• Customer Case
  • Elemis uses Microsoft Dynamics 365 to blend beauty and technology for a radiant future

Elemis uses Microsoft Dynamics 365 to blend beauty and technology for a radiant future

A strategic partnership with HSO delivered success during the pandemic

Elemis was established in 1989 and began its exceptional journey of becoming the world’s leading educator, creator and innovator in the professional spa and skincare market. It is now a global UK skincare and spa brand with over 30 years of research and development.

Elemis evolution throughout the years

Elemis is constantly evolving through innovative product development and their award-winning retail range, combined with luxurious spa treatments.  They work with over 1600 luxurious spas and salons, 155 lavish cruise ship spas, British Airways Elemis Travel Spas and over 130 retail stores around the globe. Treating over 6.5m people every year they have the single largest influence on trends and developments in their industry.

Choosing the right partner

They went live with Microsoft Dynamics 365 during the pandemic and quickly learned that they needed a Microsoft Partner, capable of supporting them in the UK and worldwide. They selected HSO as their partner due to the extensive knowledge and experience they have in the manufacturing industry


“The partnership with HSO is very important to Elemis. It’s been good!”

What sets HSO apart

HSO is a Business Transformation Partner with deep industry expertise and global reach. HSO leverages the full power of the Microsoft Cloud to transform how people work and engage customers, ultimately accelerating the impact of cloud transformation and improving overall business performance. Large enough to serve, small enough to care.

Learn more about HSO

Consistent Global Delivery Capabilities

HSO offers global delivery capabilities alongside 24/7 managed services to expedite business transformations for multinational corporations. Our unified global delivery methodology and template approach ensure consistent implementations worldwide, enabling cost-effective solutions with predictable outcomes.

100% Microsoft Focus

HSO is a full service Microsoft Partner, having achieved all six Microsoft Cloud Partner Program Solution Designations, with each designation being anchored on the Microsoft Cloud: Business Applications, Data & AI (Azure), Digital App & Innovation (Azure), Infrastructure (Azure), Modern Work, and Security.

HSO Academy

HSO Academy is an integral part of the HSO culture for the further development, continuous improvement and certification of HSO employees. We invest in our people with ongoing training programs, delivering the most impact on your business.

HSO Offerings

HSO develops solutions for our customers that leverage the latest cloud and AI technologies from Microsoft. Our industry-focused products address the vertical and horizontal needs of the markets we operate in, accelerating our customers' digital transformation and enabling them to become digital leaders in their industry.


HSO Customer stories in Retail

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Want to learn more about how HSO can support your organisation? Please contact us. HSO Microsoft experts are ready to help.

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