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  Learn more
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- Graduate Programs
  Graduate Programs
  Skyrocket your career with our graduate programs and accredited certification opportunities at HSO around the world!
  Learn more
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  Graduate Program (UK)
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  Young Professional Program (NL)
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legal360: Microsoft-Powered Growth for Modern Law Firms

Transform client engagement, unify marketing and business development, and power new wins with a modern CRM + Relationship Intelligence platform built for law firms.

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Perfected for Legal, Powered by Microsoft

legal360:

Law firms must win more business, strengthen client relationships, and operate more efficiently to stay competitive. legal360, built exclusively for law firms on Microsoft Dynamics 365, goes far beyond traditional CRM—uniting marketing, business development, experience management, relationship intelligence, and client feedback into one AI-enabled, fully integrated platform. As the most complete Microsoft-powered solution for client engagement and growth in the legal industry, legal360 empowers firms to deepen relationships, uncover new opportunities, streamline operations, and deliver stronger client outcomes across every stage of the client journey.

Gain a 360-degree view

Campaigns That Convert. Events That Drive Engagement.

legal360 gives law firm marketing teams the power to deliver high-impact campaigns and events—all from one unified platform. Plan and launch targeted outreach, manage campaigns and invite lists, and track engagement from first touch to follow-up.

With AI-powered insights, automated email marketing, and full integration with Dynamics 365 and BD data, legal360 helps marketing and BD teams align efforts, measure ROI, and turn every interaction—online or in person—into pipeline.

More Wins. Less Effort.

legal360 empowers law firm business development teams with a purpose-built platform that surfaces insights, automates outreach, and drives smarter engagement. From tracking pursuits and managing referrals to mapping key relationships and uncovering cross-selling opportunities, legal360 centralizes your BD efforts into one intelligent system.

Leverage AI-powered relationship intelligence, integrated ERM, and automated activity capture to turn firmwide interactions into actionable growth strategies. Powered by Microsoft Dynamics 365, legal360 unifies your data, sharpens your approach, and helps you win more business—with less admin.

Uncover Hidden Connections and Strengthen Client Relationships

legal360’s ERM and relationship intelligence platform gives law firms a complete view of client networks, uncovering hidden connections, strengthening relationships, and fueling business growth. With automated data capture, real-time insights, and seamless collaboration tools, firms stay ahead of client needs and drive smarter engagement.

Showcase Your Firm’s Expertise with AI-Driven Experience Management

legal360 leverages Microsoft AI to streamline the creation and organization of attorney profiles, matter histories, case studies, and recent work summaries. Firms can quickly generate polished, client-ready documents that highlight expertise and differentiate their services in every pursuit.

Turn Data Into Actionable Insights for Smarter Growth

Powered by Microsoft Dynamics 365, legal360 delivers tailored analytics that help law firms uncover new opportunities, make smarter business decisions, and drive consistent growth. With centralized data and real-time insights, firms can act faster, compete more effectively, and build a stronger future.

Closing the Loop on Client Experience

With legal360, client feedback isn’t disconnected surveys and burdensome spreadsheets, it’s a core part of how your firm strengthens relationships, identifies risks, and drives smarter growth. Integrated with your client and matter data, and coupled with automated relationship information, legal360 empowers you to capture feedback at key moments, monitor trends, and tie insights back to proactively managing relationships. Whether through matter closing surveys, ongoing check-ins, or strategic interviews, legal360 transforms listening into action so your firm can act quickly, advise strategically, elevate service quality, and strengthen client loyalty for long-term success.

A smarter, faster way to open matters, securely and compliantly.

Client Matter Intake with legal360 gives law firms a smarter, faster, and more secure way to open new matters. Traditional intake processes are often manual, inconsistent, and disconnected leading to delays, compliance risks, and frustration for both staff and clients. legal360 transforms this experience with a dynamic, Microsoft-powered solution that adapts to your firm’s specific requirements. Based on key attributes like practice area, geography, work type, and client persona, the system guides users through a tailored intake journey that includes built-in conflict checks, AML and KYC validations, risk assessments, and document management. With integrated client portals, streamlined workflows, and faster time-to-bill, legal360 turns intake from a bottleneck into a competitive advantage.

legal360 + Copilot
Real Use. Real Results.

Discover how legal360, powered by Microsoft Copilot, is transforming legal marketing and business development. See live demos of AI-driven insights, automated document generation, and client intelligence—all with built-in security and adoption tools to help your firm grow smarter, faster, and more securely.

The Complete Legal Solution Suite

legal360 Offerings:

End-to-End Tools

Built for Your Modern Legal Firm

AI-powered tools to work smarter, move faster, and uncover new opportunities.

Whitespace Analysis

Use your internal data to identify where services aren’t being offered but should be. The result: dashboards that highlight cross-sell and upsell opportunities with existing clients—Business Development teams can act fast and grow revenue.

DocGen

Let your team extract insights, draft content, and tailor documents using plain language prompts. Summarize a project, customize an RFP, or build a plan—Speed up quality content creation.

AI Brief Builder

Automatically create polished project and employee summaries using your firm’s existing data—close the gap in experience management. Briefs are always up to date and ready to use in pitches, proposals, and directories.

Directories

Scan your experience and relationship data to identify top talent and match them with relevant industry recognitions. Streamlines nominations, ensures data accuracy, and ensure your firm stands out in an increasingly competitive field.

Accurate, complete data is critical to smarter decisions and stronger client engagement. legal360 integrates with leading data providers like Dun & Bradstreet (D&B) and Bureau van Dijk (BvD) to automatically enrich records with details like industry, size, and executive contacts. Built-in tools detect duplicates, group similar records, and offer smart merge recommendations—so your team can clean and maintain data with speed, confidence, and control.

legal360 includes more than 40 pre-built legal connectors to keep your data flowing securely and seamlessly across the firm. Sync contacts, emails, appointments, and tasks between Microsoft Dynamics 365 and Exchange—automatically and in real time. Smart filtering, domain matching, and user-level controls ensure only the right data is captured, reducing manual entry and maintaining data integrity. Whether you're tracking business development activity, scheduling follow-ups, or managing cross-practice engagement, legal360 ensures your communications and calendars stay aligned—firmwide and effortlessly.

Work Smarter and Drive Faster Decisions with AI-Powered Tools

legal360 empowers law firms with intelligent insights, automation, and real-time guidance tailored for legal workflows. From business development to client management, AI and Copilot tools help teams work smarter, respond faster, and make better-informed decisions at every stage.

With legal360, firms move beyond traditional CRM—unlocking a Microsoft-powered platform that connects relationships, data, and intelligence to drive real growth and position your firm for what’s next.

Your Data. Secured. Unified. Actionable.

legal360 is built on Microsoft’s trusted cloud platform, giving law firms enterprise-grade security, compliance, and control over their most valuable asset—data. Eliminate silos by unifying marketing, BD, client, and experience data into one secure system with role-based access, audit trails, and governance built in.

With end-to-end encryption, Microsoft 365 integration, and advanced controls for sensitive information, legal360 helps firms protect client confidentiality, meet regulatory obligations, and unlock powerful insights—without compromising security.

legal360: CRM Advantage

Curious about how legal360 can transform your firm? Watch our video to see our intuitive, customizable interface in action. Experience the power of AI-driven features that make managing your firm smarter, easier, and more impactful. Click play now.

How Foley & Lardner Transformed Business Development with legal360

Fewer collisions. Smarter pursuits. Clearer client insights.

Facing outdated CRM tools and limited business development capabilities, Foley & Lardner turned to legal360 and Microsoft Dynamics 365 to drive smarter growth, improve client insights, and streamline firmwide collaboration. Discover how they enhanced data quality, boosted user adoption, and unlocked new opportunities for success.

👉 Read the full case study to see how Foley is taking business development to the next level.

Schedule A Demo

Ready to transform your law firm? Schedule a demo of legal360 by HSO today and see how we can streamline your practice and drive growth.

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HSO: Your Partner for a Unified Legal Platform

legal360 is just one part of a complete Microsoft-powered ecosystem tailored for law firms. From CRM and relationship intelligence to data strategy, automation, and AI—HSO helps legal teams modernize every corner of their business through:

Purpose-built solutions
Microsoft Cloud expertise
Deep legal industry experience

Take Me to the Full Platform

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