We've helped global organizations turn AI hype into real business value.
AI Promised ROI. Let's Make It Real.
Turn scattered AI experiments into measurable business impact, without cost overruns, stalled adoption, or governance risk.
Built for CIOs, COOs, and transformation leaders under pressure to prove AI ROI at scale.
AI Is Everywhere, But ROI Is Still Out of Reach
AI and intelligent agents are quickly becoming non‑negotiable for staying competitive. Boards expect results, competitors are investing aggressively, and leadership teams are under growing pressure to show measurable impacts at scale.
Yet for most organizations, AI outcomes still fall short.
Without the right execution strategy, pilots multiply, budgets swell, and governance gaps emerge. Technical complexity increases faster than value, leaving CIOs defending rising AI investments, COOs struggling to turn experiments into operational efficiency and transformation leaders unsure how to prove AI is delivering meaningful, organization-wide impact.
The real challenge isn’t AI or technology, it's impact.
It’s about taking the right approach to implementing AI and agents across the enterprise.
HSO Turns AI From Hype Into Scalable Value
HSO cuts through the noise and brings your organization beyond AI experimentation. With a proven, enterprise-grade approach to transformation, we help you redesign processes end‑to‑end, adopt AI safely and confidently, and unlock sustainable ROI at scale.
The result: modernized operations, accelerated value, and a lasting competitive advantage.
Explore How to Scale AI Successfully
Continue reading to discover how to overcome adoption barriers, redesign processes for AI, and scale value across your organization.
AI’s Promise Is Exciting, But Results Still Lag Behind
Across industries, organizations recognize the potential of AI, yet most remain frustrated by the widening gap between expectations and achieved outcomes.
Research shows that only 10% of organizations report significant bottom‑line impact from AI initiatives, underscoring a persistent and systemic ROI challenge (McKinsey).
High Pressure, High Costs, and Capability Gaps Create Systemic Barriers
While expectations for rapid value creation continue to rise, organizations face escalating risks. These aren’t technology failures: they’re transformation failures.
500-1000%
Cost Overruns
Poorly scoped AI projects have shown cost overruns of 500-1000%, showing how misalignment between ambition and operational readiness can destroy budgets and momentum (Gartner).
Up to 30%
Governance Costs
EU AI Act Requirements are forecasted to increase governance costs by up to 30%, adding new layers of regulatory and operational complexity (Deloitte).
+60%
Organizations Lack AI Expertise
Over 60% of organizations cite lack of AI expertise and low workforce literacy as top barriers to adoption (BCG), highlighting the need for structured enablement and thoughtful change management.
Bottom Line: Success Depends on More than Technology Alone
These challenges reveal a a clear, universal truth of digital transformation that’s older than AI. Achieving sustainable value from an emerging technology (such as AI and agents) requires more than powerful models or advanced tools.
Long‑term success won't come from isolated pilots of experimentation. True AI transformation depends on people, strategy, governance, and the ability to operationalize AI across the enterprise.
Discover What Real AI ROI Looks Like
How to Build the Foundation for Scalable, Impactful AI
Creating sustainable value from AI depends on more than individual use cases. It requires the organizational foundations that allow AI to scale.
Based on our experience delivering AI solutions at dozens of leading companies around the world and our decades of digital transformation experience, we’ve developed a structured approach that integrates people, process, and platform change. This approach enables our customers to adopt AI confidently across the organization.
Explore our top six strategies to impactful, resilient AI transformation.
How HSO Helps You Turn AI Into Real, Sustainable ROI
AI transformation is under more pressure than ever. Budgets are tightening, expectations are rising, and organizations must prove impact quickly while avoiding the risks that have caused so many AI projects to fail.
Across industries and geographies, and cultures, we’ve seen it all. Based on this first-hand experience, HSO’s approach is designed to help organizations protect ROI, overcome cultural resistance, and navigate the technical and governance challenges that often stall AI initiatives.
HSO’s approach enables you to…
- 1
Drive Faster Adoption With AI That Feels Intuitive from Day One
For AI to deliver impact, people need to use it (and trust it). Many organizations discover that adoption is the biggest barrier to scaling AI.
By focusing on User‑Centered Design and structured change management, HSO ensures that new AI experiences fit naturally into daily workflows.
This lowers resistance, increases confidence, and helps teams adopt AI faster, enabling organizations to realize ROI sooner and scale with momentum. - 2
Redesign Processes So AI Reduces Cost, Not Adds to It
AI implementations are most cost effective when AI is operating on top of well‑designed, streamlined processes.
At HSO, we leverage our 30+ years of Business Applications expertise to helps organizations rethink and modernize end‑to‑end workflows before introducing automation or AI agents.
This avoids the common pitfalls of layering AI onto outdated processes, which can drive up cost and complexity. With redesigned workflows, organizations achieve greater efficiency, reduce operational waste, and scale AI predictably and cost‑effectively. - 3
Build Trust With Governance That Grows With Your AI Strategy
As AI and agentic technology becomes more embedded across the enterprise, consistent governance is essential for safety, trust, and compliance.
HSO supports organizations in establishing an AI Center of Excellence, providing a centralized structure for standards, responsible‑AI practices, and repeatable implementation frameworks.
This ensures that AI is deployed responsibly, aligns with regulatory requirements, and maintains consistent quality across teams and regions. Even more importantly, this ensures that you build and maintain trust with customers, regulators, and other important stakeholders. - 4
Give Your AI Solutions the Clean, Connected Data It Needs to Perform
Strong data foundations are the engine of any successful agent or AI implementation. Without integrated, high‑quality data, AI initiatives cannot produce consistent or reliable results.
HSO’s data‑first approach helps enterprises modernize their architecture, improve data governance, and remove fragmentation across systems. This ensures AI models have accurate, trustworthy inputs. The result? More reliable insights, smoother automation, and stronger business outcomes.
See How Leaders Are Getting Real ROI From AI
If you’d rather see what real AI ROI looks like—without the hype—this short Deliver Next episode is the perfect next step.
In this 40-minute deep dive interview, you’ll hear from Fraser Paine, Head of AI at HSO, as he breaks down what’s working for executives right now (and what’s not).
You’ll get clarity on:
- How to spot real ROI opportunities (and ignore the noise)
- A simple formula for proving value
- Why pilots fail—and how to fix that
- Where AI can grow revenue, not just cut costs
Related Resources
Continue Your AI Journey
If you’re ready to dive deeper into the capabilities that make AI successful across the enterprise, explore the resources below to help you explore the areas that matter most.
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