What does it do?
Information Accelerator Demos
This demo series showcases the many features of HSOs Information Accelerator that makes it easier for Public Sector organisations to engage citizens and manage the information governance process
Manufacturing
The advantages of automation, AI, and machine learning have caused a shift toward smart factories and data-driven manufacturers. We help you to become competitive, innovative, and resilient.
Financial Services
How to navigate intense competition, stay in compliance with ever-changing regulations and leverage commercial opportunities. We help you create an IT landscape that enables efficient operations and connects processes and data.
Professional Services
People-centered, client-focused and project-driven: that’s professional services in a nutshell. We design and implement technology solutions that enable better decision-making and effective working.
Retail & Distribution
We modernize the retail workplace, bringing previously unseen insights to the business, implementing intelligent order management and get you closer to your customer.
Public Sector
HSO helps public and government organizations to meet and leverage increasing expectations for digital service, responsiveness and transparency.
Non-Profit
We support Non-Profits by modernizing applications, automating processes, and providing insight. Through technology, we nourish successful relationship management and enable greater impact.
What we do
HSO is one of the world’s top business solution and implementation partners, large enough to serve, small enough to care. Through our services, we help companies transform the way they work and improve business performance.
Business Applications
Microsoft Dynamics 365 Business Applications for ERP and CRM are leading in the industry. But their real strength is in the integration. Combined, they deliver even more value.
Cloud Services
HSO has a proven track record in supporting our customers in their cloud journey. With your business in mind, we offer a comprehensive suite of services to help you gain value from the cloud.
Data & AI
We help customers build an operational and future-proof data platform, ready to realize business value from AI and machine learning technologies.
Our Solutions
HSO develops industry-specific solutions that leverage the latest cloud and AI technologies from Microsoft, accelerating our customers' digital transformation.
Join HSO
Our workforce is a growing dynamic, unique, and diverse global community that is quality and performance-driven. For every stage in your career, we offer challenging opportunities. We look forward to meeting you!
Life at HSO
We are a global community of people with an entrepreneurial spirit, in an environment where you can really make a difference and have your voice heard. We constantly challenge ourselves to be better. Come join the journey with us!
Graduate Programs
Skyrocket your career with our graduate programs and accredited certification opportunities at HSO around the world!
HSO Academy
From technical skills, soft skills, mentorships, leadership coaching, masterclasses, informal knowledge sharing and globally recognised certifications - HSO Academy is your personal and professional knowledge accelerator.
Vacancies
Find opportunities in Consultancy & Technology, Project Management, Leadership, Sales and Business Development, Marketing, Legal and HR.
Join HSO
Our workforce is a growing dynamic, unique, and diverse global community that is quality and performance-driven. For every stage in your career, we offer challenging opportunities. We look forward to meeting you!
Life at HSO
We are a global community of people with an entrepreneurial spirit, in an environment where you can really make a difference and have your voice heard. We constantly challenge ourselves to be better. Come join the journey with us!
Graduate Programs
Skyrocket your career with our graduate programs and accredited certification opportunities at HSO around the world!
HSO Academy
From technical skills, soft skills, mentorships, leadership coaching, masterclasses, informal knowledge sharing and globally recognised certifications - HSO Academy is your personal and professional knowledge accelerator.
Vacancies
Find opportunities in Consultancy & Technology, Project Management, Leadership, Sales and Business Development, Marketing, Legal and HR.
Government Accelerator
And why your public sector organisation needs it
What is the Microsoft Dynamics 365 Government Accelerator?
Microsoft Dynamics 365 Government Accelerator is a cloud-based platform built for Public Sector organisations to streamline processes and deliver better services more efficiently and more easily.
It does this by providing ready built applications and processes organisations can quickly deploy to solve common challenges.
This Microsoft platform gives you:
You gain a modern cloud environment on which to solve your biggest challenges, including:
What does it do?
Government-specific extensions to a Common Data Model - including a data model - simplifying data movement across applications.
A sample customisable Power Apps portal for residents and businesses to apply for government services, programmes, and benefits.
Tracking benefit applications and approvals against the associated fund and budget in Dynamics 365 Finance for public sector. This is also provided via a connector to other finance data such as SAP S4 HANA system.
The app shows how Microsoft Power Platform and Dynamics 365 uses the data model to manage applications and approvals, and to transform government programmes and services.
Goverment Accelerator portal in action
The Public Sector portal provides a customisable sample entrance that allows residents and businesses to apply for services, programmes, and benefits.
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Who is it designed for?
The Microsoft D365 Government Accelerator is designed for Public Sector organisations including those representing:
It’s made for organisations that require a robust and secure platform – built on a common data platform - to manage operations and deliver services to people.
It’s also for Public Sector organisations under pressure to fill their skills gap. Pre-built tools reduce the need for custom development, and so expensive specialist skills. And low-code tools make solution development from a wider range of staff easier.
Government accelerator built on a common data model
The government accelerator comes with and Public Sector data model that you can use in Power Platform and Dynamics 365 and across the Microsoft technology stack. The data model is a combination of relationships to native tables and government-specific tables, including:
You can extend these data elements to build low-code or no-code applications on Power Platform. As a result, you can:
Execution point
Quite simply, the government accelerator isn’t for every Public Sector organisation.
For instance, the needs of the people you support may be entirely unique to your organisation. Or your organisation may already operate in the most efficient and optimal way possible. Or your systems are already connected and easily accessible. If this is the case, don’t consider it.
But if you are:
The scenarios
The governement accelerator offers a range of pre-built modules and functions meaning you can deploy a modern cloud enterprise scale solution fast and cost effectively.
It also comes with custom tools for creating solutions to your unique requirements. This means Public Sector organisations can quickly modernise operations to deliver better digital services.
Here’s three example scenarios of how it works in practice:
Key features of the Government Accelerator
The accelerator offers several key features that make it a powerful platform for Public Sector organisations. Features that include pre-built solutions for common functions such as finance, HR, and people services, as well as customisable tools for unique requirements. It also includes robust security features, compliance with government regulations, and seamless integration with other Microsoft tools such as Microsoft 365, Power BI, and Azure.
How to improve service delivery with the HSO Government Accelerator and AI driven tools
As a local authority, you have a lot to manage. And expectations from the people you support is high. And if your systems are disjointed, or a little on the creaky side, this is tough. Quite often manual.
The HSO Government Accelerator solves this problem. The solution enables you to manage each of these requirements from one place.
The benefits
The government accelerator pre-built data models and advanced analytic capabilities can help you streamline operations, improve collaboration, and make data-driven decisions that improve outcomes.
The government accelerator is built on the Microsoft Cloud, which is secure and compliant with a range of government regulations and standards. This gives you peace of mind that your data is protected, and your operations are compliant.
By using, and building on, the Dynamics 365 government accelerator, you can improve citizen engagement by providing better and more timely services. For example, you can use the platform to build self-service portals that enable citizens to access information and services online, reducing the need for them to visit offices in person.
The HSO Dynamics 365 government accelerator makes it easier, faster, and more cost effective to deploy digital services. Built for flexibility, it allows you to quickly create solutions that connect seamlessly with existing business processes.
HSO recommends it to Public Sector organisations looking for a way to improve service delivery and people engagement. Helping you manage a range of use cases, including:
It comes with a financial management solution to help manage budgets, grants, and other financial processes.
The Microsoft platform includes a human resources management solution to help you manage employee information, benefits, and performance.
It provides a citizen engagement solution to improve communication with citizens and deliver better services.
The platform offers a case management solution to help Public Sector organisations manage cases, incidents, and requests more efficiently.
Microsoft's Government accelerator includes compliance management tools to help organisations comply with regulations such as GDPR and HIPAA.
It provides a program management solution to help Public Sector organisations manage programmes, projects, and initiatives more effectively.
Getting value, and delivering value, with Microsoft's Government Accelerator
HSO understands that Public Sector organisations want to do one or more of the following:
In order to deliver better experiences for the people you support.
This is the reason HSO proposes the use of the Microsoft’s Dynamics 365 Government accelerator for any transformational programme. It provides you with a distinct solution and service delivery advantage.
Acting as an information blueprint, it includes a Public Sector specific data model and building blocks for use in government processes and applications.
The Government accelerator expands the Common Data Model (CDM) to include a government data model with a standardised data schema.
This schema includes tables, columns, metadata, and relationships to support government use cases, including programmes, services, and benefits.
This standardised data blueprint improves interoperability by unifying and shaping the data in a consistent form across applications, processes, and workflows in Microsoft Power Platform and Microsoft Dynamics 365.
Request a Online Discovery Assessment
With the Microsoft Dynamics 365 Government accelerator data blueprint, you can quickly develop a standardised government data schema, improving interoperability and time to value while unifying and shaping your data across applications.
To understand how and where this might fit your organisation – as each is different – HSO recommends undertaking a Online Discovery Assessment (ODA). This is a methodical evaluation of your processes to identify inefficiencies and areas for improvement. From here, our experts will develop a roadmap for process optimisation.
The assessment can help identify areas where automation or technology can be used to streamline operations, improve efficiency, and reduce costs. It is a crucial first step in any process improvement initiative and can provide insights that lead to significant gains in productivity and profitability.
Watch demos of the Information Accelerator platform
Information Accelerator Demos
This demo series showcases the many features of HSOs Information Accelerator that makes it easier for Public Sector organisations to engage citizens and manage the information governance process
Dive into our knowledge
More on Microsoft technology for Local Government
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