Government Success: A State’s Department of Health and Human Services Taps HSO and Microsoft to manage COVID Vaccination Processes Statewide

New solution streamlined the vaccine rollout while improving oversight


This state’s Department of Health & Human Services (DHHS) provides health and human services for both families and regular patients and is responsible for nearly one-third of the state’s government, both in employees and budget.


The DHHS was implementing the Microsoft COVID Vaccination Registration and Administration Solution (VRAS) based on Microsoft Dynamics 365 and the Power Platform. Management recognized the need for enhancements on the VRAS solution and selected HSO to assist with the effort. This project empowered DHHS to leverage a more comprehensive solution faster, with HSO working to streamline the vaccine rollout while improving oversight of the initiative. Enhancements using Power BI provided stakeholders at both the state and local public health department easier access to better data to make critical, life-saving decisions.

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