Microsoft Dynamics in conjunction with Merit for Life Science. This strategic choice brought about significant enhancements, incorporating advanced quality and compliance functionalities, along with the addition of Document Management and Training and Certification Tracking Systems.

Results

With the integration of Merit for Life Science, the organization successfully automated critical processes, notably in the realms of inventory management and lab lifecycle management. The management of raw materials underwent a complete reorganization and optimization, resulting in reduced time requirements for planning, purchasing, receiving, testing, and other crucial processes. Furthermore, the implementation of solutions for Life Sciences ensured compliance with GxP requirements and enabled the customer to adhere to CFR Title 21 Part 11, Part 820, and Part 211 regulations.

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