Join our global team and digitally transform businesses around the world
HSO Global Services provides a global model to ensure that our clients get access to the best D365 resources with all the expertise needed to achieve any business outcome.
Join our global team with over 30 years of expertise.
At HSO one of our differentiators is our people. When you join us, you will be part of a team of smart, engaging, customer-centric professionals who understand that our success depends on the success of the customers we serve.
If transforming large global business and delivering results through technology is your cup of tea, HSO Global Services can provide you the perfect platform to build deep expertise. If you can think of something at HSO, you can do it.
Individually brilliant, collectively awesome
When you join HSO, you will have a genuine sense of empowerment because your contribution will really make a difference. We believe that talented people, all focused on a shared and powerful vision, can achieve outstanding results.
Skyrocket your career
Founded in 1987 we have an exceptional legacy and are an award-winning business with an ambitious growth strategy. We have a talented global community supporting international businesses in manufacturing, retail, financial services, professional services and the public sector.
We have a reasonably flat structure, so everyone has access to the top levels with ideas and innovations; how we can do things better, faster and in a more efficient way.
HSO Global Services has a robust training and certifications program. We also have in-house Microsoft Certified Trainers.
We’re among the top 1% of Microsoft Dynamics Partners worldwide. When you join HSO, you’ll be working with cutting edge technology.
We regularly come together for company wide meetings so that everyone knows how the business is doing and where we are headed.
We encourage ideas and pro-active thinking. So if you have suggestions on how things can improve, your voice will be heard.
When you work with HSO, you get to interact with experts within the organisation across the globe. Moreover, interactions with clients provides valuable learning opportunities.
JOIN THE JOURNEY
Vacancies for HSO Global Services
As a Service Line Portfolio Delivery Lead, Managed Services, you can expect to... Lead delivery strategy and execution for an assigned Microsoft Managed Services portfolio supporting ongoing client operations, application support, and continuous improvement, driving delivery predictability, governance rigor, operational discipline, risk mitigation, and effective prioritization. Partner with Service Line leaders, Engagement Managers, and Engagement Directors to strengthen portfolio performance, client satisfaction, delivery execution, team effectiveness, and overall portfolio health. Own portfolio risk and escalation management, enabling timely intervention, executive decision-making, and recovery planning for challenged engagements. Provide direct leadership and delivery oversight for large, strategic, complex, or at-risk managed services engagements and client accounts, including delivery direction, solution guidance, subject matter expertise, and engagement leadership as needed. Build Service Line delivery capability by mentoring project and engagement leaders, strengthening core delivery competencies, and developing future delivery leadership. Partner with HR, Talent Acquisition, business leaders, and Learning & Development to align hiring, onboarding, team formation, skills, certifications, and career development with delivery demand and strategic priorities. Develop a strong project management leadership pipeline and scalable team structure that supports succession planning, rapid onboarding, sustained billability, and Service Line growth. Collaborate with Sales, solution leaders, Account Leadership, and delivery teams on presales activities, solution shaping, and managed services scoping and estimation to develop scalable, client-centered outcomes. Evaluate proposed work against Service Line capability and capacity, delivery readiness, risk tolerance, and margin expectations before commercial commitments are finalized. Drive utilization, capacity planning, resource allocation, forecasting, and KPI performance while reinforcing delivery standards, methodologies, quality controls, governance compliance, and operating efficiency across the consulting function. You’re great at... Leading complex managed services delivery portfolios with a strong focus on profitability, client outcomes, service performance, delivery health, and sustainable growth. Identifying delivery risks, guiding executive-level decisions, and developing effective recovery plans for challenged engagements. Building trusted partnerships across Sales, Finance, Operations, Talent, Delivery, and Service Line leadership. Coaching project and engagement leaders while building scalable teams and future leadership capability. Balancing client-centered solution development with delivery capacity, margin expectations, readiness, and risk tolerance. Using forecasting, utilization, resource allocation, and performance indicators to improve portfolio health and service delivery continuity. Establishing consistent delivery practices, governance standards, methodologies, and quality controls. Strengthening processes, team performance, and operational efficiency across a consulting organization. Applying industry trends and emerging technologies across Microsoft business applications and managed services to help Service Line offerings remain innovative, competitive, and aligned with market demand. Sound interesting? If so, you’ll have... Experience leading the delivery performance, profitability, client outcomes, and overall health of a portfolio of managed services engagements or ongoing client support relationships. Experience providing leadership on large, strategic, complex, or at-risk client engagements. Demonstrated experience with portfolio risk management, executive escalation, and engagement recovery planning. Experience partnering across Sales, Finance, Operations, Talent, and Delivery functions. Experience mentoring project and engagement leaders and developing project management leadership capability. Experience supporting presales, solution shaping, project estimation, and delivery-readiness evaluation. Knowledge of capacity planning, resource allocation, utilization, forecasting, and portfolio KPI management. Experience implementing or reinforcing delivery governance, methodologies, quality controls, and operational standards. An understanding of how delivery capability, capacity, risk, and margin expectations influence commercial commitments and portfolio performance. Experience leading managed services delivery within a Microsoft partner or enterprise applications environment, including ongoing service performance, client retention, and operational accountability. The Perks We offer competitive pay with a performance-based bonus. Our employees also enjoy unlimited paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer.
As a Service Line Portfolio Delivery Lead, UO you can expect to... Lead delivery strategy and execution for an assigned Unified Operations (UO) portfolio spanning Dynamics 365 Finance, Supply Chain Management, and Production/Manufacturing, driving delivery predictability, governance rigor, operational discipline, risk mitigation, and effective prioritization. Partner with Service Line leaders, Engagement Managers, and Engagement Directors to strengthen portfolio performance, client satisfaction, delivery execution, team effectiveness, and overall portfolio health. Own portfolio risk and escalation management, enabling timely intervention, executive decision-making, and recovery planning for challenged engagements. Provide direct leadership and delivery oversight for large, strategic, complex, or at-risk ERP and business transformation engagements, including delivery direction, solution guidance, subject matter expertise, and engagement leadership as needed. Build Service Line delivery capability by mentoring project and engagement leaders, strengthening core delivery competencies, and developing future delivery leadership. Partner with HR, Talent Acquisition, business leaders, and Learning & Development to align hiring, onboarding, team formation, skills, certifications, and career development with delivery demand and strategic priorities. Develop a strong project management leadership pipeline and scalable team structure that supports succession planning, rapid onboarding, sustained billability, and Service Line growth. Collaborate with Sales, solution leaders, Account Leadership, and delivery teams on presales activities, solution shaping, and project estimation to develop scalable, client-centered outcomes. Evaluate proposed work against Service Line capability and capacity, delivery readiness, risk tolerance, and margin expectations before commercial commitments are finalized. Drive utilization, capacity planning, resource allocation, forecasting, and KPI performance while reinforcing delivery standards, methodologies, quality controls, governance compliance, and operating efficiency across the consulting function. You’re great at... Leading complex ERP and enterprise transformation delivery portfolios with a strong focus on profitability, client outcomes, delivery health, and sustainable growth. Identifying delivery risks, guiding executive-level decisions, and developing effective recovery plans for challenged engagements. Building trusted partnerships across Sales, Finance, Operations, Talent, Delivery, and Service Line leadership. Coaching project and engagement leaders while building scalable teams and future leadership capability. Balancing client-centered solution development with delivery capacity, margin expectations, readiness, and risk tolerance. Using forecasting, utilization, resource allocation, and performance indicators to improve portfolio health and delivery continuity. Establishing consistent delivery practices, governance standards, methodologies, and quality controls. Strengthening processes, team performance, and operational efficiency across a consulting organization. Applying industry trends and emerging technologies across ERP, supply chain, and manufacturing to help Service Line offerings remain innovative, competitive, and aligned with market demand. Sound interesting? If so, you’ll have... Experience leading the delivery performance, profitability, client outcomes, and overall health of a portfolio of enterprise ERP or business transformation engagements. Experience providing leadership on large, strategic, complex, or at-risk client engagements. Demonstrated experience with portfolio risk management, executive escalation, and engagement recovery planning. Experience partnering across Sales, Finance, Operations, Talent, and Delivery functions. Experience mentoring project and engagement leaders and developing project management leadership capability. Experience supporting presales, solution shaping, project estimation, and delivery-readiness evaluation. Knowledge of capacity planning, resource allocation, utilization, forecasting, and portfolio KPI management. Experience implementing or reinforcing delivery governance, methodologies, quality controls, and operational standards. An understanding of how delivery capability, capacity, risk, and margin expectations influence commercial commitments and portfolio performance. Experience within the Microsoft Dynamics 365 Finance, Supply Chain Management, or Production/Manufacturing ecosystem, with an understanding of complex ERP implementation delivery. The Perks We offer competitive pay with a performance-based bonus. Our employees also enjoy unlimited paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer.
As a Service Line Portfolio Delivery Lead, CE you can expect to... Lead delivery strategy and execution for an assigned Customer Engagement (CE) portfolio spanning Dynamics 365 CRM and Power Platform solutions, driving delivery predictability, governance rigor, operational discipline, risk mitigation, and effective prioritization. Partner with Service Line leaders, Engagement Managers, and Engagement Directors to strengthen portfolio performance, client satisfaction, delivery execution, team effectiveness, and overall portfolio health. Own portfolio risk and escalation management, enabling timely intervention, executive decision-making, and recovery planning for challenged engagements. Provide direct leadership and delivery oversight for large, strategic, complex, or at-risk CRM and customer engagement transformation engagements, including delivery direction, solution guidance, subject matter expertise, and engagement leadership as needed. Build Service Line delivery capability by mentoring project and engagement leaders, strengthening core delivery competencies, and developing future delivery leadership. Partner with HR, Talent Acquisition, business leaders, and Learning & Development to align hiring, onboarding, team formation, skills, certifications, and career development with delivery demand and strategic priorities. Develop a strong project management leadership pipeline and scalable team structure that supports succession planning, rapid onboarding, sustained billability, and Service Line growth. Collaborate with Sales, solution leaders, Account Leadership, and delivery teams on presales activities, solution shaping, and project estimation to develop scalable, client-centered outcomes. Evaluate proposed work against Service Line capability and capacity, delivery readiness, risk tolerance, and margin expectations before commercial commitments are finalized. Drive utilization, capacity planning, resource allocation, forecasting, and KPI performance while reinforcing delivery standards, methodologies, quality controls, governance compliance, and operating efficiency across the consulting function. You’re great at... Leading complex CRM and customer engagement solution delivery portfolios with a strong focus on profitability, client outcomes, delivery health, and sustainable growth. Identifying delivery risks, guiding executive-level decisions, and developing effective recovery plans for challenged engagements. Building trusted partnerships across Sales, Finance, Operations, Talent, Delivery, and Service Line leadership. Coaching project and engagement leaders while building scalable teams and future leadership capability. Balancing client-centered solution development with delivery capacity, margin expectations, readiness, and risk tolerance. Using forecasting, utilization, resource allocation, and performance indicators to improve portfolio health and delivery continuity. Establishing consistent delivery practices, governance standards, methodologies, and quality controls. Strengthening processes, team performance, and operational efficiency across a consulting organization. Applying industry trends and emerging technologies across CRM, customer experience, and business applications to help Service Line offerings remain innovative, competitive, and aligned with market demand. Sound interesting? If so, you’ll have... Experience leading the delivery performance, profitability, client outcomes, and overall health of a portfolio of CRM or customer engagement technology engagements. Experience providing leadership on large, strategic, complex, or at-risk client engagements. Demonstrated experience with portfolio risk management, executive escalation, and engagement recovery planning. Experience partnering across Sales, Finance, Operations, Talent, and Delivery functions. Experience mentoring project and engagement leaders and developing project management leadership capability. Experience supporting presales, solution shaping, project estimation, and delivery-readiness evaluation. Knowledge of capacity planning, resource allocation, utilization, forecasting, and portfolio KPI management. Experience implementing or reinforcing delivery governance, methodologies, quality controls, and operational standards. An understanding of how delivery capability, capacity, risk, and margin expectations influence commercial commitments and portfolio performance. Experience within the Microsoft Dynamics 365 Customer Engagement or Power Platform ecosystem, with an understanding of CRM implementation and solution delivery. The Perks We offer competitive pay with a performance-based bonus. Our employees also enjoy unlimited paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer.
As a Senior Technical Consultant, Power BI you can expect to... Design, develop, and deploy Power BI reports, dashboards, and enterprise reporting solutions that transform complex data into actionable business insights. Build and customize scalable semantic models that enable consistent metrics, accurate analysis, and self-service reporting. Translate business and functional requirements into effective technical designs, data models, calculations, and intuitive reporting experiences. Design and implement modern analytics solutions using Microsoft Fabric, OneLake, Dataflows, Azure Synapse, and related Microsoft data services. Develop reporting solutions that integrate Dynamics 365 Finance & Operations, Dynamics 365 Project Operations, Dataverse, and other enterprise data sources. Create advanced calculations, data transformations, and reporting logic using DAX, SQL, and Power Query M. Lead requirements-gathering sessions and collaborate with business stakeholders, functional consultants, and technical teams throughout the delivery lifecycle. Support user acceptance testing, deployment validation, go-live readiness, knowledge transfer, and post-go-live activities. Develop paginated and operational reporting solutions that support financial, billing, project, accounts receivable, and general ledger reporting needs. Establish and promote best practices for report development, semantic modeling, documentation, quality, performance, and maintainability while providing technical guidance and mentorship to other consultants. You’re great at... Turning complex business questions into clear, intuitive reporting and analytics solutions. Balancing hands-on Power BI development with client engagement, requirements discovery, and solution design. Designing scalable semantic models and creating accurate, maintainable DAX calculations. Connecting data across business applications, cloud platforms, and operational systems. Communicating technical concepts clearly to business stakeholders, technical teams, and project leadership. Troubleshooting data, model, performance, and reporting issues using a structured, analytical approach. Collaborating across functional and technical teams to deliver complete, high-quality solutions. Managing multiple priorities while maintaining focus on deadlines, quality, and client outcomes. Guiding and mentoring other consultants, sharing practical standards, and thoughtfully applying new Microsoft data capabilities to client needs. Sound interesting? If so, you’ll have... Strong hands-on experience developing Microsoft Power BI reports, dashboards, and semantic models in enterprise environments. Advanced experience with DAX, SQL, Power Query M, data modeling, and data transformation concepts. Experience gathering business requirements and translating them into technical reporting and analytics solutions. Experience supporting solutions throughout the delivery lifecycle, including requirements, development, testing, user acceptance testing, deployment, and go-live. Experience working directly with clients and collaborating with both business and technical stakeholders. Experience with Microsoft Fabric capabilities such as OneLake, Dataflows, or Fabric semantic models. Experience with Azure Synapse, data warehousing, ETL, or modern analytics architecture. Experience integrating Power BI with Dynamics 365 Finance & Operations, Dynamics 365 Project Operations, Dataverse, or comparable enterprise applications. Experience with paginated reports or SSRS is preferred; familiarity with Azure DevOps, Visual Studio, Git, and modern development or deployment practices is also preferred. Experience with financial, project, billing, accounts receivable, or general ledger reporting is a plus. A bachelor’s degree in Computer Science, Information Technology, Data Analytics, or a related field, or equivalent practical experience. The Perks We offer competitive pay with a performance-based bonus. Our employees also enjoy unlimited paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer.
Why work at HSO?
At HSO we enjoy a culture of collaboration and support and a collaborative hybrid working model where we team flexibly with purpose at the heart of our working arrangements. We use teamwork not just to meet challenges, but to also promote one another’s success.
We believe strongly in our values of always learning, always evolving and not standing still. HSO is dedicated to the ongoing professional development of people starting with the training and certification of our early career starters through to supporting senior experienced professionals.
Our values and culture are attractive to people who want to work with value-driven teams around the world. Collaborating with colleagues and clients who are experts in their field provides an exceptional opportunity in your career to be continuously upskilling and expanding your knowledge and talent for accelerated learning and career progression.
At HSO we transform the way in which people work and how businesses operate to get results for our clients. This takes exceptional cutting-edge technology, knowledge, talent, determination and entrepreneurial spirit. Our culture and values support entrepreneurial mindsets and attitudes where your voice will always be heard.
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