Advanced Supply Chain Management

Create efficiency in your operations and grow your partner network for today’s omnichannel world.

Create efficiency in your operations and grow your partner network for today’s omnichannel world. Positioning your company for growth in times of global competition due to rising shipping costs, e-commerce, direct-to-consumer business models and growing customer demand is a challenge.

We help our customers in streamlining their operations and optimizing their omnichannel strategy and customer experience. The service and support you provide your customers are what sets you apart from the competition. Differentiated pricing and payment rules provide you with the tools to offer a personalized approach to every type of customer in a variety of industries.

Automate the ordinary and act on the extraordinary with a industry-specific solution. The flexible and scalable solution is supported by the cloud-based Microsoft Dynamics 365 Finance and Supply Chain Management applications and fueled by our customers' insights.

KEY BENEFITS

Order Management
Advanced B2B order management for today’s omnichannel world
Operational excellence
Advanced warehouse and delivery management across your supply chain
Customer service
Advanced AI fused customer service across the globe
Composed architecture
3rd party out-of-the-box integrations with best of class applications

Advanced Order Management

Streamlining the order entry process for the sales back office, sales counters and processing EDI or web shop orders
Allowing companies to establish user-defined workflows / business processes and maintain their behavior.
Customer specific pricing rules based on customer jobs, sites, kits or other customer specific attributes
Sales price calculations based on purchase prices, charges and target margins

Advanced Warehouse and Delivery Management

Streamlining the process of setting up new products consistency across the organization
Optimizing picking processes, strategic stock reservations for contracts or spare parts and integration with transport management applications
Insights in inventory across the supply chain and grouping planned purchase orders by vendor to reduce costs

Advanced Customer Service

We make customer insights relevant and return or spare part services accurate by bringing customer interactions and guided agent workflows together.

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Order Management

Operational excellence

Customer service

Composed architecture