LIFE SCIENCES
Deep dive into HSO's knowledge
Manufacturing
The advantages of automation, AI, and machine learning have caused a shift toward smart factories and data-driven manufacturers. We help you to become competitive, innovative, and resilient.
Financial Services
How to navigate intense competition, stay in compliance with ever-changing regulations and leverage commercial opportunities. We help you create an IT landscape that enables efficient operations and connects processes and data.
Professional Services
People-centered, client-focused and project-driven: that’s professional services in a nutshell. We design and implement technology solutions that enable better decision-making and effective working.
Retail & Distribution
We modernize the retail workplace, bringing previously unseen insights to the business, implementing intelligent order management and get you closer to your customer.
Public Sector
HSO helps public and government organizations to meet and leverage increasing expectations for digital service, responsiveness and transparency.
Non-Profit
We support Non-Profits by modernizing applications, automating processes, and providing insight. Through technology, we nourish successful relationship management and enable greater impact.
What we do
HSO is one of the world’s top business solution and implementation partners, large enough to serve, small enough to care. Through our services, we help companies transform the way they work and improve business performance.
Business Applications
Microsoft Dynamics 365 Business Applications for ERP and CRM are leading in the industry. But their real strength is in the integration. Combined, they deliver even more value.
Cloud Services
HSO has a proven track record in supporting our customers in their cloud journey. With your business in mind, we offer a comprehensive suite of services to help you gain value from the cloud.
Data & AI
We help customers build an operational and future-proof data platform, ready to realize business value from AI and machine learning technologies.
Our Solutions
HSO develops industry-specific solutions that leverage the latest cloud and AI technologies from Microsoft, accelerating our customers' digital transformation.
Join HSO
Our workforce is a growing dynamic, unique, and diverse global community that is quality and performance-driven. For every stage in your career, we offer challenging opportunities. We look forward to meeting you!
Life at HSO
We are a global community of people with an entrepreneurial spirit, in an environment where you can really make a difference and have your voice heard. We constantly challenge ourselves to be better. Come join the journey with us!
Graduate Programs
Skyrocket your career with our graduate programs and accredited certification opportunities at HSO around the world!
HSO Academy
From technical skills, soft skills, mentorships, leadership coaching, masterclasses, informal knowledge sharing and globally recognised certifications - HSO Academy is your personal and professional knowledge accelerator.
Vacancies
Find opportunities in Consultancy & Technology, Project Management, Leadership, Sales and Business Development, Marketing, Legal and HR.
Join HSO
Our workforce is a growing dynamic, unique, and diverse global community that is quality and performance-driven. For every stage in your career, we offer challenging opportunities. We look forward to meeting you!
Life at HSO
We are a global community of people with an entrepreneurial spirit, in an environment where you can really make a difference and have your voice heard. We constantly challenge ourselves to be better. Come join the journey with us!
Graduate Programs
Skyrocket your career with our graduate programs and accredited certification opportunities at HSO around the world!
HSO Academy
From technical skills, soft skills, mentorships, leadership coaching, masterclasses, informal knowledge sharing and globally recognised certifications - HSO Academy is your personal and professional knowledge accelerator.
Vacancies
Find opportunities in Consultancy & Technology, Project Management, Leadership, Sales and Business Development, Marketing, Legal and HR.
A few years ago cloud computing was not only daunting, but it also raised a lot of questions.
A few years ago, biotech and pharmaceutical companies were apprehensive about operating MHRA and FDA-regulated business applications – like finance and operations – in the cloud. The concept of SAAS ERP or cloud computing was not only daunting, but it also raised a lot of questions.
But now the tide has turned, and life science manufacturers are embracing cloud computing, viewing it as not only a smart move but a necessary one to enable them to bring safe products to market fast. HSO's Manufacturing IMU Director, Matt Birtwistle shares...
3 reasons why cloud computing can be a smart move for MHRA and FDA-regulated businesses
1. Cybersecurity
When we still flew around the world on airplanes, I sat next to a cybersecurity expert making his way from San Francisco to Paris in an emergency response to a global 500 company that had been hacked. The hackers had been inside this company’s critical networks for an entire year, stealing secrets and sending data out. The intruders at that moment were unaware they’d been detected, and his specialization was to make sure they could not completely cover their tracks once they caught on.
If he was successful, they would likely be apprehended. Moreover, he convinced me these attacks were happening everywhere: “It is an invisible war, and those most affected do not want publicity, so you just don’t know about it,” he admitted. Now, board rooms know, and biotech and pharma companies’ executives have it in their lap to solve.
Large cloud providers such as Microsoft have entire divisions dedicated to intrusion, threat detection, and prevention to protect the data and applications running in their clouds. They have network operating centers (NOCs) worldwide with 80 screens on the wall and 60 people glued to keyboards doing nothing but defense and offense against those trying to get to your data and trade secrets and do you harm.
Wise business leaders in biotech see protecting their intellectual property and data as a top priority. They know that no matter how much capital and people they throw at it; they can never be as good as that.
Cybersecurity is always one of the top three reasons our biotech and pharma clients move their data and applications to the cloud.
2. MHRA and FDA-defensible operating environments
The MHRA and FDA requires that validated business applications run in what they ironically call a “closed” system. Should a therapy cause harm or death to humans, regulated companies must support and prove that their related data, captured in audit trails according to MHRA or FDA prescription, was not altered. They also want to make sure that these systems cannot be tampered with such that the manufacturer would not be able to rely on the MHRA/FDA results and controls to ensure it meets its quality standards, thereby avoiding said adverse events.
Before the cloud age, that meant running data and critical apps on internal servers with massive digital and physical lockdowns, and once validated, trying not to change them. Ever.
However, with more specific MHRA/FDA guidance and market incentives as they are, capable providers have created cloud computing environments with more robust levels of control and data protection than the old in-house server approach. They have stepped up the operating controls and processes that allow them to pass third-party audits, giving these manufacturers greater confidence that they can defend their compliance programs to the MHRA/FDA. It is now much safer and more reliable to run validated, critical business applications and data in the right cloud environment. And yes, the regulation bodies not only know this but prefer it.
3. Cloud push updates can work
In the old days, biotech and pharma companies put their critical business systems in place, got them validated, and then tried very hard not to change them for as long as they could. Change meant revalidation of the entire system.
As a result, it was not uncommon to come across a biotech that implemented a system several years ago, customized it (industry-specific apps for biotech and pharma really didn’t exist or were incomplete back then), validated it, and hadn’t changed it since. They were on an island from the standpoint of support and adopting new technologies. Newer workloads to support new required processes were running in multiple different systems and spreadsheets, and their life was generally a painful mess.
Meanwhile, prevailing cloud business apps of the time were pushing monthly updates to their customers’ production operating environments in some cases with little or no change control and communication. Their technology and processes were immature. This created a nightmare for life science organizations to maintain validated (or even non-validated but mission-critical) systems.
Today, mature cloud apps designed for mission-critical business processing enable high levels of change control and forward testing periods for push changes before the customer has to accept the updates to their system. This includes test environments, and in some cases, such as HSO, the ability to select the software changes the company wants to accept. That way, they only need to incrementally revalidate (and go through a complete test, IQ, OQ, PQ, production) for just the changes they are bringing into the production environment. The updates can be spaced to happen just twice per year, not every month. Biotech and pharma companies can now stay current with their validated business apps and leverage new technologies and improvements without spending an arm and a leg to maintain validation.
Microsoft Dynamics 365 for Life Sciences
Bring safe, compliant and effective products to the Life Sciences market... faster.
LIFE SCIENCES
Deep dive into HSO's knowledge
We, and third parties, use cookies on our website. We use cookies to keep statistics, to save your preferences, but also for marketing purposes (for example, tailoring advertisements). By clicking on 'Settings' you can read more about our cookies and adjust your preferences. By clicking 'Accept all', you agree to the use of all cookies as described in our privacy and cookie policy.
Purpose
This cookie is used to store your preferences regarding cookies. The history is stored in your local storage.
Cookies
Location of Processing
European Union
Technologies Used
Cookies
Expiration date
1 year
Why required?
Required web technologies and cookies make our website technically accessible to and usable for you. This applies to essential base functionalities such as navigation on the website, correct display in your internet browser or requesting your consent. Without these web technologies and cookies our website does not work.
Purpose
These cookies are stored to keep you logged into the website.
Cookies
Location of Processing
European Union
Technologies Used
Cookies
Expiration date
1 year
Why required?
Required web technologies and cookies make our website technically accessible to and usable for you. This applies to essential base functionalities such as navigation on the website, correct display in your internet browser or requesting your consent. Without these web technologies and cookies our website does not work.
Purpose
This cookie is used to submit forms to us in a safe way.
Cookies
Location of Processing
European Union
Technologies Used
Cookies
Expiration date
1 year
Why required?
Required web technologies and cookies make our website technically accessible to and usable for you. This applies to essential base functionalities such as navigation on the website, correct display in your internet browser or requesting your consent. Without these web technologies and cookies our website does not work.
Purpose
This service provided by Google is used to load specific tags (or trackers) based on your preferences and location.
Why required?
This web technology enables us to insert tags based on your preferences. It is required but adheres to your settings and will not load any tags if you do not consent to them.
Purpose
This cookie is used to store your preferences regarding language.
Cookies
Why required?
We use your browser language to determine which language to show on our website. When you change the default language, this cookie makes sure your language preference is persistent.
Purpose
This service provided by uMarketingSuite is used to track anonymized analytics on the HSO.com application. We find it very important that your privacy is protected. Therefore, we collect and store this data anonymously on our own servers. This cookie helps us collect data from HSO.com so that we can improve the website. Examples of this are: it allows us to track engagement by page, measuring various events like scroll-depth, time on page and clicks.
Cookie
Purpose
With your consent, this website will load Google Analytics to track behavior across the site.
Cookies
Purpose
With your consent, this website will load the Google Advertising tag which enables HSO to report user activity from HSO.com to Google. This enables HSO to track conversions and create remarketing lists based on user activity on HSO.com.
Possible cookies
Please refer to the below page for an updated view of all possible cookies that the Google Ads tag may set.
Cookie information for Google's ad products (safety.google)
Technologies Used
Cookies
Purpose
With your consent, we use IPGeoLocation to retrieve a country code based on your IP address. We use this service to be able to trigger the right web technologies for the right people.
Purpose
With your consent, we use Leadfeeder to identify companies by their IP-addresses. Leadfeeder automatically filters out all users visiting from residential IP addresses and ISPs. All visit data is aggregated on the company level.
Cookies
Purpose
With your consent, this website will load the LinkedIn Insights tag which enables us to see analytical data on website performance, allows us to build audiences, and use retargeting as an advertising technique. Learn more about LinkedIn cookies here.
Cookies
Purpose
With your consent, this website will load the Microsoft Advertising Universal Event Tracking tag which enables HSO to report user activity from HSO.com to Microsoft Advertising. HSO can then create conversion goals to specify which subset of user actions on the website qualify to be counted as conversions. Similarly, HSO can create remarketing lists based on user activity on HSO.com and Microsoft Advertising matches the list definitions with UET logged user activity to put users into those lists.
Cookies
Technologies Used
Cookies
Purpose
With your consent, this website will load the Microsoft Dynamics 365 Marketing tag which enables HSO to score leads based on your level of interaction with the website. The cookie contains no personal information, but does uniquely identify a specific browser on a specific machine. Learn more about Microsoft Dynamics 365 Marketing cookies here.
Cookies
Technologies Used
Cookies
Purpose
With your consent, we use Spotler to measures more extensive recurring website visits based on IP address and draw up a profile of a visitor.
Cookies
Purpose
With your consent, this website will show videos embedded from Vimeo.
Technologies Used
Cookies
Purpose
With your consent, this website will show videos embedded from Youtube.
Cookies
Technologies Used
Cookies
Purpose
With your consent, this website will load the Meta-pixel tag which enables us to see analytical data on website performance, allows us to build audiences, and use retargeting as an advertising technique through platforms owned by Meta, like Facebook and Instagram. Learn more about Facebook cookies here. You can adjust how ads work for you on Facebook here.
Cookies
Purpose
With your consent, we use LeadInfo to identify companies by their IP-addresses. LeadInfo automatically filters out all users visiting from residential IP addresses and ISPs. These cookies are not shared with third parties under any circumstances.
Cookies
Purpose
With your consent, we use TechTarget to identify companies by their IP address(es).
Cookies
Purpose
With your consent, we use this service provided by uMarketingSuite to run A/B tests across the HSO.com application. A/B testing (also called split testing) is comparing two versions of a web page to learn how we can improve your experience.
Purpose
With your consent, we use this service provided by uMarketingSuite to personalize pages and content across the HSO.com application. Personalization helps us to tailor the website to your specific needs, aiming to improve your experience on HSO.com.