Government Success: A Municipality in Texas Looks to HSO for Technical and Help Desk Support of Critical COVID-19 Vaccine Management Efforts

The new solution provides support for vaccination registration and administration using the Microsoft Power Platform and Dynamics 365


This county seat in Texas is one of the state’s largest cities and ranks in the top 5 in the nation with the largest proportion of Hispanic population.


This large municipality deployed a vaccine registration and administration solution for the purposes of assessing, managing, and tracking of COVID-19 vaccinations. They selected HSO for help desk and application support for administrators. HSO provided a support team to assist with support requests around a vaccination registration and administration solution built on the Microsoft Power Platform and Dynamics 365. With the services provided by HSO during this critical implementation and rollout, the city’s health organizations were equipped to more quickly and efficiently distribute and administer COVID-19 vaccinations and ensure accurate and reportable assessment, management, and tracking of the program.

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