Non-Profit Success: Global Humanitarian Aid Organization

How a global non-profit focused on humanitarian aid works more efficiently with Microsoft Dynamics 365 Finance and Supply Chain


A global humanitarian aid, relief, and development nongovernmental organization, this non-profit helps people whose lives and livelihoods are shattered by conflict and disaster to survive, recover, and gain control of their future. At work today in over 200 offices in 40 countries and 26 U.S. cities, the non-profit restores safety, dignity, and hope to millions who are uprooted and struggling to endure.


This non-profit had grown over 200% in 5 years, reflecting both the reality of global human displacement and their recognized leadership in serving this population. However, manual global supply chain processing and local financial database instances were causing supply delays in the field and challenges in meeting internal and donor reporting needs.


The global humanitarian non-profit implemented Microsoft Dynamics 365 Finance & Supply Chain Management along with HSO's DynamicsAdvantage for Public Sector.

Combining Microsoft Dynamics 365 Finance, Microsoft Dynamics 365 Supply Chain Management, and DynamicsAdvantage for Public Sector empowered the global humanitarian non-profit organization to improve operations, make data-driven decisions, and optimize resource allocation.


With streamlined workflows and enhanced collaboration, the implementation simplified and integrated headquarters and operations management, enabling smoother offline capabilities. The system's analysis and reporting functionalities have also boosted the organization's ability to track budgets and donations effectively.

Notably, the supply chain operations experienced remarkable improvements through features like Procurement Planning, Vendor Management, Spend Analysis, 3 Way Match, and Inventory/Asset Management. These enhancements contributed to a streamlined and efficient supply chain process.

Overall, the implementation of these solutions made the organization more efficient and effective in its humanitarian efforts. With faster decision-making, better-informed choices, and cost-effective purchasing, the organization is better positioned to serve its beneficiaries.

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