Join our global team and digitally transform businesses around the world
HSO Global Services provides a global model to ensure that our clients get access to the best D365 resources with all the expertise needed to achieve any business outcome.
Join our global team with over 30 years of expertise.
At HSO one of our differentiators is our people. When you join us, you will be part of a team of smart, engaging, customer-centric professionals who understand that our success depends on the success of the customers we serve.
If transforming large global business and delivering results through technology is your cup of tea, HSO Global Services can provide you the perfect platform to build deep expertise. If you can think of something at HSO, you can do it.
Individually brilliant, collectively awesome
When you join HSO, you will have a genuine sense of empowerment because your contribution will really make a difference. We believe that talented people, all focused on a shared and powerful vision, can achieve outstanding results.
Skyrocket your career
Founded in 1987 we have an exceptional legacy and are an award-winning business with an ambitious growth strategy. We have a talented global community supporting international businesses in manufacturing, retail, financial services, professional services and the public sector.
We have a reasonably flat structure, so everyone has access to the top levels with ideas and innovations; how we can do things better, faster and in a more efficient way.
HSO Global Services has a robust training and certifications program. We also have in-house Microsoft Certified Trainers.
We’re among the top 1% of Microsoft Dynamics Partners worldwide. When you join HSO, you’ll be working with cutting edge technology.
We regularly come together for company wide meetings so that everyone knows how the business is doing and where we are headed.
We encourage ideas and pro-active thinking. So if you have suggestions on how things can improve, your voice will be heard.
When you work with HSO, you get to interact with experts within the organisation across the globe. Moreover, interactions with clients provides valuable learning opportunities.
JOIN THE JOURNEY
Vacancies for HSO Global Services
At HSO, we’re looking for a Marketing Operations & Lead Management Coordinator to support our global marketing and sales efforts by managing the flow of inbound leads from various channels. In this role, you will play a key role in managing the global flow of inbound leads from various channels. You’ll own the lead qualification, follow-up, and routing process, and collaborate closely with Sales and Marketing teams across business units to ensure every opportunity is properly pursued and tracked. This is a part-time position (16–20 hours/week) for an initial duration of 3–5 months, with the potential to evolve into a full-time role and expand to include special projects as the needs of the Global Marketing Team grow. It’s an excellent opportunity for someone looking to gain hands-on experience at the intersection of sales operations, marketing operations, and Microsoft’s partner ecosystem—while growing alongside a dynamic and scaling team. About HSO At HSO, we’re more than a global IT consultancy—we’re a catalyst for innovation and growth. With over 2,800 professionals across 30+ countries, we help organizations transform their businesses through the power of Microsoft technologies. As a Microsoft Gold Certified Partner since 2002 and a proud member of the Microsoft Dynamics Inner Circle (top 1% of partners globally), we bring deep expertise in Dynamics 365, the Azure cloud platform, and our own industry-specific solutions. Our people are at the heart of everything we do. We foster a culture of collaboration, curiosity, and continuous learning—where every voice matters and every idea can spark change. With ambitious growth plans, both organically and through acquisitions, now is an exciting time to join HSO and shape the future of digital transformation on a global scale. Key Responsibilities Own the lead flow process for all inbound leads from Global channels, such as website forms and global campaigns, including initial qualification, follow-up, and routing to business units. Monitor and manage inbound leads from other sources, such as Microsoft AppSource and Partner Center, ensuring timely follow-up by business units to prevent expiration or decline. Collaborate with Sales and Marketing teams to accurately track lead outcomes within CRM and improve the lead-handling process. Assist with marketing operations tasks, including campaign tracking, lead source attribution, basic reporting, and process documentation. Support cross-functional special projects and evolving operational needs, with opportunities to take on expanded responsibilities as the role grows. Requirements Proven experience in software marketing, demand generation, and sales enablement. Strong administrative and operational skills with deep understanding of lead flow processes and CRM/marketing automation platforms. Excellent communication, project management, and cross-functional collaboration skills. Experience with Microsoft Dynamics 365 CRM and Customer Insights - Journeys is a plus. Experience with AppSource, Partner Center, and Microsoft co-sell programs is a plus. Bachelor's degree in marketing, business, or related field. Strong English communication skills.
Description Are you a dedicated Customer Service Engineer ready to support global clients around the clock? HSO is seeking a skilled and proactive 24/7 Customer Service Engineer to join our support team. In this role, you will provide technical assistance and issue resolution for Microsoft Dynamics 365 solutions, ensuring continuous service availability and customer satisfaction. You will work in a rotating shift schedule to deliver high-quality support across multiple time zones. About HSO At HSO, we’re more than a global IT consultancy—we’re a catalyst for innovation and growth. With over 2,800 professionals across 30+ countries, we help organizations transform their businesses through the power of Microsoft technologies. As a Microsoft Gold Certified Partner since 2002 and a proud member of the Microsoft Dynamics Inner Circle (top 1% of partners globally), we bring deep expertise in Dynamics 365, the Azure cloud platform, and our own industry-specific solutions. Our people are at the heart of everything we do. We foster a culture of collaboration, curiosity, and continuous learning—where every voice matters and every idea can spark change. Responsibilities Provide timely and effective responses to client issues, ensuring concerns are addressed with urgency and care. Demonstrate empathy and professionalism to assure customers their challenges are being taken seriously. Deliver and support international implementations of Microsoft Dynamics 365 Finance & Operations (formerly AX). Provide business and application consulting services to clients across various industries. Design and develop high-quality, scalable, and sustainable solutions tailored to client needs. Meet and exceed customer expectations through strong business acumen, technical expertise, and professional conduct. Identify potential risks in projects and proactively mitigate or communicate them as needed. Maintain clear and consistent communication with stakeholders through formal and informal updates. Represent HSO Global Services with integrity, professionalism, and a positive attitude at all times. Proactively advise clients on industry best practices to enhance business performance. Work in a rotating three-shift schedule (day, evening, and night) to ensure uninterrupted 24/7 support across global time zones. Requirements University degree in Supply Chain Management, Logistics, Economics, Business Administration, Production Engineering, Management, Computer Science, Information Science, or a related field. Strong desire to learn and grow professionally. Self-motivated with a drive to challenge yourself and improve continuously. Experience with ERP systems, preferably Microsoft Dynamics 365 F&O or earlier versions of Dynamics AX (a plus). Proven ability to communicate effectively across all levels of an organization in customer-facing roles. Solid understanding of business requirement analysis, process mapping, modeling, and documentation. Exposure to pre-sales activities is an advantage. Excellent command of professional English, both written and verbal. Willingness and ability to work in a rotating shift schedule. Benefits Competitive Compensation and Bonus Package: Receive a competitive salary aligned with your experience and a performance-based bonus to recognize your achievements and contributions; Private Healthcare Insurance: Your health and well-being are important to us. Enjoy comprehensive private healthcare coverage to ensure your well-being and access to high-quality medical care when needed; Hybrid Work Environment: Benefit from a flexible hybrid work model that allows you to balance time between the office and home, optimizing productivity and work-life harmony; Innovative Office and Inspiring Culture: Thrive in our vibrant, centrally located office, equipped with cutting-edge technology to enhance your workday. Enjoy a positive workplace culture that fosters collaboration, creativity, and continuous professional development; International Teams and High-Scale Projects: Collaborate with international teams on large-scale projects for leading corporations, gaining valuable experience and advancing your career; Connect, Grow, and Develop: Engage in our Tech Updates sessions and informal team events that build a strong sense of community and make work enjoyable. Plus, take advantage of comprehensive learning and development opportunities, including access to the Microsoft learning platform, free Microsoft exams, and tailored training programs to support your professional growth and certification goals; Sports Subscription: Keep active and energized with our Sportmaster subscription, offering you access to top-notch fitness facilities and activities to support your health and well-being; Vacation Days: Recharge and unwind with 23 days of vacation, giving you ample time to relax and pursue your passions outside of work;
Why work at HSO?
At HSO we enjoy a culture of collaboration and support and a collaborative hybrid working model where we team flexibly with purpose at the heart of our working arrangements. We use teamwork not just to meet challenges, but to also promote one another’s success.
We believe strongly in our values of always learning, always evolving and not standing still. HSO is dedicated to the ongoing professional development of people starting with the training and certification of our early career starters through to supporting senior experienced professionals.
Our values and culture are attractive to people who want to work with value-driven teams around the world. Collaborating with colleagues and clients who are experts in their field provides an exceptional opportunity in your career to be continuously upskilling and expanding your knowledge and talent for accelerated learning and career progression.
At HSO we transform the way in which people work and how businesses operate to get results for our clients. This takes exceptional cutting-edge technology, knowledge, talent, determination and entrepreneurial spirit. Our culture and values support entrepreneurial mindsets and attitudes where your voice will always be heard.
MEET OUR GLOBAL COMMUNITY
Your future colleagues?
Views from our talented community around the world.
