A Strong ambition and Innovative HR Approach
HSO’s rapid growth in recent years has brought along its fair share of challenges, all exacerbated by the current tight labor market. Gert-Jan Duis began his duties as HR Director on June 1st, and after a few months on the job, he shares his approach and vision for the team.
“What I’ve seen is tremendous ambition for growth, and to make HSO an even better employer. This creates a lot of support for new and fresh HR initiatives, and I couldn’t be happier about that,” says Gert-Jan about his first impression.
A tight-knit team with passion their clients
“HSO is a company where everything revolves around the customer. We make it happen, even if that means going against the grain. This drive and service-mindedness, it’s a beautiful thing to see. Especially because for us it’s just business as usual. To be honest I think we should be very proud of this ethos and let go of some of our modesty,” asserts Gert-Jan. “I’m not just saying that from my role as head of the recruiting team. Having a genuine connection with clients, as well as that feeling of belonging to a tight-knit group of people who are always there to help and support you, it’s a very enticing combination for any potential candidate.”
Our standing as a trusted business partner, the passion to help clients, and the welcoming environment at HSO, that’s what makes people feel at home here. We want to preserve this quality even though the market is constantly changing around us. This dynamic environment pushes us, as HR department, to innovate and stay ahead of the game. “We are doing things that have never been done before when it comes to automating the recruitment process and the way we handle referrals. But in the end, we want to become the employer that can scale down on recruiting because candidates are inherently attracted to us. Because of who we are, what we do, and what we have to offer,” shares Gert-Jan.
At HSO we tackle this from several angles. It goes without saying that the terms of employment have to be competitive. Additionally, we believe that a modern employer has to offer flexibility. What is important to you in your current phase of life? Do you want a higher or lower pension? Perhaps you prefer to lease a smaller car, or not at all, in exchange for other compensation. Or maybe, instead of time off, you prefer to take a workcation.
Join the Journey
“If you drive along the A12 motorway, you’ll see billboards reading ‘Join the HSO Journey’. That’s how we see a career at HSO: A journey of professional and personal development where you're never done growing,”
Gert-Jan explains. “We also work very closely with Motion10 and HSO International. After all, we’re an international group with broad career possibilities. Moreover, we see that purpose forms an increasingly important quality that candidates look for in an employer. And that is engrained in our DNA. To that end, we also collaborate with ‘Climbing the Right Tree’, with whom we share our technical expertise in support of empowerment projects in Ghana.
Big plans for the future
HSO monitors the impact of these initiatives through a partnership with ‘Great Place to Work’, annually measuring the job satisfaction of our employees. For us, this goes hand in hand with customer satisfaction, and we strive to do our best on both fronts.”
“First of all, we will continue building a strong and stable HR and recruitment team, with which we will shape these improvements. We’ve already made significant progress in this area. There are other big projects on the agenda, such as our integration with Motion10. But we’re also working on new initiatives, like a Career Framework, a renewed vitality policy, and a management development program,” Gert-Jan adds.
These plans will help make HSO an even better employer. “It sounds like cliché to say that people make the difference, but it’s simply the truth. In the end, it’s happy employees who best take care of our clients. As HR director, that’s what I want to pour my heart and soul into,” Gert-Jan concludes.
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Description At HSO, we’re looking for a Global Performance Marketing Manager to drive growth through paid digital campaigns across multiple channels worldwide. This is a hands-on role for someone with solid experience running and optimizing campaigns across search, social, display, and newer platforms. The ideal candidate will be comfortable building and managing multiple campaigns, analyzing data, and making smart recommendations to improve ROI, pipeline, and customer acquisition. Strong knowledge of PPC, paid social, and conversion optimization is essential. Key Responsibilities: Develop and execute paid media strategies to drive lead generation, pipeline creation, brand awareness, and customer acquisition. Plan, execute, and develop paid media campaigns across platforms such as Google Ads, Microsoft Ads, Meta (Facebook & Instagram), LinkedIn, YouTube, and other programmatic tools. Manage and run multiple campaigns simultaneously across different markets for regionally disperse teams. Optimize campaigns through A/B testing, bid adjustments, audience segmentation, and ad copy enhancements. Monitor and report on key metrics such as ROAS, CTR, CPC, CPA, pipeline contribution, and revenue impact. Conduct market, keyword, and audience research to identify new growth opportunities and improve targeting strategies. Collaborate with creative, brand, demand generation and local marketing teams, to align performance marketing with wider campaigns and messaging. Manage budgets and allocate spend efficiently to maximize ROI. Provide detailed campaign reports, insights, and recommendations to stakeholders. Stay up to date with the latest paid media trends, platform updates, competitor activity and industry best practices. Requirements 5+ years’ experience managing multi-channel paid campaigns at scale (global or multi-market experience strongly preferred). Proven track record of driving measurable business results (pipeline, revenue, ROAS, ROI, etc.) through paid media. Hands-on proficiency in Google Ads, YouTube Ads, Meta Business Suite, LinkedIn Campaign Manager, and other programmatic platforms. Knowledge of SEO principles and how they integrate with paid media strategies . Experience working with multiple clients and campaigns simultaneously. Experience managing large campaigns in multiple international markets. Strong analytical skills and experience working with data to drive decisions and interpret insights. Knowledge of audience targeting, retargeting strategies, and lookalike audiences. Experience with CRO, landing page optimization, and working with web/UX teams. Benefits Growth & Development We offer professional freedom, flexibility, and a clear path for career development. Collaborative Culture Join a supportive, open environment where colleagues are always ready to help. Career Opportunities We recognize your talents and ambitions, and we’ll help you grow into your next role. Attractive Compensation Enjoy a competitive salary, laptop, mobile phone, flexible incentive plan, and a modern, collaborative space. Ready to Apply? If you’re excited about this opportunity and want to make an impact in a global marketing team, we’d love to hear from you. Apply now—your first interview could be just around the corner!
At HSO, we’re on a mission to empower our teams with smart, scalable systems that help us serve our clients better and faster. As our new Xurrent Application Administrator, you’ll become a key member of our Business Systems team, working at the heart of a major transformation. Xurrent (4me) is our new internal service management platform, designed to streamline operations and elevate the support we provide to our clients. In this role, you won’t just be maintaining a system—you’ll be shaping how over 300 colleagues in our Managed Services team interact with it daily. You’ll work closely with business stakeholders to tailor the platform to real-world needs, ensuring it evolves in step with our services. With a high degree of autonomy, you’ll have the opportunity to take ownership of the platform and play a central role in how effectively we deliver value to our clients. As a Xurrent Application Administrator at HSO, you will play a pivotal role in our dedicated IT team and responsible for configuring and maintaining the Xurrent Service Management Platform. You will collaborate with business owners to implement new services and ensure up-to-date documentation and training for users. Your key responsibilities and tasks in this role will include: User and Role Management: Oversee the creation, modification, and management of user accounts and roles to ensure secure and efficient access control. Service Management Configuration: Design, configure, and optimize service management processes and workflows to enhance operational efficiency. Automation: Develop and implement automations to streamline repetitive tasks and improve system performance. CMDB Management: Set up, maintain, and manage the Configuration Management Database (CMDB) to ensure accurate and up-to-date asset information. Self-Service Portals: Create and manage intuitive self-service customer portals to enhance user experience and reduce support workload. Requirements Experience with Service Management (e.g., ITIL, USM) and related processes is essential. Proven track record of working in a SIAM (Service Integration and Management) environment Ability to manage multiple service providers and integrate their services into a cohesive and efficient service management system. Ability to translate business needs into technical solutions. Affinity with IT and experience in configuring web applications. Previous working experience with the Xurrent (4me) platform is preferred Analytical, eager to learn, and a team player. Benefits About HSO:We help companies modernize business operations, adopt intelligent automation, deliver real-time performance insights and connect the enterprise – accelerating the impact of digital transformation. Founded in 1987 and recognized as a trusted advisor, HSO is one of the world’s top business solution and implementation partners, large enough to serve, small enough to care. We are 100% dedicated to Microsoft technology, with practices that offer our clients a complete set of Microsoft cloud solutions from a single global partner. HSO is a proven global leader with unique delivery capabilities offered from our dedicated Microsoft practices in more than 30 offices across the Americas, Europe, Australia and Asia. Why Choose HSO? Development and growth You get a job with plenty of career opportunities with a leading provider of innovative enterprise business solutions and a distinct Microsoft Global Solution Integrator who perceives your motivations, talents and ambitions. Fun and success You work in a professional and pleasant working environment with colleagues ready to help each other because success cannot be achieved without cooperation and pleasure! Freedom and responsibility You get a lot of freedom and flexibility to organise your workdays, especially to shape your career. Do you want to be part of a fast-growing company and work with many international colleagues? Then you can apply immediately! #LI-DI
Position: International Dynamics 365 CE Field Service Consultant Department: Customer Engagement Visa Sponsorship: You must have legal working rights in your country of residence within the EMEA region. Sponsorship and relocation are only available within the Netherlands. What is your goal? As a Dynamics 365 CE Field Service Consultant, you will lead international implementations, helping clients optimize service operations through Microsoft technology. Leading Microsoft Partner HSO belongs to the elite Microsoft Dynamics Inner Circle for 21 years, within the top 1% of all Microsoft partners worldwide. With over 2,800 professionals, and a worldwide presence, we deliver successful implementations across industries globally. HSO International At HSO International, you’ll join a diverse team of 350+ colleagues from 50+ nationalities, working on cross-border projects that make a global impact. Learn more about Life at HSO International: https://www.hso.com/en/campaigns/life-at-hso-international/ Work on Dynamics 365 CE & Power Platform projects across the globe. Take the next step! Key Responsibilities Deliver and implement the latest Microsoft technologies, such as Dynamics 365 CE & Power Platform internationally; Deliver high-quality business and software application services to clients. The creation of high-quality and sustainable client solutions. Deliver all consultancy according to the HSO Project Methodology, ensuring that all software applications are implemented successfully according to the project plan. Measure customer expectations of business knowledge, skills and behavior. Identify business/project risk and mitigate or communicate as necessary. Communicate progress updates to relevant parties both formally and informally. Participation in pre-sales activities as requested. Always represent HSO International professionally and positively. Advise customers on industries’ best practices proactively rather than passively. When do we match up? You are... You are ambitious and eager to learn. You are fluent in English, both spoken and written; other languages such as French, German, Spanish and Italian are a big plus. You have good communication skills, and you are creative in solving problems. You have strong analytical skills, and you are proactive. You are customer-oriented, not afraid of taking responsibility and able to work independently. You are a team player who can easily fit into a vibrant international team of colleagues from different cultures and locations. You are willing to take an extra challenge to work and travel for international projects worldwide. You have... University degree preferably in Supply Chain Management, Logistics, Economics, Business Administration, Production Engineering and Management, Management, Computer Science, Information Science or comparable education. At least 2-3 years of professional experience with Microsoft Dynamics 365 CRM / Customer Engagement, ideally in an international environment. Experience in field service and customer service, service desk, case management, queues, dispatching, knowledgebase, contracts / SLAs and customer service, as well as field service planning, inventory and assets management; At least completed two field service implementations. Experience as a consultant on at least 1 international end-to-end CRM implementation – preferable with intercontinental rollouts. Preferred pre-sales experience. Strong presentation and demonstration skills. Why should you choose HSO International? Development and growth You get a job with plenty of career opportunities with a leading provider of innovative enterprise business solutions and distinct Microsoft Global Solution Integrator, who perceives your motivations, talents and ambitions. Fun and success You work in a collaborative and professional environment where success is built on teamwork and with colleagues who are ready to help each other. International project exposure Joining our team offers an exciting opportunity to engage in international projects, providing invaluable exposure to diverse cultures, markets, and perspectives. Through your involvement in these projects, you will broaden your global network, enhance your cross-cultural communication skills, and gain firsthand experience in navigating the complexities of international collaboration. Freedom and responsibility You have the freedom and flexibility to organize your workdays, but especially to shape your own career. Take the next step! Does the combination of business processes and Microsoft technology appeal to you? Take the next step in your career path with HSO International!
