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Content from our Professional Services team
Manufacturing
The advantages of automation, AI, and machine learning have caused a shift toward smart factories and data-driven manufacturers. We help you to become competitive, innovative, and resilient.
Financial Services
How to navigate intense competition, stay in compliance with ever-changing regulations and leverage commercial opportunities. We help you create an IT landscape that enables efficient operations and connects processes and data.
Professional Services
People-centered, client-focused and project-driven: that’s professional services in a nutshell. We design and implement technology solutions that enable better decision-making and effective working.
Retail & Distribution
We modernize the retail workplace, bringing previously unseen insights to the business, implementing intelligent order management and get you closer to your customer.
Public Sector
HSO helps public and government organizations to meet and leverage increasing expectations for digital service, responsiveness and transparency.
Non-Profit
We support Non-Profits by modernizing applications, automating processes, and providing insight. Through technology, we nourish successful relationship management and enable greater impact.
What we do
HSO is one of the world’s top business solution and implementation partners, large enough to serve, small enough to care. Through our services, we help companies transform the way they work and improve business performance.
Business Applications
Microsoft Dynamics 365 Business Applications for ERP and CRM are leading in the industry. But their real strength is in the integration. Combined, they deliver even more value.
Cloud Services
HSO has a proven track record in supporting our customers in their cloud journey. With your business in mind, we offer a comprehensive suite of services to help you gain value from the cloud.
Data & AI
We help customers build an operational and future-proof data platform, ready to realize business value from AI and machine learning technologies.
Our Solutions
HSO develops industry-specific solutions that leverage the latest cloud and AI technologies from Microsoft, accelerating our customers' digital transformation.
Join HSO
Our workforce is a growing dynamic, unique, and diverse global community that is quality and performance-driven. For every stage in your career, we offer challenging opportunities. We look forward to meeting you!
Life at HSO
We are a global community of people with an entrepreneurial spirit, in an environment where you can really make a difference and have your voice heard. We constantly challenge ourselves to be better. Come join the journey with us!
Graduate Programs
Skyrocket your career with our graduate programs and accredited certification opportunities at HSO around the world!
HSO Academy
From technical skills, soft skills, mentorships, leadership coaching, masterclasses, informal knowledge sharing and globally recognised certifications - HSO Academy is your personal and professional knowledge accelerator.
Vacancies
Find opportunities in Consultancy & Technology, Project Management, Leadership, Sales and Business Development, Marketing, Legal and HR.
Join HSO
Our workforce is a growing dynamic, unique, and diverse global community that is quality and performance-driven. For every stage in your career, we offer challenging opportunities. We look forward to meeting you!
Life at HSO
We are a global community of people with an entrepreneurial spirit, in an environment where you can really make a difference and have your voice heard. We constantly challenge ourselves to be better. Come join the journey with us!
Graduate Programs
Skyrocket your career with our graduate programs and accredited certification opportunities at HSO around the world!
HSO Academy
From technical skills, soft skills, mentorships, leadership coaching, masterclasses, informal knowledge sharing and globally recognised certifications - HSO Academy is your personal and professional knowledge accelerator.
Vacancies
Find opportunities in Consultancy & Technology, Project Management, Leadership, Sales and Business Development, Marketing, Legal and HR.
The utilization of business software applications is helping drive professional services organizations to new levels of profitability, with firms now averaging over 15% net profit*. Helping professional services firms leverage technology to improve results – whether it be at finding business, serving clients, tracking projects, or managing relationships – is a passion of ours at HSO.
We want to help firms do better in all phases of their operations, from business pursuits all the way through to project completion and billing. To achieve that goal, we’ve developed a three-part webinar series to cover a list of strategies that professional services firms can employ to drive better results for their clients, their staff, and their bottom line. I’ll be joined by Patrick Connally, National Industry Director – U.S. Professional Services at Microsoft, to discuss strategies you can employ across your own firm that provide maximum impact without increasing headcount.
Session 1: Find and Win More Work
With the hyper-competitive nature of the professional services industry, identifying new potential projects – and then winning that work – is not as easy as we might hope. Add in the lengthy and complicated sales cycles often involved in such projects, and you have a challenging environment for developing a healthy project pipeline.
There are strategies for identifying new opportunities and improving win rates. With the right mix of technology and strategy, your firm can lean on existing relationships to find new work, use pursuit intelligence to increase bid-to-win rates, and develop better pursuit strategies based on opportunity strength indicators.
In this first session in the series, Patrick and I will dive into several topics related to finding and winning more business, including how to:
Session 2: Deliver Profitable Projects
Drive Better Results for Your Professional Services Firm – Part 2: Deliver Profitable Projects
After winning a project, your firm likely has two major goals: delivering the best possible outcome for your clients, and maximizing the revenue earned through the contract. Throughout project delivery, it’s important to optimize project plans and resource allocations, as well as monitor project profitability in real-time.
SPI’s 2022 Professional Services Maturity Benchmark Report highlighted an 11% increase in billable utilization for firms that adopted a professional services automation solution. In the second session of our series, we’ll address how you can optimize project profitability, including how to:
Session 3: Streamline Time Tracking and Billing
Accurate time tracking and billing practices are an integral part of doing business. Unfortunately, these crucial tasks are often time-consuming with too many manual steps that can lead to inaccurate hour tracking and billing. Far too often, project managers or finance staff are forced to track down employees to get insight into their hours. This can cause delays in billing and take staff away from more important aspects of their work.
Automating these processes can significantly improve their accuracy and timeliness. Streamlining these processes can also help reduce the frustration felt by many parts of your organization. Of course, optimizing your time tracking and billing will also help you get paid faster and more accurately, which supports revenue growth. According to the same SPI benchmark study, productivity improvements have directly impacted a firm’s bottom line with project margins climbing 12% in 2021.
In the final session of our series, we’ll address a range of topics to help you streamline time tracking and billing, including:
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Content from our Professional Services team
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