Solutions for Insurance: Promote Growth and Profitability

Get more out of your policy revenue

Insurance companies not only need to service claims; they need to be able to grow the money they take in—and that has its own set of unique requirements. You need to have a full understanding at all times of what you are distributing and the activities of the agents with which you do business.  You also have your own unique set of regulatory requirements to address.

Antiquated, disparate systems don’t give you the insight you need, which can result in poor decisions. You need all the information in one place. A traditional data warehouse simply will not suffice, and point solutions don’t give you the flexibility you need to accommodate your company’s unique business processes.

HSO & Microsoft help your Insurance company thrive in the new digital age

How Insurance Carriers have seen benefits from our solutions

  • 1

    Organization-Wide Digital Transformation

    Optimize the Microsoft Infrastructure for Faster, Complete Integration of Acquired Companies

    This story involves three distinct projects that brought acquired companies under the parent organization through technology.

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  • 2

    Data Quality & Insights

    Customer Engagement in the Insurance Industry: An Unexpected Approach Delivers Unprecedented Results

    This is a story about not giving a customer what they ask for…and why it was the right thing to do.

    Read more

  • 3

    Connected Selling Mobilization

    In the Insurance Industry, Relationships and Service are the Keys to Winning Customers AND Keeping Them

    While most industries face unique challenges around selling, one very large national insurance company was dealing with two added layers of complexity.

    Read More

  • 4

    Evolved Finance & Operations

    One Reinsurance Company’s Story About Why They Wanted More Than Break-Fix Beyond Dynamics 365 Finance Implementation

    One of the world's largest and most successful catastrophe reinsurers came to HSO for a hefty implementation.

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Our goal is to “wrap” our minds around the customer’s challenges and use that with information along with our product knowledge to ensure a successful result.

Richard Smith Sr. Solution Architect

Put everything under one roof

With HSO’s Solutions for Insurance companies, fragmented systems are replaced by a single, consolidated solution built on Microsoft Azure and Dynamics 365 that integrates CRM, financial management, and more for increased profitability:

  • Get a clearer picture of performance for smarter decision making
  • Easily manage even the most complex, global consolidations
  • Manage accounting for mergers and acquisitions
  • Meet regulatory requirements with robust workflow and auditing capabilities
  • Automate tasks to reduce the administrative burden
  • Use document versioning, storage, and management for multiple carriers and policies

Challenge Accepted: Commercial Insurance Benefits Broker made an organization-wide transformation with technology

Hear their story

Use Data to Identify Opportunities

Carriers with non-captive agents:

You depend on high-performing producers and can help them remain there. First, you need to identify your top producers; and second, you need to support them in their efforts to recruit new brokers and agents while competing with other carriers.

You need data insights to identify them, they need insights to uncover proactive opportunities with their channel. Microsoft solutions provide insights to stay in front of agent demand, creating strong, long-lasting relationships.

Carriers with captive agents or direct sales:

Your agents and salespeople must sell competitively. How can you help them be as productive as possible? The answer: Give them the ability to gain actionable insights that will help them discover opportunities for cross-selling and upselling.

Rather than waiting for a call from the customer, be armed with insights to make the first move, eliminating the risk of dissatisfied customers or worse—customers lost to another carrier that was ahead of the curve.

Consulting Offering

DnA Framework for Data, AI & Analytics

Transform your business into a data-driven organization with HSO's comprehensive suite of data and analytics offerings designed to empower organizations in their data-driven journey.

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Why AI for Insurance Companies?

Insurance is more than just policies and premiums – it's about people, trust, and the assurance that when things go wrong, support is only a phone call away. In a fast-paced world, traditional methods of customer support can fall short.

That's why we are excited to present Microsoft Copilot, a groundbreaking solution that will enhance customer experience and drive productivity through the power of AI and self-service.

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Consulting Offering

Empower Your Organization's Future with HSO's AI Briefing

Engage with experts, uncover potential, and shape your AI adoption journey for success

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Boost Your Insurance Edge with Copilot Studio AI

Copilot Studio takes your operational and customer experiences to the next level.

Navigate the AI landscape with HSO.

Microsoft Copilot Studio Proof of Concept for Financial Services
Boost Your Insurance Edge with Copilot Studio AI Image

Compliance concerns? No problem. Regulatory requirements can cause an administrative nightmare for any organization handling assets. With HSO’s Solution for Insurance companies, you are covered—in STAT, GAAP, IFRS, and tax—regardless of where you operate.

The Microsoft Power Platform gives your company exactly what it needs

A solution packed with features ultimately isn’t enough for a competitive company; you need technology to support your unique processes. The Microsoft Power Platform includes tools–Power AppsPower BI, and Power Automate (formerly known as Microsoft Flow)–that give everyone in your company–not just programmers–easier access to business intelligence, app development, and app connectivity.

And, the Power Platform extends Microsoft 365 and Dynamics 365 but also integrates with nearly any application or system, including Salesforce, SAP, Oracle, or point solution. It lets you easily build business apps and extend or customize the software solutions you use—in days, not months.


Learn more about our experience in the Insurance industry

Learn more about HSO's solutions for insurance companies

Contact us to talk to an HSO financial services expert today.

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