A Strong ambition and Innovative HR Approach
HSO’s rapid growth in recent years has brought along its fair share of challenges, all exacerbated by the current tight labor market. Gert-Jan Duis began his duties as HR Director on June 1st, and after a few months on the job, he shares his approach and vision for the team.
“What I’ve seen is tremendous ambition for growth, and to make HSO an even better employer. This creates a lot of support for new and fresh HR initiatives, and I couldn’t be happier about that,” says Gert-Jan about his first impression.
A tight-knit team with passion their clients
“HSO is a company where everything revolves around the customer. We make it happen, even if that means going against the grain. This drive and service-mindedness, it’s a beautiful thing to see. Especially because for us it’s just business as usual. To be honest I think we should be very proud of this ethos and let go of some of our modesty,” asserts Gert-Jan. “I’m not just saying that from my role as head of the recruiting team. Having a genuine connection with clients, as well as that feeling of belonging to a tight-knit group of people who are always there to help and support you, it’s a very enticing combination for any potential candidate.”
Our standing as a trusted business partner, the passion to help clients, and the welcoming environment at HSO, that’s what makes people feel at home here. We want to preserve this quality even though the market is constantly changing around us. This dynamic environment pushes us, as HR department, to innovate and stay ahead of the game. “We are doing things that have never been done before when it comes to automating the recruitment process and the way we handle referrals. But in the end, we want to become the employer that can scale down on recruiting because candidates are inherently attracted to us. Because of who we are, what we do, and what we have to offer,” shares Gert-Jan.
At HSO we tackle this from several angles. It goes without saying that the terms of employment have to be competitive. Additionally, we believe that a modern employer has to offer flexibility. What is important to you in your current phase of life? Do you want a higher or lower pension? Perhaps you prefer to lease a smaller car, or not at all, in exchange for other compensation. Or maybe, instead of time off, you prefer to take a workcation.
Join the Journey
“If you drive along the A12 motorway, you’ll see billboards reading ‘Join the HSO Journey’. That’s how we see a career at HSO: A journey of professional and personal development where you're never done growing,”
Gert-Jan explains. “We also work very closely with Motion10 and HSO International. After all, we’re an international group with broad career possibilities. Moreover, we see that purpose forms an increasingly important quality that candidates look for in an employer. And that is engrained in our DNA. To that end, we also collaborate with ‘Climbing the Right Tree’, with whom we share our technical expertise in support of empowerment projects in Ghana.
Big plans for the future
HSO monitors the impact of these initiatives through a partnership with ‘Great Place to Work’, annually measuring the job satisfaction of our employees. For us, this goes hand in hand with customer satisfaction, and we strive to do our best on both fronts.”
“First of all, we will continue building a strong and stable HR and recruitment team, with which we will shape these improvements. We’ve already made significant progress in this area. There are other big projects on the agenda, such as our integration with Motion10. But we’re also working on new initiatives, like a Career Framework, a renewed vitality policy, and a management development program,” Gert-Jan adds.
These plans will help make HSO an even better employer. “It sounds like cliché to say that people make the difference, but it’s simply the truth. In the end, it’s happy employees who best take care of our clients. As HR director, that’s what I want to pour my heart and soul into,” Gert-Jan concludes.
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• Manage interconnected projects and engage with senior executives and strategic stakeholders to accomplish the following business objects: o Oversee all aspects of program delivery, including planning, resource allocation, execution, and risk managemento Run complex, enterprise-level programs that adhere to a client’s strategic alignment o Deliver program-level goals to achieve and maintain cross-project success o Engage with senior stakeholders and executives to align program goals with business priorities• Participate in or lead Design Sessions which are used to gather requirements from project stakeholders • Lead steering committee meetings and facilitate communication with all parties involved • Supervise and mentor project managers, technical leads, business analysts, and other team members, providing clear direction, collaboration, and alignment across workstreams• Direct and manage D365 F&O programs from inception to completion, ensuring on-time and on-budget delivery of projects• Build and maintain strong relationships with key stakeholders and executives, acting as the primary point of contact for the program• Collaborate with solution architects and technical teams to ensure D365 solutions are designed and delivered according to best practices and HSO standards• Monitor and report on program financials, including budgets, forecasts, and resource utilization, identifying cost-saving opportunities to mitigate financial risks• Develop risk mitigation plans and proactively address challenges that may impact project timelines or quality• Implement change management strategies to guide stakeholders and end users through the adoption of new systems and processes• Identify opportunities for process and people improvements, contributing to the development of program management within HSO You’re great at… • Overseeing all aspects of program delivery, including planning, resource allocation, execution, and risk management• Looking at the big picture to achieve more strategic business outcomes, handling multiple projects/tasks simultaneously • Working closely with clients, stakeholders, and cross-functional teams to deliver comprehensive D365 F&O solutions• Understanding change management, aligning program objectives with client expectations and strategic goals• Building strategic relationships with clients and partners • Providing input on architecture, integration, and deployment strategies• Solving complex problems with creative solutions • Learning new concepts quickly and thoroughly • Promoting the mission and Shared Values of our company Sound interesting? If so, you’ll have… • Bachelor’s Degree • 10+ years of D365 ERP and/or AX implementation experience • 8+ years of managing large ERP/CRM projects and development teams • Previous experience in a Lead Consultant or PM role for a D365 implementation • Proven experience in managing multi-million-dollar programs with complex delivery requirements• Exceptional leadership and communication skills with a demonstrated ability to influence senior stakeholders• Experience with different SDLC project methodologies (such as agile and waterfall) • Demonstrated ability to successfully manage project teams • In-depth financial acumen • Strong understanding of business processes/business process analysis • Software development experience a plus, especially in Java and/or C# • Working experience or knowledge of LCS and or VSTS • PMP certification is highly desirable • Proficiency in MS Project The Perks We offer competitive pay with and performance-based bonus. Our employees also enjoy generous paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer.
POSITION SUMMARY At HSO, exceptional business performance starts with exceptional people. As a Strategic HR Business Partner, you will partner with Service Line Leaders to build high-performing teams, strengthen leadership capability and develop an organization positioned for sustainable growth. This is not a traditional HR Business Partner role. You will serve as a trusted advisor, translating business priorities into people and organizational strategies that improve performance, strengthen workforce capability and enable growth. As part of a lean, collaborative People team, you'll balance strategic advisory work with hands-on execution. Whether facilitating a talent review, partnering with Resource Management to improve utilization, coaching a manager through a complex employee issue or implementing a new people initiative, you'll help solve the business's most important people challenges. We're looking for someone who is commercially minded, curious and energized by building, improving and making a measurable impact. KEY RESPONSIBILITIES Business Partnership Serve as the trusted advisor to Service Line Leaders on leadership, talent and organizational performance. Develop a deep understanding of business strategy, financial goals and workforce needs to align people priorities with business objectives. Provide practical counsel, constructive challenge and data-driven insights that improve business decisions. Identify talent, leadership and organizational risks early and partner with leaders to develop effective solutions. Support organizational growth, restructuring and change initiatives while maintaining engagement and business continuity. Leadership & Talent Coach leaders to build high-performing teams through effective performance management, feedback, development and accountability. Lead performance management governance across assigned business units, ensuring consistent application of performance ratings, compensation decisions, and promotion practices. Evaluate and challenge pay and promotion recommendations to ensure strong business justification, alignment with compensation philosophy and salary structures, and equitable outcomes. Partner with and coach leaders on effectively communicating performance and career-related decisions to employees. Lead talent reviews, succession planning, promotion discussions and talent calibration sessions. Partner with Talent Acquisition on workforce needs and hiring priorities. Identify and accelerate high-potential talent through coaching, mentoring, stretch assignments and internal mobility. Support quarterly people review processes by delivering workforce analytics and talent insights to Senior Vice President, HR, including performance distributions, promotion readiness, succession pipeline strength, critical talent identification (top 5/bottom 5), and development planning recommendations across the organization and service lines. Drive career development and internal mobility initiatives by helping employees establish long-term career goals, providing clarity on advancement opportunities, and partnering with leaders to align development plans with organizational talent needs and succession priorities. Partner on annual performance, compensation and reward processes to ensure equitable, market-informed outcomes. Business Performance & Workforce Planning Partner with Service Line Leaders and Resource Management to optimize consultant deployment, utilization and workforce capacity. Monitor utilization, leverage and bench trends, recommending actions that improve productivity and profitability. Help maintain a balanced talent pyramid by aligning hiring, promotions, development and succession with business strategy. Support workforce planning, organizational design and role clarity to ensure the right capabilities are in place for future growth. Use workforce analytics and business insights to identify trends, anticipate talent risks and improve organizational performance. Employee Experience & HR Delivery Champion an exceptional employee experience across the employee lifecycle. Partner closely with Service Line Leaders to analyze Culture Amp survey results, identify key opportunities for improvement, and develop, implement, and monitor action plans that enhance employee engagement and organizational effectiveness. Coach leaders through employee relations matters, performance improvement plans and employment decisions with sound judgment and balanced business perspective. Partner with HR leadership and Legal, as appropriate, on workplace investigations and employment risk. Partner across the People team to deliver performance, development, onboarding, compensation and engagement initiatives. Analyze employee feedback, stay interview insights, and exit trends to identify retention risks, improve the employee experience, and develop targeted action plans that strengthen engagement and reduce regrettable attrition. Ensure consistent application of people policies, employment practices and regulatory compliance while balancing business needs. Building the Function Help build a modern, scalable People function that enables business growth. Continuously improve people programs, processes and tools by simplifying work and leveraging technology, AI and workforce data. Share ideas, challenge the status quo and contribute wherever needed—we value ownership, collaboration and a builder's mindset. WHAT YOU'LL BRING TO THE TEAM 7+ years of progressive HR Business Partner or strategic people consulting experience, ideally within professional services, consulting, technology or another knowledge-based environment. Strong business acumen and the ability to connect people strategies to business outcomes. Experience in workforce planning, organizational design, leadership development, talent management and employee relations. Confidence coaching and influencing leaders through growth, change and complex business challenges. Ability to interpret workforce data and translate insights into action. Exceptional relationship-building, communication and influencing skills. A collaborative, low-ego approach with the flexibility to balance strategic thinking and hands-on execution. WHY YOU'LL SUCCEED You understand that great People partners create business value. You build credibility by understanding the business, asking thoughtful questions and helping leaders solve meaningful challenges. You thrive in an entrepreneurial environment where priorities evolve, collaboration matters and everyone contributes. You're equally comfortable shaping strategy, rolling up your sleeves and driving execution. Most importantly, you believe exceptional business performance begins with exceptional people
Position HSO in prospecting, qualifying, consultative selling and closing new business Possess a deep understanding of Microsoft technologies, especially those relevant to the Professional Services sector Develop and manage all phases of the sales cycle including prospecting, qualifying, consultative selling and closing new business Lead introductory meetings with prospects with a consultative sales approach to solve Professional Services client problems and position the value of HSO Develop strategic accounts and execute sales strategies with defined sales plays Utilize a consultative sales approach to solve client problems and position the value of HSO Work proactively and independently as a hunter, developing relationships, driving new business by demonstrating how HSO will meet our clients' business needs Collaborate with delivery and pre-sales teams to ensure proposed solutions align with Professional Services client requirements Working with Marketing and Business Development personnel to help develop lead generation campaigns along with target marketing to specific verticals Utilize your previous Microsoft experience to respond to RFPs and close business You’re great at… Develop and execute measurable sales activities focusing on Microsoft-centric solutions and services Collaborate with the sales team, management, and technical experts to identify target markets Build and maintain strong relationships with existing and prospective Professional Services clients to understand their business challenges, goals, and objectives, and align HSO offerings to meet their needs Identify new business opportunities and proactively generate leads through networking, industry events, referrals, and digital marketing initiatives Develop and nurture a robust pipeline of prospects to achieve and exceed sales targets Leverage your sales knowledge and existing Microsoft ecosystem network to position HSO solutions effectively Manage the end-to-end sales process, including lead qualification, solution scoping, negotiation, and contract close Stay updated on the latest trends, advancements, and competitive landscape as it pertains to Professional Services within the Microsoft ecosystem Sound interesting? If so, you’ll have… Degree in Business, Computer Science, Finance or a related discipline or equivalent education 4+ years of experience in selling Microsoft Business Applications and/or Cloud or related services Prior consulting, business analyst, implementation, or product support experience required, specifically relating to Microsoft Business Solutions Prior sales experience selling Enterprise Solutions, preferably Microsoft Strong and established Professional Services client base within the space Proven ability to navigate difficult conversations and drive effective solutions to business problems with knowledge of pricing tactics and strategies Proven experience in closing business for business applications/technology sales as an Account Executive or Sales Representative in the Professional Services sector Ability to thrive in a dynamic and entrepreneurial environment and to work with a team Ability to travel 30% or more The Perks We offer competitive pay with and performance-based bonus. Our employees also enjoy generous paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. Check out the reasons why people love to work for us or browse more opportunities on our careers page! HSO is an Equal Opportunity Employer.
As a D365 F&O PMA Functional Solution Architect you can expect to… Serve as the lead Functional Solution Architect (Sr. FSA) on complex, enterprise-scale D365 F&O implementations, owning overall functional architecture across multiple modules and workstreams but specifically with the PMA (Project Management & Accounting) module Act as a trusted advisor to client executives, translating business strategy into scalable, compliant, and future-ready D365 F&O solutions Own and validate end-to-end functional solution design, ensuring alignment across finance, operations, integrations, data, security, and reporting Lead and contribute to enterprise-level project estimation, including scope definition, delivery approach, resourcing strategy, risk identification, and commercial assumptions Perform the Solution Advisory / Lead Architect role during the analysis and envisioning phases of D365 F&O programs Direct and oversee Business Process Analysis (BPA), Solution Blueprint creation, and Fit/Gap analysis, ensuring recommendations align to industry best practices and Microsoft standards Serve as the functional design authority throughout design, build, test, and deployment phases, guiding teams through complex decision-making and trade-offs Establish and govern testing strategy and issue resolution processes, particularly across functional architecture, integrations, and cross-module dependencies Review, validate, and formally sign off on functional specifications, test scripts, data migration strategies, and deployment plans Ensure training and knowledge transfer strategies are comprehensive and position clients for long-term success, adoption, and self-sufficiency Act as the senior escalation point for functional and solution-related issues during and after go-live, including hypercare and stabilization Contribute to the evolution of HSO’s implementation methodology, standards, and accelerators as business paradigms and Microsoft capabilities evolve Share best practices, lessons learned, and architectural guidance across projects and delivery teams Mentor and guide FSAs, Senior Consultants, and Functional Consultants, raising overall delivery quality and consistency Travel as client and business needs dictate (typically up to ~30%) You’re great at… Mentoring junior technical resources both on-shore and off-shore Articulating architectural options, trade-offs, and risks between different solution approaches Providing senior leadership presence in consulting engagements and client relationships Influencing without authority and driving alignment across large, matrixed organizations Leading and collaborating with cross-functional and virtual teams Balancing strategic thinking with executional rigor Prioritizing effectively and communicating commitments clearly Solving complex business and technical problems with pragmatic, scalable solutions Coaching, mentoring, and developing junior architects and consultants Learning new concepts, industries, and technologies quickly and thoroughly Promoting the mission and Shared Values of our company Sound interesting? If so, you’ll have… Bachelor’s Degree in Accounting, Business Administration, Information Systems, or related field CPA strongly preferred but not required at this time 8+ years of combined experience delivering Microsoft D365 F&O / AX solutions, including architecting complex, enterprise-wide systems 3+ full cycle implementations of the PMA module within Dynamics 365 F&O Proven experience leading multi-phase, multi-country, enterprise-scale implementations Deep experience across assessment, analysis, business case development, solution envisioning, planning, deployment, and benefits realization Demonstrated ability to deliver measurable business value at the executive level A strong track record of serving as the trusted voice at the decision-making table Deep understanding of business operations, financial processes, and industry drivers, preferably within Financial Services, Public Sector, Media, or Life Sciences Working knowledge of relevant ISV solutions, integrations, and ecosystem tools Ability to move fluidly between executive-level architectural discussions and hands-on delivery leadership when required Microsoft D365 F&O Financials certifications preferred Familiarity and/or experience with D365 F&O Workflow Flexibility to travel as client and business needs require The Perks We offer competitive pay with and performance-based bonus. Our employees also enjoy generous paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment.
