Your takeaways
After the webinar, you will take away three key insights:
Webinar recording: Using AI correctly - How to automate everyday business processes
A webinar for anyone who wants to understand AI innovations and drive them forward responsibly in their company.
➡ AI as the next step in automation in business applications
➡ Presentation and application scenarios of various AI technologies
➡ Framework for the step-by-step introduction of AI in business processes
How can AI solutions be used profitably?
Business processes always began and ended with human interaction - despite all the automation over the past few years. AI agents are changing these rules of the game. In order to remain competitive, companies must now find out how they can do their work faster, easier and better by using AI.
This session is therefore all about how companies can meaningfully integrate AI into their Microsoft AI Business Solutions. You will learn about a simple yet highly effective approach that uses AI to achieve tangible efficiency gains and measurable business value.
You will also learn how an AI-enabled data platform lays the technological foundation for your AI strategy. We will also explore this topic in greater depth at DATUM in the second (and final) part of this series: "AI Starts with Data - Laying the foundation for AI-driven business processes".
You can expect insights into...
The evolution from classic workflows to "agentic processes"
As dynamic, AI-supported workflows, agentic processes are designed to act proactively, adapt to changing conditions and make decisions based on real-time data. In the webinar, you will learn how such processes work and why humans only need to be involved in exceptional cases.
Practical examples from sales, service and finance
Companies like yours have been using AI agents successfully for a long time: e.g. for automated quotation generation from emails, supplier communication, intelligent prioritization of customer inquiries or for analyzing deviations in the financial area. We show how this works.
The role of data platforms and Copilot Studio for agent development
As a central data platform, Microsoft Fabric forms the basis for AI applications. We show how you can use Copilot Studio to develop low-code agents that are directly integrated into your business applications.
Application scenarios
You will learn about various use cases of AI agents, including a basis for decision-making to identify suitable fields of application in your company.
Technology overview
We show how Microsoft Fabric, Dynamics 365 and Copilot Studio work together to seamlessly connect data, processes and AI.
Implementation framework
You will receive a practical framework with which you can integrate AI into your business processes step by step, sensibly and securely.
Our speakers
You will be accompanied through the webinar
Jan Timphaus
Blackbelt, Microsoft AI Business Solutions
Jan Timphaus supports companies in the digital transformation of their business processes with Microsoft technology. As a Blackbelt evangelist, he brings in-depth technical expertise and a keen understanding of modern requirements. With experience and commitment, he stands for professional competence in the implementation of successful Microsoft AI Business Solutions projects.
Florian Jung
Blackbelt, Microsoft AI Business Solutions
Florian Jung has more than four years of experience in consulting with Microsoft Dynamics 365. As a consultant at HSO, he supports companies in their digital transformation with industry knowledge and technological expertise. He is also a Microsoft Black Belt for Business Applications and stands for professional competence in the implementation of complex customer requirements.
Using AI correctly in business processes
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