Non-Profit Success: How Children International is Streamlining Operations for Greater Impact with HSO and Microsoft Dynamics 365

A global non-profit focused on helping children break free from poverty partners with HSO and Microsoft to modernize their ERP system and reduce their technical debt


Children International, a prominent non-profit organization established in 1936, has successfully empowered over 1 million children to break free from poverty through their impactful programs focused on health equity, education, life skills, and employment. Operating in countries facing significant poverty challenges, such as Colombia, Dominican Republic, Ecuador, Guatemala, Honduras, India, Mexico, Philippines, United States, and Zambia, Children International aims to create safe environments for children and youth to thrive.


Children International was encountering obstacles related to siloed, outdated systems and technical debt. To support the continued success of their global programs, Children International wanted to streamline operations for greater efficiencies.


Children International made a strategic investment in Microsoft and forged a strong partnership with HSO, a globally acclaimed Microsoft partner.

HSO initiated a comprehensive diagnostic phase to gain a deep understanding of Children International's specific business requirements and processes. Based on this in-depth analysis, HSO presented a well-defined roadmap for the implementation of Microsoft Dynamics 365 Finance and Supply Chain. After careful consideration, Children International made the decision to proceed with this solution, recognizing its potential to modernize and optimize their ERP system.

Projected Results

The primary objectives of this ERP modernization initiative are to retire the legacy solutions, establish a single source of truth with integrated data, deploy standardized global business processes, consolidate procure-to-pay activities, and enhance agency oversight and visibility. Microsoft Dynamics 365 Finance and Supply Chain provides extensive coverage of various business functions, supporting international, multi-company, and multi-site organizations. Furthermore, its seamless integration with other Microsoft technologies enhances user productivity and fosters a collaborative work environment. HSO is also implementing DynamicsAdvantage, their proprietary intellectual property, to offer additional integration functionality.

Focus on Partnership

The partnership between Children International and HSO is founded on the principles of collaboration and mutual support. HSO is committed to providing the right resources, challenging existing practices to drive positive change, and offering continuous guidance throughout the implementation process. Together, they aim to create a transformative ERP system that optimizes operations and advances Children International's noble mission.

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